I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Toon meer
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Lees wat reviewers zeggen
I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Toon meer
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Toon meer
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Contactgegevens
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Verenigd Koninkrijk
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Uitstekend
2K reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Excellent service
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your review, Kevin.
We're really pleased to hear that you’ve had such a positive experience with us.
Providing excellent customer service to our customers is what we strive for.
We’re always here to help however we can. Wishing you all the very best!
Fresh Start have helped me enormously
I am more than pleased that you took over my account when Eurodebt, who I was with, ceased trading, and I thank you for all your help.
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your kind review, Peter.
We're so glad to hear that we’ve been able to support you since taking over your account from Eurodebt.
It means a lot to know that our help has made a real difference, and we’re truly grateful for your continued trust.
If you ever need anything, we’re always here to help. Wishing you all the very best!
Antwoord van Fresh Start UK
Thank you for your review, Marion and Gary! We're really pleased to hear that you’re happy with the service we have provided to you.
If you ever need any support, we’re always here to help. Wishing you both all the very best!
Because they have been helping me to…
Because they have been helping me to get debt free for a well now and been very helpfull
9 januari 2026
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you for your review, Darryl! We're so glad to hear that we've been able to support you on your journey toward becoming debt-free.
It's great to know you've found the service helpful. We're here for you every step of the way.
Wishing you all the very best as you continue moving forward!
My support and stress saver
I have had all the help I needed when I felt like all the chips are down
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your heartfelt review, Kathleen. We're so glad to hear that we were able to support you during such a difficult time.
Knowing we've helped ease your stress and been there when things felt overwhelming means a lot to us.
If you ever need anything, we’re always here to help. Wishing you all the very best!
I have been with Fresh Start for…
I have been with Fresh Start for several years and have found them to be a professional and reliable service. Nothing is too much trouble and always available to give an answer or advise.
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your lovely review, Sophia! We’re so pleased to hear that you’ve found our service professional and reliable over the years.
It means a lot to know that we’ve been able to support you whenever needed and that nothing has felt like too much trouble.
If you ever need anything, we’re always here to help. Wishing you all the very best!
I’ve been with fresh start for a while…
I’ve been with fresh start for a while and I can’t fault them at all they listen to you and help with your debts and do not judge you
If you ring them up they are so friendly towards you and help you with your problem you don’t have to go into much detail
When it’s time for your review they explain every step and go through with everything to make sure your happy and can afford the payment but even after a while if things change you can ring and once again no judgement on you
Yes you have to pay a fee but with all the work they do I don’t mind paying it
So if your struggling with debt please ring them and they will help you
13 januari 2026
Antwoord van Fresh Start UK
Thank you so much for your thoughtful and heartfelt review, Tracie. We're truly grateful for your kind words and continued trust in us.
It means a great deal to hear that you’ve felt listened to, supported, and never judged throughout your time with us; that’s exactly the experience we want every client to have.
We’re glad the review process has felt clear and comfortable for you, and it’s great to know you feel the service and support are worth the fee.
If you ever need anything, we’re always just a call away. Wishing you all the very best, and thank you again for your recommendation!
It’s a fantastic that you don’t have to…
It’s a fantastic that you don’t have to worry about paying different bills thank you so much
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your review, Ann.
We're so glad to hear that having everything managed in one place has made things easier and less stressful for you.
It’s our pleasure to support you, and if you ever need anything, we’re always here to help. Wishing you all the very best!
Great customer service
Great customer service. Fresh start always reassure you. We never feel we are on our own.
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your lovely review, Valerie! We're so pleased to hear that you've felt reassured and supported throughout your journey with us.
It's really important to us that you always feel supported and know there's someone here to help when you need it.
Wishing you all the very best!
I’m more happy from Fresh Start UK…
I’m more happy from Fresh Start UK Company.
Many Thanks.
Mustafa
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your kind review, Mustafa! We're so glad to hear that you're happy with the service from us.
It means a lot to us, and if you ever need anything, we're always here to help.
Many thanks again, and all the very best to you!
Best i ever did
Best i ever did
No worries any more
The looking after me
Always helpfull and polite
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your lovely review, Heidi! We're so glad to hear that choosing Fresh Start has brought you peace of mind.
It's great to know you feel looked after and supported. Our team always aims to be helpful, polite, and here when you need us.
Wishing you all the very best, and thank you again!
Ed was great
Ed was great, he put my mind at ease and explained everything in detail.
8 januari 2026
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you for your kind review, Sophie! We're so pleased to hear that Ed was able to put your mind at ease and clearly explain everything to you.
We’ll be sure to pass your lovely feedback on to him. If you ever need anything, we’re always here to help.
Wishing you all the very best!
Great experience in general
Great experience in general. All people were very helpful and compassionate at all times. They took time to listen to me and were very helpful at each stage. All went very quick and smooth and my life changed to better finally. Highly recommend!!
27 november 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience and that our team supported you with care and compassion throughout.
It's fantastic to know that everything went smoothly and that you’re now in a better place. That’s exactly what we aim to achieve for every person we help.
Thank you for your recommendation, and if you ever need anything in the future, we’re always here for you. Wishing you all the very best!
Very professional
Good company very helpful and polite staff would recommend to anyone
17 december 2025
So helpful in every way got me sort…
So helpful in every way got me sort writhing 14 months would highly recommend if needed
10 december 2025
A fresh start …
I was very pleased with the way I was spoken to and
The help i received, felt a lot better by speaking to
Fresh Start, put my mind at rest Tom was a gentleman and pleasure to talk to
5 december 2025
Review zonder uitnodiging
Good debt advice for helping people
Good debt advice for helping me to sort my debts out they are doing really well thank you so much for helping me
25 november 2025
Review zonder uitnodiging
Rare
very good cooperation, everything is clear and transparent
24 november 2025
Review zonder uitnodiging
Tom was absolutely brilliant!he made…
Tom was absolutely brilliant!he made the whole process so easy and stress free!I would recommend this team 100%
24 oktober 2025
Review zonder uitnodiging
Great service
Made me feel really at ease,I suffer with anxiety so usually struggle on the phone tom was great , looking forward to not stressing each month over money
25 november 2025
Review zonder uitnodiging
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