Reliable and trust worthy company. My order came before delivery expected date. Lovely little jar. Ordered two sea moss gels can not wait to start my journey! Professional social media account. An... Toon meer
Bedrijf heeft geantwoord
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My Sea Moss gel arrived 2 days after ordering. Excellent service and excellent quality products. I recommend putting 2 tbs into a glass of hot water to dissolve it and then add teaspoon of honey and s... Toon meer
Bedrijf heeft geantwoord
I bought the trial pack for £16, you get to experience all the types/flavours of sea moss. My favourite was the sea moss with ginger and turmeric. I’ve taken sea moss every day having two table spoons... Toon meer
Bedrijf heeft geantwoord
Been buying this seamoss since January. Amazing. Only reason I didn't give 5 stars is because last jar lid had not been secured tightly enough, causing leaked seamoss. Apart from that great product... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gaia Sea Moss Limited is a UK based independently run food/dietary supplement company specialising in the production of sea moss. The UK's no1 provider of 100% Organic Wildcrafted Sea Moss, naturally rich in minerals, protein and iodine. The sea moss has been harvested in the tropical waters of Jamaica and St Lucia containing 92 of the 102 minerals that the body is made from. Their mission is to create the best high-quality, effective and 100% natural wildcrafted sea moss products.
Contactgegevens
71-75 Shelton Street, WC2H 9JQ, London, Verenigd Koninkrijk
- 02034885087
- info@gaiaseamoss.com
- gaiaseamoss.com
4,1
Goed
169 reviews
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Stealing equals not getting what you pay for.....
Good afternoon Simon,
Thank you for your email and recent order with us.
DPD tried to delivery the order at 12.21pm 18th June 2021 and again on the 19th June at 8.58am 2021. A text and email was also sent to advise you on the delivery details.
DPD tries to deliver twice then it gets sent back to us and we then disregard it.
Warm regards
30 juni 2021
Review zonder uitnodiging
Antwoord van Gaia Sea Moss Limited
Thank you for your feedback. We encourage all of our customers to give a true reflection of their experience with us. We offer all our customers a free next day (one hour time slot) delivery service, sea moss gel can only stay on transit for a limited time before needing to be disregarded as it needs to be refrigerated within a limited period of time. Our courier will try to deliver between 2-3 times and will email and text each time and also advise each time a failed delivery as occurred. As outline several times we are unable to accept liability or offer refunds to deliveries that have failed due to the customer failing to miss several deliveries. We are charge for the delivery and also charged as it needs to be returned to us and disregarded.
Great product but a little on the…
Great product but a little on the pricey side. Found another retailer that has the same quality for cheaper.
15 juni 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
I've ordered a few times now and…
I've ordered a few times now and service has been 100% each time.
Great Marketing, and quick Delivery,
Overall Excellent Company .
Keep it Up
3 juni 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Feeling the difference already how my…
Feeling the difference already how my body function
2 juni 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Antwoord van Gaia Sea Moss Limited
Thank you for taking out time to leave your feedback.
We value and appreciate the feedback which has been given.
No product, no refund and ignoring my emails
I've never written a negative review before but felt like I had to with this company.
After ordering their seamoss I was sent a message telling me with an hour notice to be home, I couldn't do this due to it being in the middle of the day and being at work. When I contacted Gaia they told me they wouldn't resend the product or issue me a refund. They decided to keep my money without sending me the item I ordered. They also ignored all my emails and deleted social media comments asking them to get in touch. So disappointed as the company seemed so ethical from their website etc
10 mei 2021
Review zonder uitnodiging
Antwoord van Gaia Sea Moss Limited
Thank you for your review. We encourage all our customers to leave truthful/ honest reviews about their experience with us. I can confirm that we have sent you several responses regarding the issue and explained that as we offer free next day delivery we are unable to be responsible for missed deliveries (when delivers have attempted to deliver several time) as per our shipping policy.
A full refund was however issued.
Amazing
Amazing! Shipping was super quick, I was so impressed. I use to get my seamoss from another brand but I’ll be getting it from you guys moving forward!
3 mei 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Great customer service
I had a problem with my order and the lady in customer service was nothing short of incredible. She was so patient and efficient which is incredibly rare these days. Will definitely order again. Wonderful company
2 mei 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Absolutely fantastic product !
Absolutely fantastic prices, fantastic delivery times and amazing product truly has worked wonders for me!
22 april 2021
Review zonder uitnodiging
Antwoord van Gaia Sea Moss Limited
Thank you for taking out time to leave your feedback.
We value and appreciate the feedback which has been given.
Antwoord van Gaia Sea Moss Limited
Thank you for taking out time to leave your feedback.
We value and appreciate the feedback which has been given.
Antwoord van Gaia Sea Moss Limited
Thank you for taking out time to leave your feedback.
We value and appreciate the feedback which has been given.
Very good quality product
Very good quality product, arrived on time and packed very secure and safe.
19 april 2021
Antwoord van Gaia Sea Moss Limited
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Great Customer service and care
I am extremely happy with the service provided. Not only did my item arrive on time. But, the company was kind enough to send me two bottles of the 279g (turmeric&ginger sea moss) as they did not have the 380g which I originally purchased.
That's what I call great customer care and service. Will defiantly recommend to others and come back for more purchases.
13 april 2021
Review zonder uitnodiging
Antwoord van Gaia Sea Moss Limited
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The product arrived when expected.
12 april 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Antwoord van Gaia Sea Moss Limited
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Top class service and quality!
9 april 2021
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Antwoord van Gaia Sea Moss Limited
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We value and appreciate the feedback which has been given.
Great customer service and great products
The best sea moss you can get. Could see results in my skin after recently cutting out meat. I broke out in spots all over my forehead - probably because of missing certain minerals or protein from meat etc. Gaia sea moss sorted this out for me because of all the minerals it has in it. Very easy to order online and super fast delivery, even throughout the whole pandemic. I'm signed up for a subscription and had to pause it, the staff were quick to respond and do this for me. And even explained in future how I can pause/start the subscription myself. Fantastic customer service. Would highly recommend to everyone.
8 april 2021
Antwoord van Gaia Sea Moss Limited
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Excellent service always on time good…
Excellent service always on time good quality seamoss
8 april 2021
Antwoord van Gaia Sea Moss Limited
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delivery was fast and a great product
delivery was fast and a great product. love sea moss and the quality is amazing. will be purchasing again.
5 april 2021
Review zonder uitnodiging
Antwoord van Gaia Sea Moss Limited
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