G24 Reviews 208

Charged for parking at an electrical charging point within a carpark @ an IBIS Hotel Haydock!! On the day in question. I had visited our HO in Newton Le Willows, for a meeting, which finished around 15.20pm. I was unable to charge the vehicle at our office, and I had very little charge ( 15% ) Left.
I checked the local network of fast charge stations and Fastned Charge was the nearest available charging point. I entered and parked at the charge point and didn’t leave my car until I had 100% charge, which was 16.25pm.
At no point did I see anything on the charging display, or signage that notified me that I had to pay for parking, whilst paying to charge my vehicle. I supplied proof of payment for this transaction, and explained the i had a 210 mile return journey @ peak time, so didn't see the " Signs" .. I just charged my car and left. They have still progressed with the penalty, basically saying that the signage complies with International Parking Community's Code of practice. Crooks!

Just received a charge for driving through Homebase car park, to park outside Sainsburys and shop.
Not parked, but very clearly driving through a retail park.
Now got to waste my life appealing it.
Utter scam artists.

Fined for parking at Cheetham Hill retail park Manchester on a lovely Sunday afternoon!!! Do these retail shops not have any power to stop this? Not being a local, I did wonder why the car park was so empty, no one wants to park there or shop there when there is this deterrent hanging over them.
ALSO my fine came by post 12 days after the 'offence' and I read I had only 14 days to pay!!.
PLEASE READ THE SMALL PRINT, I initially thought I had to pay £100 but very small print written in a confusing paragraph states it is £60 if paid within 14 day.
I shall be writing to my MP too after this rant!

Vultures, praying on peoples minor indiscretions and fining the crap out of them, punitive punishment for parking errors, these crooks need outlawing!
And of course they are tagged on with a nice smiley legal firm who can chase and harass you for up to 6 years.
They make the clampers look honest.

Now as they requests for owners details are last year at 30,000,000 requests (thats 60% of the drivers in the UK) its time to start writing to your MPs to get these crooks and others like them shut down.

Fined for parking at a time when parking is clearly signed as free of charge - appealed 3 times asking for the charge to be dropped, or for evidence to prove the charge is valid, only to receive the same automatic response repeating the same each time. I am happy to continue repeating myself and continue to dispute it but it’s the other people who might feel less inclined to do so and just pay up that I want to fight for - want to stop the ability to just bully money out of people.

They have a sign up saying 3 free hours parking on match day. Then fine me for parking there for less than 3 hours on a match day. The “independent arbitrator” thing is a scam and a waste of time.

Terrible company
I ensure most parking charge companies have the worst reviews, because they are all terrible. Making money by ruining someone's day is the worst thing you can do in this climate, considering we are in a cost of living crisis and have no shame in charging £100+ fines for being over by 12 WHOLE MINUTES. You are a disgrace, and I hope you never have to deal with something like this because your inflated capitalist dystopian egos ensure even parking your vehicle to have a coffee is a crime.

Disgusting company. A scam. Left car park within 30 minutes & had to pop back to same store later. Penalty fine as said I’d been in car park 115 minutes. Appeal process dire. So cross that retailers are using/employing this disgusting company. How can they be allowed to continue scamming hard working people in this country?

I’ve called B&M, they help with appeal, even have standard wording response. That’s what an issue it is!!

THIS COMPANY IS ILLEGAL ITS NOT A TICKET ITS AN INVOICE :0 DONT PAY SCAM

As a tradesman, I visited Homebase selly oak, Birmingham store for customer parts- at 10.00am and again at 14.30 in the afternoon on the same day on 9th April 2024
I received a parking charge notice fine for £100!!!!
Date of the fine letter was 17th April, but not received until 27th!!!
Fortunate for me I had both receipts, not only showing my timed visits at the checkout, but highlighting their faulty clocks/camera system.
This was appealed with receipts sent.
A prompt reply said this has been waived....no apologies or that they would look into the faulty monitoring equipment.
Bunch of amateur cowboys!!!!!
Beware shoppers- keep your receipts

Recieved a fine for my car apparently that had been parked for 6 hours,at albion retail park Blyth while I shopped at b and m , absolutely impossible fraud or major technical problems see u in court g24 oh and a call to police not paying a penny

Received a fine despite parking legally, the owner of the land admitted that the consoles used to take car details does not work correctly. Yet g24 still handing out fines in this car park! How many people have paid incorrectly issued fines without questioning this?

Parking fine for supposedly being parked for over 3 hours !! My husband dropped me off in b and ms car park in blyth northumberland then went home then a while later he went back for 10 mins .on friday last week he recieved a fine for 100 quid for supposedly being there for over 3 hours !! There are 4 shops in that park and it certainly doesn't take 3 hours to look around them !! Wrote a letter stating that he will not be paying the fine until they can prove he was there for over 3 hours . Absolute bunch of lying cowboys !!

THE COMPANY WILL NEVER IMPROVE HOW DARE YOU CHANGE ME 120 PDS I DID HAVE AND APPOINTMENT IN BOOTS THEY WROTE A LETTER NO MATTER I TAKE ME MY TIME I HAVE TOO AM DISABLED ♿ I HAVE TO TAKE MY TIME EVEN BOOTS WROTE A LETTER TO YOU THAT WHY NOT ENOUGH YOU ARE THE WORSE COMPANY EVER I DID HAVE MY DISABLED BADGE I HOPE YOU RETURN ME MY MONEY BACK SHAME ON YOU NO ONE WROTE NICE REVIEWS FOR YOUR COMPANY

I received a ticket for parking in a G24 car park in Albion Way Blyth, where one of the shops had extended their hours for Christmas from 9pm till 10 pm. I have been informed by the debt collection agency that sent me a fine for £170 that I was parked at 9.27pm for 15 minutes. Therefore I WAS legally parked, I am not paying G24 their ludicrous fine and I am looking forward to my day in court. I would like to hear from any one who finds themselves dealing with this company and feel that they have been treated unfairly I will post the outcome of my experience on Trustpilot once my case has been heard.

This company represents everything that is wrong with our society today! 10minutes late back to my car as I was helping a elderly gentleman in a shopping centre and they charge £100…didn’t even receive a first notice with a chance for discounted payment…on a site that doesn’t charge for parking so you can’t even extend your time with an extra payment…scum bags!

Avoid any carpark operated by this company. A genuine visit to multiple shops and got stung for overstaying. As my car is through a lease company, they paid it without me being able to challenge it. Why are businesses outsourcing their carpark Management to crooks like these, puts me off ever shopping in person and doing everything online.

I parked my car legally on 8th March in the Central Six Retail Car Park, Coventry much as I have been doing once a month on average for probably some 20 years... The car park gives you three hours FREE PARKING. For some reason G24 Ltd have issued me with a "Contractual Parking Charge Notice" stating that I have breached the terms & conditions of the car park. As far as I can see nothing has changed over 20 years and you are still allowed three hours free, I am therefore at a loss to know what terms & conditions I have breached as the car was there properly parked for less than two hours. All the notice ordering me to pay £70 says is that I "parked and left the site"... This is vague and stupid as surely every car that parks there does this??? Maybe this is a scam, but the form looks genuine with two photos of my parked car taken within ten seconds of each other, the second one being of the dashboard but as there are no metres to pay/display a ticket I'm not sure why they bother with the second photo. I will of course not be paying the fine and I'm looking forward to them trying to enforce this notice...

This company, for some unknown reason, delayed sending the parking charge for three weeks, thus leaving me only a few days to pay. Therefore, my cheque was sent the same day the parking charge was received.

My family and I have made many purchases at Wickes. My belief is that G24 is being run by a bunch of greedy, heartless crooks. This opinion is shared by the many many reviews on Trustpilot - that G24 is a scam company. They could have simply installed a pay machine or barrier, but have instead chosen to charge hundreds of pounds.

The car park is never overcrowded, nor are customers prevented from parking. In fact, the site could hold an army platoon. For several years the car park has been free for 90 minutes and I have never exceeded this time frame. Other, elderly and disabled, people obviously use the hospital end of the car park for occasional appointments. Imagine their distress when they receive a charge for £100!

A disgusting company absolute disgrace. I took my daughter to a toby carvery put my registration in on entrance as I was asked. I now have a £100 fine for doing nothing wrong plus £84 admin fee because I used a hire car. So if you hire a car to take your daughter out your not allowed to take them to have lunch