Fresh Meat Packs UK Reviews 

529
TrustScore 4 uit 5

3,9

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Beoordeeld met 2 van de 5 sterren

Advert says, order by 12 midday for next day delivery, I ordered on 5th, but receipt said delivery on 16th. I tried to message, email, WhatsApp, Facebook but no reply. Yes it did arrive today on 16th... Toon meer

Beoordeeld met 5 van de 5 sterren

My meat arrived on time and well protected. The contents full pork loins and sirloin are of excellent quality far superior than that sold by another online meat seller.

Beoordeeld met 5 van de 5 sterren

Received my first order, last Friday ( July 17th ). The package arrived safe and well secure. The meats were chilled and in excellent condition. I ordered 2 kilos of rump and sirloin and lamb loin ch... Toon meer

Beoordeeld met 5 van de 5 sterren

Hands down the best steak I've ever bought from a supermarket or butchers. I ordered the 8.5kg sirloin steak as i havn't had a gout attack in a while 😂😬. Its like butter. It cooked better than any o... Toon meer

Bedrijfsgegevens

  1. Slagerij

Geschreven door het bedrijf

Delivering the best quality fresh meat boxes to your door! Join thousands of happy customers and start enjoying the best quality fresh produce at the very best price! Fresh is best!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

529 reviews

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3,9

Alle reviews

(529)

181 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Quality control needs to be significantly improved.

Ordered pork loin joints, extra lean beef mince and lamb chops. Came well packaged.

Pork and mince looks good but haven’t tried it yet so can’t comment on taste. Lamb chops are atrocious. I was shocked how thin they have been cut to begin with, but then came across 5/6 “chops” that are no thicker than bacon slices. Not even sure what to do with them. These were the most expensive part of my order and the part I was most looking forward to.

Any self respecting butcher would not have served what I have received to a customer. Can’t help but think I’ve been fobbed off because I’m an online customer, because I highly doubt they would’ve given these to someone at their shop/market. It has put me off ordering anything of more substantial value (ie steak) because I dread to think how they would be sliced.

Unfortunately I won’t be a repeat customer.

16 augustus 2025
Review zonder uitnodiging
Logo Fresh Meat Packs UK

Antwoord van Fresh Meat Packs UK

Good morning Kelsey,

I’m sorry to hear this was your experience. We certainly don’t send out thin lamb chops as you described as standard, so I will be investigating if that is the case. I checked with our customer service and we couldn’t find any contact from you. Please kindly send any info you have to customercare@freshmeatpacks.co.uk and we will certainly put this right for you.

Thanks

Jake 😀

Beoordeeld met 5 van de 5 sterren

Brilliant

Well our 4 delivery of fresh meat. From Fresh meat packs. What can I say. Brilliant, Can't falter what so ever. What you see,is what you get,
Excellent choice,great price, packed and delivered great. They keep us stocked up. A BIG THANKS 😊

16 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service is brilliant

Customer service is brilliant.. Was a small delay with stock and I was kept informed and updated

Quality is perfect.. Prices are cheaper than shopping in supermarkets

Best thing is steak available how customer wants it.. Extra marblimg and fat as steak should be 👌👌

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My first order has arrived this morning…

My first order has arrived this morning still nice and chilled, everything looks as good as I'd hoped/expected it to be. So I'm more than happy. I will be ordering again in the future, so I hope the standard & prices remain the same

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought 8kg of steak paid lots of money…

Bought 8kg of steak paid lots of money and the package was just dumped on my door step ripped up, looked up as if it thrown there.
Not sure I’ll be ordering anything again.
Not happy.

13 augustus 2025
Review zonder uitnodiging
Logo Fresh Meat Packs UK

Antwoord van Fresh Meat Packs UK

Hi Christopher

I’m very sorry to hear you’ve had this experience. Unfortunately it happens from time to time with all couriers (although ours is usually very good). Please could you send us an email with your order details to customercare@freshmeatpacks.co.uk

My team will certainly put this right for you.

Thanks
Jake

Beoordeeld met 1 van de 5 sterren

AVOID - Delivery issues, Poor so called ‘customer service’ for average meat

AVOID - consistent late delivery issues with meat being off when received and having to go in the bin. First few orders next day no problem then went downhill despite getting written management assurance of next day delivery. Shocking so called ‘customer service’ when you do have a problem, delayed email replies with no ability to phone. Much better online butchers out there who consistently deliver next day as promised. They blame DPD but other better quality butchers also use DPD and I have not once had any delayed delivery in several years of ordering from other butchers. The actual meat is on par with supermarket meats, nothing special and not the best quality at the price. Do yourself a favour and go elsewhere for better service and quality meat. Final order for £175 went in the bin after 52 hours in transit during the heat of summer! No refund despite written assurance of manager that this order would be delivered next day.

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Over trimmed

I spent £190 last week I am regular so I know when things change and right now the steaks are being over trimmed, for me the fat matters but for some reason some can be processed bald whoever it is that trims all the fat off is someone who thinks fat on a steak is not good for health or no fat is the preference for them, well I have bought from all the big online and they all follow this pattern.

Something needs to be done about this talk to whoever cuts the steaks or is it just imported this way and these sellers have no control over it?

It comes down to this I feel buying bulk like I do monthly I worry just what I will get in the box, fat on or fat off, and that is not how it should be.

Fresh Meats are still the best but leave the fk fat on please.

Edit reply to below.

If people don't like the fat they can cut it off, but for us that like the fat we cannot cut it on.

I will be honest you do good steaks but no fat like this last lot of Scottish Sirloin is just not acceptable and warrants a 1 star response and the 5kg I got last month ordered as marbled was same over trimmed, whoever you source it from are over doing it.

I will raise to 3 stars as I don't like negativity and as I like your steak, website and prices also DPD are good in my area, my concern is I just don't want lean meat and it is a risk every month and at £2000+ a year I spend on just steak I expect better.

I don't think you can control this. Order #27174

9 augustus 2025
Review zonder uitnodiging
Logo Fresh Meat Packs UK

Antwoord van Fresh Meat Packs UK

Hi Lee,

Sorry to hear you were disappointed. Could you share your order number with me so I can look into this?

I agree that a good steak must have a good amount of fat. Some customers however prefer their meat to be completely free of fat, which is why we offer different products for different preferences.

From reading your review I don’t think it warrants a one star review. When we receive such a low review it is very damaging for our overall rating so I would request that you update this.

Look forward to hearing from you with your order number so we can help you with this.

Kind regards

Jake

Beoordeeld met 5 van de 5 sterren

Terrific flavour and quality

My first order and it arrived today ..well packed and chilled. I had 20 fillet steaks ..only one looked a little bit fatty so we put it on the bbq this evening to try for flavour together with the two free rump steaks….all so tender and so tasty. Can’t fault any of the meat. Terrific value .. would totally recommend this company and its meats.

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have to say bought whole sirlion

Have to say bought whole sirlion, fresh tasty stunning. Bought the lamb chops cut of (you dont have to put the little bits of bone in so it makes it haveier. ) not very good for the money. Free rump steak absolutely melts ive never tried better. Sort the lamb out cut ofs out

30 juli 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

My first few orders were really good

My first few orders were really good, really nice sirloin, tender and tasty. Then, on ordering exactly the same thing again, the steaks were tough, ropey, grisly and didn't taste as good, the bits we could chew anyway. I thought I'd just been unlucky but subsequent orders were all equally bad so I won't be buying from them again. No I didn't make a complaint, seemed pointless, I just found another supplier.

30 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic online butcher the saucy steaks are lovely

I wanted to leave a second review praising the new saucy steaks. I hope they keep these on offer permanently as they turned out to be a fantastic add-on to my usual order. The saucy steaks were absolutely delicious; perfectly marinated and spiced, with a nice variety of different flavors. Everyone loved them and couldn't get enough. I look forward to ordering more soon.

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've ordered the short bone tomahawk…

I've ordered the short bone tomahawk steaks a number of times. They are always beautiful. They have been butchered with care and quality of the meat is really good. Smoked and reverse seared they are amazing....my Saturday treat!

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Some good, some not so good

Ordered from here a couple of times now. The last lot of steak was a bit ropey, quite a lot of gristle and when we had a bbq, I noticed my elderly mother didn’t eat her steak. This time the steak was ok, quite large sirloin pieces and they didn’t look too fatty. The kebabs and koftas are very nice. The lamb chops were rubbish tbh, all fat and very little meat, which is a shame as I love lamb chops, I doubt my husband will eat them, I quickly bagged them up and put them in the freezer so that he didn’t see them lol. The game will be up when I serve them up to him lol…. At the end of the day you get what you pay for, the meat isn’t the best quality and the cuts of meat vary in size, some chops are thick cut and some are tiny. I would order from here again but I’m not sure if I would order lamb chops again, they certainly aren’t like they show on the online pictures.

24 juni 2025

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