Frvlove Reviews 253

Had a wonderful easy experience with my first time on this site. Purchase was fast and easy. They keep you up to date on your order. I loved how the hoodie came out. Wonderful site for animal lovers and gift ideas. Highly recommend shopping here. Worth coming back again.

Ordered two shirts, delivery was communicated correctly, sizes were spot on, exactly what I ordered. Very happy with my order and FRLOVE. com

i have bought 4 tshirts from FRVLOVE and i am very happy with them.i plan to order more the quality and printing are reat,they wil find your dog breed if you dont see it,answer messages quickly and i recieved my shirts in a couple weeks,i have bought shirts from other companies and was not as happy .this will be the first place i look for shirts now,i took a chance when i bought first shirt since i had never heard of company and couldnt find reviews im glad i took this chance,

Its a terrible company. Got sucked into their coat sales. Ordered 2x, one size bigger than normal. Coat arrived and it was too short and did not fit. Lost out n $41+, and they also charge you tip fees not mention until after you paid. Can't return/exchanged cause they won't give address but tell you it would cost too much $ for overseas shipment, yet it cost them $8.99 to ship to you. Upon requesting 50% of refund which they tell you to resell your purchase to somebody else; meaning you were ripped off. However, they offered me a mere $3.00 for my services. Really? This is their tip fees. You would think upon all their ripping off its customers they could afford $15.00. Company is very bad news.

Bought s shirt from here and love it! Recommend all my friends at work to order from here! Love the design and color! Will order again!

i ordered 2 t-shirts with a shihtzu on them. Both shirts were supposed to be classic tee extra large. First shirt arrived with the wrong size completely. I have no use for it at all. Tried to reach the company. Still haven't arrived and is way pass the promised date. I tried to reach them to cancel the order because I no longer had a use for. I got a notification the second shirt was shipped but it listed 2 of the exact same shirt and size. I only wanted one of the second shirt style and at this point I do not even need it. Customer service is awful. I called and was directed to use the email. The email hasn't worked. I will gladly send the first shirt back or even one of the erroneous second order. I will gladly send back the all the shirts but I have no contact from this company

DO NOT DO BUSINESS WITH Frvlove.

I ordered a printed face mask.

First they sent the wrong mask. Also the mask that they sent was of terrible quality. When I went through their hoops to make a complaint they apparently didn't even read it. There is no way to talk to an actual human. Their chat help is worthless. 3 agents in a row just disconnected.

Do not do business with this company.

I have purchased 10 masks and 5shirts. I work for Kohls in Springfield I have given your frvlove to many of our customers because they all love my masks. That's. How much I love these masks. Puts a smile on my customers faces.

It was exactly what I ordered and I know will spread a lot of smiles!

I was very pleased with my masks

Love my masks! Thin and breathable, does not fog up my glasses. I got 3 different Boston Terrier masks and I love them all!

It took many weeks till I got my order, but now I am happy. Design and quality is perfect.

I am very pleased with the shirt I have friends asking where I got it as they have dogs that they love and my fiancee who the shirt was for is very pleased I have recommended several friends to your site ...love the service it came a little later than expected but overall very pleased will be ordering again.

While the masks were slow to arrive, they're beautiful and the customer support was great while I waited. Like many small companies They Had gotten overwhelmed by Covid, but are finally catching up.

This company should not be in business. The company states shipment within 5-20 days. This does not happen and furthermore they do not care. Then the claim the 5-20 days is processing time and shipping takes another 10-20 days. I can not attest to the quality because after 6 weeks i have not received a single item. They do not offer refunds or credits.

DON'T BUY FROM FALSE ADVERTISERS. We bought 3 mask that we liked all 3 were different dog pictures all 3 were of good quality and fit perfectly. So we ordered a 3 pack of one design (mastiff) for friends and family and 1 of another design (Maltese).
The last 4 were of very poor quality and so small I dont think it would fit a 5 year old. The materials used are terrible, the elastic for the ears is an elastic strip not elastic string.
The worst part when I asked for a refund because of the above said materials and size I was refused.
DO NOT PURCHASE!!!!!

quick delivery, great elastic. looks exactly as pictured. great value

I have ordered two masks at 04/20/2020... nothing arrived until yet 07/14/2020. I have sendet 2 claims, answer: Based on the terms and conditions on our page you only have a 60 days period after the package has been shipped from our facilities to make a claim, unfortunately, that time frame has passed. At this time we can provide no further compensation. We apologize for any inconvenience. To consult our terms and conditions please visit: website/terms
In my eyes: cheated...