I purchased the Beat your Brain course. It's great for cognitive stimulation and it's fun. The support team is always available, answering very fast and solving my doubts. Thank you Pauline for you... Toon meer
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Lees wat reviewers zeggen
THIEFS, LIARS AND IGNORERS OF ANY COMMUNICATION. These guys will deceive you into a $1 trial and never allow you to cancel nor answer any questions once you cancel. they will keep attempting to re... Toon meer
Bedrijf heeft geantwoord
Theft and a scam. You buy a cheap course then they debit a further amount without warning or permission of $79 and then ignore your emails and don't issue a refund. Had to contact my banks fraud... Toon meer
Bedrijf heeft geantwoord
I've been led into believing that I was purchasing a single $1.99 video course and suddenly I've been charged $79 (!) for some monthly subscription, that I had no intention of ever subscribing to.... Toon meer
Bedrijf heeft geantwoord
This site is a scam
Be careful, this site is a scam! I'm 53 years old and have a huge experience with online courses and paiements. I paid $20 for a video that was interesting me. 1 week later they debited my account $80 without my consent for other videos that I never ordered and which do not interest me. the next day, I sent messages every day for 2 weeks requesting a cancellation and a refund. 2 weeks after promising me a refund, I still haven't received anything.
26 september 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Sev!
I'm truly sorry to hear about your frustrating experience. This is not the level of service we aim to provide, and we apologize for the unauthorized charges and lack of a prompt response.
Your satisfaction is important to us, and we take your concerns seriously. We will escalate this matter to ensure the refund is processed as promised.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (https://wtsp.cc/19295616550) so we can address your concerns and ensure your issue is resolved to your satisfaction.
We appreciate your patience and will work diligently to make things right. Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
This is a very sad state of affairs
This is a very sad state of affairs. bought my course in good faith and was given less than sub-par course. the course wasn't in English and was dubbed from Spanish the whole way through. and everything in the course itself was very poor quality
14 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Teresa!
We're genuinely sorry to hear about your disappointing experience with the course. This situation doesn't reflect the quality we aim to provide, and we apologize for the language and content issues you encountered.
Your feedback is important to us, and we will work diligently to ensure the quality of our courses meets the highest standards. Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (https://wtsp.cc/19295616550) so we can address your concerns and ensure your issue is resolved to your satisfaction. We're here to make things right and improve your experience. Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
Unprofesional and rude team
Unprofesional and rude team, one houre zoom meeting where girl with bad english dance like 5 year child, and act life coach trener.
Wast of time and money...
Scam, they have AI videos for marketing but in real word you lost your money.
18 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Ola!
I'm genuinely sorry to hear about your experience. This doesn't align with the level of professionalism and quality we strive to provide. Your feedback is essential to us, and we'll take this as an opportunity to improve our services. Please contact our support team so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate your patience as we strive to make things right.
Lina Kohl,
Customer Support Lead of Fullofmind
Their courses are very unique and…
Their courses are very unique and informative! There was a billing issue and it was resolved with lots of effort on their part. Thanks :)
18 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hello there!
Thank you for your positive feedback! We're delighted to hear that you found our courses unique and informative. We're also glad that we could resolve the billing issue for you with our team's diligent effort. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support your learning journey. Thanks for your support! 😊🌟
Lina Kohl,
Customer Support Lead of Fullofmind
This was my first voice lesson ever and...
This was my first voice lesson ever and I'm 46 years young. I have practiced for over a decade with chanting 'om' during meditation to align my energy points. Never did I learn from any one before to focus on multiple places at the same time. I achieved a full body vibration that I never knew was possible. I am very happy with this course and it is just the beginning one! I recommend this course if you wish to raise your vocal abilities. I just finished and feel so uplifted. Thank you, Niya Anastasia Arkhanglesky!
18 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Anthony!
Congratulations on your first voice lesson, and it's never too late to explore new skills! We're thrilled to hear about your incredible experience and how you achieved a full-body vibration. It's wonderful that our course introduced you to a new dimension of vocal practice.
Thank you for the recommendation and for choosing us for your journey. Niya Anastasia Arkhanglesky and our team are here to support your growth in vocal abilities. If you have any more questions or wish to explore further, please don't hesitate to reach out. Keep up the fantastic work, and we're excited to see where your journey takes you! 🌟😊
Lina Kohl,
Customer Support Lead of Fullofmind
It’s a scam!
It’s a scam!! I bought one course for 19 dollars then got forged for 59 , sent and email to get refunded, the person answered that the subscription got canceled and just not I got charged again!!!
18 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Anna!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
It's a big scam
It's a big scam. I unsubsribed before the free trial was ended. I checked it and saw my subscription was indeed unactivated. I checked this also with their the supportteam. They confirmed it was deactivated.
Next day 57,42 euro was written of my creditcard. I sended several mails, but got not a single response anymore.
7 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Marien!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
Total Scam
Scam! I was not aware when I bought one class that I was signing up for a subscription. I sent 2 emails to cancel the subscription with no response. Was just charged for the subscription. Total scam and poor quality products to boot. Don't fall for it.
16 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Stacie!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
Excellent course for brain exercises
Excellent course for brain exercises. Fun to do with great activities that get gradually harder. Enjoyed the casual relaxed presentation style with two people interacting (teacher and student). Great sense of achievement when I'm able to do something that seemed too hard initially. I STRONGLY recommend this course to anyone who feels their brain is getting sluggish.
16 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Joy!
Thank you for sharing your positive experience with our brain exercise course! We're delighted to hear that you found the activities enjoyable and progressively challenging. Our relaxed presentation style aims to make learning fun and engaging. Your sense of achievement is truly rewarding for us.
We greatly appreciate your strong recommendation, and we're here to support anyone looking to give their brain a workout. If you have any more feedback or questions, please feel free to reach out. Keep up the fantastic work! 🌟😊
Lina Kohl,
Customer Support Lead of Fullofmind
It is very easy and intuitive
It is very easy and intuitive! Love the teaching style.
13 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Richa!
Thank you for your kind words. We take great pride in providing an easy and intuitive learning experience. Your feedback motivates us to continue offering high-quality education. If you ever have any questions or need further assistance, please don't hesitate to reach out. Your success is our priority.
Lina Kohl,
Customer Support Lead of Fullofmind
DO NOT PURCHASE
Purchased a course. Requested my trial for all courses to be cancelled which I received confirmation "No charges will be made". I was then charged the full rate a few days later!
Would not recommend this scammy site
13 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Marcus!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
Yoga well explained!
I was granted a week of free access and I run into Pam's Healing Chakra Course. She is so vibrant and well expressed that made me understand in simple and practical way the union that yoga philosophy implies.
Grateful to Pam and the Full of Mind courses!
12 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Vicky!
We're delighted to hear about your positive experience with Pam's Healing Chakra Course! It's wonderful to know that you found her teaching style vibrant and her explanations simple and practical. Your kind words motivate us to continue providing top-quality courses. We're grateful for your support, and we look forward to bringing you more enriching experiences in the future! 🌟😊
Lina Kohl,
Customer Support Lead of Fullofmind
No dia da compra do curso a 3/10 entrei…
No dia da compra do curso a 3/10 entrei em contato para dizer que não queria a subscrição ao qual me.responderam isto.O seu julgamento foi cancelado com sucesso. Não estão previstas alterações.
Em caso de problemas, não hesite em escrever-nos novamente.
Ficaremos felizes se você compartilhar comentários sobre sua experiência de usar nossa plataforma ou entrar em contato conosco aqui
Cumprimentos,
Andrew, gerente de suporte ao cliente da Fullofmind.com
Mas mesmo assim foi me retirado o valor da conta, Há dois dias que não me respondem nem pelo apoio WhatsApp nem responderam ao e-mail de suporte ao cliente.Aguardo resposta.
12 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hola Alexandre!
Lamentamos profundamente a situação que está a enfrentar. A falta de resposta e o problema de faturação não estão de acordo com os nossos padrões de serviço.
Entendemos a sua frustração e queremos resolver este problema imediatamente. Pedimos desculpa pela demora na nossa resposta anterior. Escríbanos nuevamente a hello@fullofmind.com o WhatsApp (puede encontrar el enlace de WhatsApp en la parte inferior de nuestro sitio web). O seu feedback é valioso para nós, e estamos empenhados em garantir a sua satisfação.
Agradecemos a sua paciência e esperamos poder corrigir esta situação de forma rápida e satisfatória.
Lina Kohl,
Líder de atención al cliente de Fullofmind
I cancelled my subscription before the…
I cancelled my subscription before the trial ends. They replied immediately and told me that they will not charge me anything. And yet one morning they already charged my account. Please reply to my email and refund my hard earned money.
10 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Dear Edwin,
We sincerely apologize for the inconvenience you've experienced. Your satisfaction is our top priority, and we're committed to resolving this issue promptly.
We've received your email and have initiated the refund process. You should see the funds returned to your account shortly.
Thank you for your patience and for bringing this to our attention. We're here to assist you every step of the way.
Lina Kohl,
Customer Support Lead of Fullofmind
Absolutely great
10 februari 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hello there!
Thank you for your positive feedback! We're thrilled to hear that you had an absolutely great experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help in any way we can.
Lina Kohl,
Customer Support Lead of Fullofmind
They are a scam company
They are a scam company.
I paid and got no access. There is no way to contact them. They offer an email on the website that bounce all emails so no way to reach them.
So they took my money. I have no access to anything and it’s impossible to reach them.
9 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Dear Thomas,
We're truly sorry to hear about your experience, and we understand your concerns. Your satisfaction is our priority, and we're here to help.
We apologize for any difficulties you've encountered in reaching us. We've experienced some technical issues with our email system, which we are actively addressing.
To ensure we assist you promptly, please reach out to us via WhatsApp using the link located at the bottom of our website. We'll make it our top priority to address your issue and provide you with a resolution.
Rest assured, we take your concerns seriously and are committed to making things right. We appreciate your patience as we work to resolve this matter.
Lina Kohl,
Customer Support Lead of Fullofmind
Dear Customer Support! So far you are the most effective customer service I have ever met. Congratulations and thank you very much for your fast solution. Best wishes, Borbála
Dear Customer Support!
So far you are the most effective customer service I have ever met.
Congratulations and thank you very much for your fast solution.
Best wishes,
Borbála
Story behind: I bought some interesting educational program for 15-19 usd, and 2 months later I was billed 59usd for nothing. I complained n immediately was answered politely that they had cancelled my acount n will send back my money to me. I hope they will.
6 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Dear Borbála,
Thank you for your kind words and trust in our customer service! We're thrilled to have been able to provide you with a fast and effective solution.
I'm delighted to inform you that your money has already been refunded to you. Your satisfaction is our priority, and we appreciate your patience and understanding.
If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you every step of the way.
Lina Kohl,
Customer Support Lead of Fullofmind
Lina has a lovely energy ..
Lina has a lovely energy ... easy with a calm playfulness. I learned a lot!
5 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Gwenm,
I hope you're doing well!
We're delighted to hear you had such a positive experience with Lina! Her calm playfulness and positive energy have clearly made a significant impact on your learning journey. Keep up the great work, and we hope you continue to enjoy your learning experiences with her! 🌟😊
Lina Kohl,
Customer Support Lead of Fullofmind
I am concerned my trial will not be…
I am concerned my trial will not be cancelled before billing. If I can get some help with this by tomorrow I will trust the company and post a good review for the class I did purchase. Thank you
2 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi Nicole, thank you for your feedback!
We're sorry that you faced this issue while using our service.
We haven't found any support request from you, so we kindly ask you to contact us via WhatsApp which could be found here: https://account.fullofmind.com/support
Lina Kohl,
Customer Support Lead of Fullofmind
Continues to bill and bill and bill.
Continues to bill and bill and bill.
Cancelations seem to be be bad business, so they are not processed.
stay away and be warned.
thank me later.
1 oktober 2023
Review zonder uitnodiging
Antwoord van Fullofmind
Hi David,
thank you for your feedback!
We're sorry that you faced this issue while using our service.
We haven't found any support request from you, so we kindly ask you to contact us via WhatsApp which could be found here: https://account.fullofmind.com/support
Lina Kohl,
Customer Support Lead of Fullofmind
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