Freight Genie Reviews 52

We've only started with Freight Genie but we have to say the strategy they built to scale our brokerage is very very good. The onboarding process, I'd give 5 stars here alone.

My brokerage is becoming known by shippers in my region! This is what I was looking for. Their process is working. I can see it coming together.

They did what they said they were going to do. They freed up my sales reps time them just focus on closing the deals they brought to us. The switch from our sales reps doing all the calls emails and their operations to just focusing probably increased on total revenue by over 50%

We are a Canadian based brokerage only doing intra canada. Freight Genie over-exceeded our expectations, they found clients we could go meet in person and we were able to close them. Totally recommend.

Freight Genie is a massive help to my business!!! God bless them!

We are a freight forwarder specialize in LTL and parcel freight expedited on the west coast so we wanted to make sure we weren't getting leads that don't match this, and not waste our budget. Freight Genie's staff assured us they could find any shipper anywhere since they have a big data base. So Far so good. We are able to close a mediumsized LTL with warehousing deal that more than paid for our investment already.

Freight Genie is a Complete acquisition model, I can't believe how night and day its been for my company. We're not struggling anymore for new business, and the team is accountable and responsive.

Being a franchise owner and in the industry for 10 years I have always had operations come naturally however where we struggle is getting new business. Freight Genie helped me create a sales plan for my business over 6 months. Its month 3 and it already feels like mountains are moving. We have had 15 successful calls with shippers who exactly have a need for what we do. Freight Genie's targeted approach is WORKING! I finally feel like we can scale this business after years trial and error.

We started off bad I knew I had a very niche based business, but in the end we made enough to continue using their service. Would recommend.

I'm SMH at some of these one stars. Don't get me wrong spam is spam, but I know from working with this company that they have a whole system in place to avoid spamming. I can only speak to our results and what i can say is they are producing shippers who are exactly the kind we want to do business with. Recommend to anyone who hates doing it all themselves.

We had our own house in sales team and subscription software. It cost us 5 figures to run every month. Since working with Freight genie. We've actually been able to produce over 3.3 times more meetings and totally eliminate a bunch of subscriptions.

I would have given 5 stars but I am still in early stages of using freight genie. I will gladly update my review in a couple months. I decided to work with FG to help my new Brokerage grow. I am very impressed with the amount of contacts, meetings and leads they have generated for me. I really like the feedback they gave me to help gain new shippers. They consistently check in, as long as your actively doing your part with communication and putting in effort. It's a no brainer. The overall cost is well worth it as I consider it to be an investment in my growing business.
Thanks Freight Genie!

Freight Gene has been a top partner in helping us grow our brokerage. The team of marketers callers AI consistently brings us shippers with volume which is all we've asked for. Just keep open communication with them that helped us over some early speedbumps. Overall I would recommend 100%

They are fraudulent vendors that has rendered services from us and chargebacked over $25,000 in charges. I would stay away from remotely being in business with them.

Unethical business practices that doesn't deserve as single dollar in business!

To give you some context:

They became our customer sometime last year, and has brought in their customer accounts to service meetings with AI. All is well for first few months, and they continued to upgrade.

When we work with a network of customers like that, we don't promise number of meetings per customer (their customer) as we don't control what they sell, but as a whole how many meetings we get them as a business as they buy #of mailboxes for engagement.

After using up all the data, and us delivering promised meetings (cumulative across all the accounts), they issued a charge back for $25k over 3-4 months where they could've simply paused their campaigns. But they wanted to abuse our service and chargeback.

It has created a massive damage to us as we lost a lot of money out of their incompetent customer promises/practices.

Freight Genie gave us a roadmap for scaling our heavy haul brokerage. Previously, we relied on calls and emails, which took a toll on our sales team. Their marketing channels, AI, and lead generator expertise brought in shippers specifically looking for heavy haul, adding an extra 100 loads with contracted rates from a key shipper we were targeting but couldn’t do so without the assistance from Freight Genie! It’s definitely working for us, will continue using.

I am the CEO of ANOBLE Logistics~ I used Freight Genie Previously and they were great until January of 2024~ Then their services fell apart~ I have told them to take my positive testimonials and videos down. They have not~~ I just don’t want to misinform about a company that is no longer good~~

SPAM…worst I’ve experienced! I always get a good laugh when an email states: “We’ll get you to the right decision makers every time”, yet they are prospecting me and I’m not the right decision maker! Not a good representation. Additionally, Anthony Natale; CEO Freight Genie uses some Kalendar.AI program that generates a new email extension every time to bypass junk/spam/blocked contact folders. I have added his name, email, company…etc many, many times, yet I keep getting these emails over and over every week for several months now. Today being the latest…new email address received is: freightgenie kalndrai1501 (left out at sign at first blank which has Anthony’s name as the sender.

I’ve spoken with my coworkers in the same role, and they get the same email spam from the same person/company. Even if I were the right decision maker; due this companies abuse of unethical attempts at communication, I would never work with them as it displays poor tactics and zero business ethics!

From reading some of their responses to other 1 Star reviews, they constantly say they adhere to Googles Spam and Communication guidelines. I don’t use Google…but I am interested how to get this type of pursuit to stop!

After working with the Freight Genie team for two months, I can say that the team is an absolute pleasure to work with. The level of service and communication from them is on the leading edge. The team is excellent at providing high-quality leads and booking meetings on my calendar. Moreover, they make sure the lead is on the call so that I don’t waste any time waiting on a potential no-show. If the lead has a conflict, the team automatically reschedules the call and lets me know it’s been moved. In addition, they send me information on each prospective client before the first meeting, which helps reduce the amount of time I spend educating myself on the leads. Finally, the prospective clients they have put in front of me to date all have real shipping needs and/or are looking to improve upon one of the services that I provide. After only two months, the Freight Genie team has started filling up my calendar with the meetings they’ve booked, and I’ve signed multiple new clients already. I’m excited to see the growth after a few more months!

The Freight Genie team is business savvy and responsive with tremendous expertise in all the services they offer. The results speak for themselves. I would highly recommend them to any growth oriented business leader.

Their service is very fantastic and the group is helpful. They helped me understand the work in a good way and start implementing it in the right way