Freight Genie Reviews 52

We started working with Freight Genie just over two months ago, and the results have exceeded our expectations. Within that time, their team helped us connect with and close two new shippers that have already become profitable accounts for our business.

What stood out most was the consistency of the outreach, the quality of the appointments, and the professionalism throughout the process. The meetings were with legitimate decision-makers who had real shipping needs, allowing us to focus on what we do best closing business.

If you're a freight broker looking to grow your book of business and get in front of qualified shippers, I highly recommend Freight Genie.

We started working with Freight Genie a few months ago and have already onboarded 3-4 new shippers through the meetings and opportunities their team generated for us.

What impressed me most was the consistency. They kept the pipeline active, communication was solid, and they were always making adjustments to improve results instead of just running the same generic process.

A lot of companies claim they can help brokers grow, but these guys actually put in the work behind the scenes to create real opportunities. You still need to do your part on the sales side, but if you’re willing to follow up and close, the opportunities are there.

Definitely been a worthwhile investment for our brokerage and looking forward to scaling even more with them.

Working with Freight Genie has been a huge help in growing my brokerage. From the start, their team generated solid leads, booked quality meetings, and kept consistent communication throughout the process.

What stood out most to me was that they didn’t just send over appointments, they also gave valuable feedback and insight on how to improve our outreach and close more shippers. You can tell they actually care about helping clients grow long term.

As long as you stay engaged and put in the effort on your side, the system works. The investment has absolutely been worth it for us and I’d recommend them to any broker looking to scale faster. This company is the real deal, I could never imagine going back to doing my own prospecting and cold calling. They do both better than I do.

Appreciate everything you guys have done so far!

Last week I had to break up a fight between two of our brokers. They were fighting over a freight genie lead. That should tell you everything! IT Takes time for them to set you up the right way and it takes time for you to get your ROI back but by the end of our agreement I looked at our numbers and I think we’ll double our business next year. Only thing we changed was adding Freight genie as a lead channel.

I’ve been in the freight business for 12 years and rarely trust outsourced marketing because most of it feels like a waste of money. Freight Genie completely changed my mind. Within the first couple of weeks, they had me in real conversations with shippers that fit exactly the lanes I run.

What impressed me most was their consistency. Even in weeks when I didn’t close anything, they kept setting me up with shippers. That meant I always had something new to work on. After about six weeks, one of those shippers turned into a $400K year FTL project based shipper.

From the very beginning, Freight Genie hasn’t just sent me leads and walked away, they’ve been right there with me. They give me the info I need on each prospect, jump in on meetings when it helps, and work with me to push deals forward. So far I’ve had 35 opportunities, 4 are in quoting, and plenty more still in the pipeline. I will say that it's a challenge, closing deals in the freight space, especially in online sales, but I do receive mentorship and hands-on help from the Freight Genie team to drive deals forward. Having that kind of backup in sales has made a big difference for me.

Lead generation is a hard business. To promise results is difficult because there are so many factors that play a part to success. From your own capabilities, ICPs, attitude, followup, and execution to the environment of the industry. What I can say, is Freight Genie is adaptable, consistent, smart, positive, and effective. They will help your business the best they can, and will put forward the effort to get you more business. They identify the clients and set the ball on the tee, it is your job to execute and follow through and that is where success lies. I recommend them to those looking for more volume to the pipeline and who are strong closers.

If I could give them more than 5 stars, I would. Freight Genie delivered exactly the number of prospects we agreed on, and they consistently go above and beyond my expectations. They’ve been incredibly easy to work with, and it’s clear that they truly care—not just about what they do, but about my business as well.

In my industry, working on my own means wearing many hats, and sales has always been the area I’ve struggled with most. Freight Genie filled that role perfectly for me. I can definitely see myself working with them for a long time to come.

Did not fulfill their contract. We never got the full amount of leads we were contracted with them. When the contract ran out they wanted more money to provide the leads we were supposed to get. Most of your meeting cancel as well or rescheduled multiple times.

I have to admit, when I first came across Freight Genie, I was a little skeptical. It seemed too good to be true, and I honestly thought it might be a scam. But after giving it a try, I can honestly say this service is legit! Ive closed three shippers in the first month! Freight Genie provides real, high-quality leads that have been a game-changer for my business. The platform is easy to use, and the leads are genuinely relevant, saving me time and effort. I'm really impressed with the service and will definitely keep using it. If you're on the fence like I was, trust me—this is a solid, badass service!

I am a small business in Canada providing shipping and logistics service to SMEs.

I started using Freight Genie a couple of month back and so far I am very satisfied with their lead generation. So far, they have delivered on their commitment that they will generate so many number of leads and that is very encouraging. I was able to close one deal so far.

We struggled at first with freight genie. In the first 4 months of our partnership we closed 0 accounts and had maybe 4 meetings a motnh. It was very frustraiting. We were repeatedly told to give it time, let the team execute let the AI reach a significant amount of people. Well in the last month of our plan, we were able to secure a shipper doing 100K freight spend a month and it has totally changed our business! We were about to not renew but they saed us at the bell. It comes down to communication, customer service every time we voiced a concern they were and trying new strategies to get us better results. We felt we were on the same page with them. I'm glad we stayed the course.

We have been with Freight Genie for over 5 years. We were with them when they came out with their AI and were one of their first trial clients. I have to say the leadership at this company is second to none I've partnered with in the past. They continue to evolve and adapt with the latest tech and we feel like we've found a life time partner for sales, marketing and tech. We have not closed every single meeting or lead they have given us but thats on us, they continue to provide the right prospects for us to serve. In the last 5 years we've grown from a start up to mid size brokerage doing 7 figures. If I could give 10 stars I would. Oh and we are still at the price we paid 5 years ago. They honured our legacy pricing. That tells me everything i need to know about this company.

I have worked with other agencies, other crms and tools some very expensive, and every single one has promised that I'll be swimming in leads. None have delivered. The problem with most agencies is that they don't know how create a plan for transportation companies. The problem with these tool is that it takes wayy to long to understand and use correctly and produces weak results. Freight genie has found something here because they combine agency systems and use all these tools on the market and do it all for you. I'm no rocket scientist but accessing that vs buying them all myself is the best outcome + they execute it for you.

10 stars! Anthony and his team at Freight Genie made it easy. The coached me through closing deals, even through I was nervous. If I can do it, so can you. Totally worth the effort!

As a broker my time is money and marketing brings me money. I didn't have the time so I brought in the experts. Freight genie is a top class company in my books, not only do they do it all for you but they teach you to be better at sale and marketing in this industry. I can't believe what I've learned this year.

I was concerned about my reputation. Sending so many emails. Freight Genie did tell me that we were going to rub some people the wrong way but they could just opt out. Well for every negative response we got 10 positive responses and lots of quotes and loads moved. I understand that email marketing is probably the best thing you can do in the business and I am now overjoyed with the amount opportunities that have come in.

Freight Genie has been an amazing partner for us! they don't just set appointment they actually dig into pre-call research so we're never walking into a meeting blind. they handle all the follow-ups, which is a huge relief. We're also learning a ton about sales and marketing from them.

I have grown better over time as well in sales due to their help, sitting in the 23 appointments they have booked for my brokerage so far. Looking forward to more!