Future Health Biobank Reviews 

291
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

It was a pleasure working with Future Health Biobank company . Caring , polite , patient , thoughtful and always available when needed . Used them twice for my both children and when I called bac... Toon meer

Beoordeeld met 2 van de 5 sterren

On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland. They told us that after one month we would receive an email from Switzerland referring... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Future BioBank has been the best choice for the collection of our daughter's stem cells. They always been professional and nice, following us in all the process. i found the system of how they man... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience! So easy and professional. We were guided all the way and customer service team are always available. Once we went to the hospital we kept on updating the collector/cour... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Biotechnologiebedrijf

Geschreven door het bedrijf

Welcome to Future Health Biobank, one of the world's most accredited stem cell bank. Protect your family's future health with umbilical cord blood & tissue stem cell banking and genetic screening.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

291 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(291)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I was happy with the service provide…

I was happy with the service provide by the team.it was very organise.

4 oktober 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Thank you for your review Zara!

Best wishes, UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Really good service

Really good service. Friendly and helpful

3 oktober 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Thank you for your review Charlotte!

Best wishes, UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

I have to say I don’t usually write…

I have to say I don’t usually write reviews but I was amazed at how good they were. The lady jay she called and explained everything to me asking me or my partner to call when I’m hospital. We kept her informed through our journey and she was there as promised.
Would highly recommend if it is a process your looking at!

3 oktober 2019
Review zonder uitnodiging
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Antwoord van Future Health Biobank

Hi,

Thank you for your lovely review! We are so pleased the service exceeded your expectations!

Best wishes, Future Health Biobank, Customer Care Team UK

Beoordeeld met 5 van de 5 sterren

Excellent customer service and after…

Excellent customer service and after care. Easy to follow process and always on the end of the phone to ask any questions. Very happy with the service that we received.

3 oktober 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Paul,

Thank you for your review!

Best wishes, Future Health Biobank, Customer Care Team UK

Beoordeeld met 5 van de 5 sterren

Very professional service

Very professional service from the second that you make an enquiry, to the collection and also after.

I highly recommend

2 oktober 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Thank you Irene!

Best wishes, FHT Customer Care Team UK

Beoordeeld met 5 van de 5 sterren

Brilliant service

I would strongly recommend using Future Health Biobank, they answered all my questions, the collection on the day of my baby’s arrival was completely stress free. In fact, it was the easiest part of the day! A couple of texts to phlebotomist Montana (who was fantastic) on the day and she arrived without problem. Hopefully I’ll never need to use the stem cells but it’s peace of mind for the future.

2 oktober 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Lucy,

Thank you for your lovely review, we are delighted you were pleased with the service received!

Best wishes, Future Health Biobank, Customer Care Team UK

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with…

I had an excellent experience with Future Health Bio Bank. They are professional and you can definitely rely on them. Thank you once again

26 september 2019
Review zonder uitnodiging
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Antwoord van Future Health Biobank

Thank you Marwa for your kind words, we are so glad you are pleased with the service!

Best wishes, Future Health Biobank, Customer Care Team UK

Beoordeeld met 5 van de 5 sterren

Strongly recommend

We were quite late when reach for their service. However they were very quick and efficient in their respond and set up everything within a day. I got the kit next day . Also they did have really good price match and finance service.
On the actual day there’s this lady who came to cut the cord but due to my complications she had to wait 10h . Was real pleasure dealing with them very professional.
Oh and they gave us a cute card for the newborn baby so touching!

4 september 2019
Review zonder uitnodiging
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Antwoord van Future Health Biobank

Hi Alexa,

Thank you for your lovely feedback, we are so pleased you were happy with the service!

Kind regards

FHT UK Customer Care Team

Beoordeeld met 4 van de 5 sterren

Love future health

:)
Everyone should have stem cells taken regardless
Love future health

3 september 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi HollyMay,

Thank you for your lovely feedback!

Kind regards

FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. On the day the sample is taken the process is well organised and straightforward without any impact on the birth or baby

3 september 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Laura,

Thank you for your feedback!

Kind regards

FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Highly recommended

Me and my husband decided to gather stemp cells literally 2 days before due date. Despite very tight time line everything was arranged very quickly and smoothly. We can not be more happy with the service and support.

3 september 2019
Review zonder uitnodiging
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Antwoord van Future Health Biobank

Hi Joanna,

Thank you for your feedback!

Kind regards

FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Seamless and very well organized.

15 augustus 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Daniela,

Thank you for your feedback!

Kind regards

FHT UK Customer Care

Beoordeeld met 5 van de 5 sterren

The Best Care and Customer Service

We were very happy with the service received with our stem cell collection. Future Health Biobank were faultless from start to finish, providing the best care and customer service I've probably ever experienced in the medical field. A seamless collection - I was busy having a c sec, and blissfully unaware of what was going on until I was told it was done and sample promptly collected before I even had time to ask. To anyone considering banking with Future Health - do it.

8 augustus 2019
Review zonder uitnodiging
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Antwoord van Future Health Biobank

Hi Ellie,

Thank you for your lovely review, we are so pleased you felt the service was great!

Best wishes FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Professional service

Good communication, not put under pressure. Very informative about the process so you can understand what will happen. Professional & friendly service.

3 augustus 2019
Review zonder uitnodiging
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Antwoord van Future Health Biobank

Hi Rebecca,

Thank you for your kind feedback!

Kind regards FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very quick

Very quick. Clear messaging.

15 juli 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Anna Maria,

Thank you for your feedback!

Kind regards FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very efficient service

Very efficient service. The team were responsive and always informative. The steps to follow on the day of collection of sample were easy and concise.

15 juli 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Danny,

Thank you for your feedback, we are glad you found the process simple!

Kind Regards FHT UK Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Highly recommended.

15 juli 2019
Review zonder uitnodiging
Logo Future Health Biobank

Antwoord van Future Health Biobank

Hi Arpi,

Thank you for your feedback!

Kind Regards FHT UK Customer Care Team

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