The Co-operative Funeralcare - Southern Co-op Reviews 

1.924
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

W. Dunbar, Corstorphine, Edinburgh. Pauline, so kind and so helpful, Amanda ,the Celebrant , so word perfect at my son Aaron Baxter Winfield Celebration of Life. I can recommend W. Dunbar for m... Toon meer

Beoordeeld met 5 van de 5 sterren

Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... Toon meer

Beoordeeld met 5 van de 5 sterren

Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Begrafenisondernemer
  2. Crematorium
  3. Uitvaartcentrum
  4. Niet-bancaire financiële diensten
  5. Steengrover

Geschreven door het bedrijf

We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.924)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Overt & human approach by staff at a…

Overt & human approach by staff at a distressing time.
Our contact was Amber, & she & other staff couldn't have been more attentive & helpful.

21 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Mr Coates

Thank you for taking the time to leave a review. We are pleased that Amber and the team in our Gosport branch were so helpful and attentive.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

The Lady was very sympathetic and…

The Lady was very sympathetic and helpful.

19 februari 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Mrs Jones

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Rowner funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

The support we received through such a…

The support we received through such a difficult time was wonderful.

20 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Claire

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Eastney funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Funeral Directors

We had great customer service from the start. Everything was explained clearly and our questions answered.
Nothing was too much trouble for our patient and compassionate adviser at the branch.

The service provided was very professional and efficient from beginning to end and the aftercare support we are still receiving is very helpful.

4 april 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are delighted to hear that you received such excellent customer service from our colleagues in our Emsworth funeral home.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

The service was both Professional and…

The service was both Professional and compassionate, everything run smoothly and as a family our needs were met.

24 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Gill

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Basingstoke funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Every aspect was superb

Every aspect was superb. Nothing was too much trouble and I felt the whole thing was in very safe hands.

26 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear David

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Goring funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Would highly recommend tangier rd branch

Excellent and professional care and service through out sally at tangier rd branch was so kind and helpful and always there if needed would highly recommend

28 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Karen

Thank you for taking the time to leave a review. We are pleased that Sally in our Copnor branch was so kind and helpful.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 1 van de 5 sterren

I was always taught that if I had…

I was always taught that if I had nothing nice to say better not to say it. I’m only completing this form to stop the constant reminders. Now can I please get on with grieving for my mum?

24 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Karen Rubra

Thank you for taking the time to leave this review. We are sorry that you have been sent an additional reminder.

Please do accept our sincerest apologies and we are sorry for any additional stress and upset caused during this time.

Kind Regards
Claire McGinty
Client Experience & aftercare Manager

Beoordeeld met 5 van de 5 sterren

Excellent customer service and…

Excellent customer service and attention to detail during a difficult time. All requests were met and nothing was too much trouble.

28 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Luke

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Peacehaven funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Amber at the Gosport Branch was…

Amber at the Gosport Branch was amazing, and made an incredibly difficult situation much easier. She guided us through the process, nothing was too much effort.

20 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Amber in our Gosport funeral home made such a difficult time much easier.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Smooth experience

Diane was very thoughtful and helpful throughout the whole process.

11 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Diane at our Wendover branch was so thoughtful and helpful.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Excellent service by the Funeral…

Excellent service by the Funeral Director at Felpham throughout the process and the funeral team on the day of the service. Would thoroughly recommend the service to anyone.

25 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Carl

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Felpham funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

13 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Gordon

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Bognor funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

A great team to help through difficult times.

It's always a shock when a loved one dies, and thank goodness Mum had a Co-Op plan in place. Not only did it help with the costs, we were lucky to have an excellent team help us through a difficult time. John has provided fantastic support and helped us with deciding on venues, celebrants, routes, orders of service, getting Mum ready etc. I don't think we could have done it without him and the rest of the team operating behind closed doors.

28 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Alexis

Thank you for leaving a review. We are grateful that our John and the team in our Felpham funeral home were so supportive whilst arranging your mum's funeral.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Very helpful preparation with Mark in…

Very helpful preparation with Mark in Uckfield and regular updates. Very dignified presentation from the funeral team at the funeral.

27 februari 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Mark and the team in our Uckfield branch was so helpful and provided regular updates.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Polite and kind staff as expected from…

Polite and kind staff as expected from this well established company

14 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Denise

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Fratton funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Lovely Lisa

A huge thank you to Lisa for helping my mum and myself arrange Dad's funeral her kindness and support have got us through this difficult time.
Lisa is a professional lady who has been a rock she is a credit to her profession thank you Lisa xx

11 april 2025
Review zonder uitnodiging
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Lesley

Thank you for taking the time to leave a review. We are pleased that Lisa in our Cowplain branch was so kind and supportive and helped you through this difficult time.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager


Beoordeeld met 5 van de 5 sterren

Outstanding service…

We were extremely pleased with the service provided by the co op funeral care in tangier road copnor . Sally was kind, efficient and very informative each step of what is a very painful and sad experience. She explained everything to us and nothing was to much trouble for her if we had any queries. Overall an excellent service from beginning to end. Thankyou

4 april 2025
Logo The Co-operative Funeralcare - Southern Co-op

Antwoord van The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that Sally and the team in our Copnor funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

Prompt & great service

We had initial delay in contacting by phone. Hayling island is a smaller office. However, once engaged Debbie was absolutely excellent. It was helpful for a prompt arrangement which Debbie stepped up and arranged- also putting us in touch with Rev Jim, who was nothing less than wonderful. Thank you to Co-Op, Debbie and Rev Jim.

18 maart 2025
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Antwoord van The Co-operative Funeralcare - Southern Co-op

Dear Jane

Thank you for taking the time to leave a review. We are pleased that Debbie in our Hayling Island funeral home was able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Beoordeeld met 5 van de 5 sterren

All the Staff at the Gosport branch…

All the Staff at the Gosport branch were caring
and supportive. Their professionalism and sensitivity helped the family and myself to give my wife a beautiful final farewell.

4 april 2025
Logo The Co-operative Funeralcare - Southern Co-op

Antwoord van The Co-operative Funeralcare - Southern Co-op

Thank you for taking the time to leave a review. We are pleased that our colleagues in our Gosport funeral home were able to offer the best care, support and experience and gave your wife a beautiful send off.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

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