We typically plan all of our trips and this sortie to the Galapagos and Machu Picchu was no exception except this time we included an agency, in this case the Galapagos Travel Center so as to facilita... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a wonderful experience booking our vacation with Galapagos Travel Center. We booked a three island land-based tour with inter-island flights. Our advisor, Lorena, was an enormous help with answ... Toon meer
Bedrijf heeft geantwoord
Our trip was excellent. We were treated very well by everyone. The accommodations were very good everywhere. The food was great. I think everything exceeded my expectations. We had a very great tour g... Toon meer
Bedrijf heeft geantwoord
Grand Majestic is 5 star, absolutely fantastic. Galápagos Travel Center s not more then 3* because you book for me another hotel about I ask and don’t give any compensation. First day in Baltra befo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.
Contactgegevens
265 Foch Street and 6 de Diciembre, 170143, Quito, Ecuador
- 1-877-260-5552
- socialmedia@galapagosislands.com
- galapagosislands.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Provided Numerous Options
Was responsive in offering various combinations of options regarding yachts and jungle lodges.

Antwoord van Galapagos Travel Center
Fantastic experience in a special place
Fantastic experience!! The boat we were on “Infinity” was faultless..,from expedition guides, all on-board staff to the rooms, activities and food!
However, I would like to comment that we were disappointed with the airport transfers- both from Quito and Guayaquil airports. The first time we had to wait for 30 mins and the 2nd, the driver didn’t turn up at all (ended taking an uber to the hotel). In my opinion, that part of the service reflects on the quality of the company. After long travels and language barrier, timely and efficiency of airport transfers are not to be underestimated.
I have decided to give 5* anyway because we had such a fabulous time and the positives greatly outweighed the negatives.
Wendy Australia
We dealt with Gabriela the whole way through the information and booking process
She was very efficient and answered all our queries quickly I cannot recommend her and the Company highly enough
We had a fantastic time from our Airport meeting, transportation to and from Ocean Spray and everything in between
Thank-you Gabriela! We have some wonderful family memories to share

Antwoord van Galapagos Travel Center

Antwoord van Galapagos Travel Center
Lorena was a super star
Lorena was a super star. Super communicative and went more than the extra mile to be helpful. An amazing experience from start to finish!

Antwoord van Galapagos Travel Center
Excellent organisation & a great tour…
Excellent organisation & a great tour put together by Fatia.

Antwoord van Galapagos Travel Center
The professional approach of this company
The exceptional attention to detail and organisation and support shown by thtis company made my holiday an experience to remember.

Antwoord van Galapagos Travel Center
Our trip to the Galapagos
Our trip to the Galapagos: Gabriela worked hard to give us a fully prepared trip and made great reccomendations. From arrival at the airport, being met and driven with a very friendly driver to the hotel, and then back again with an even friendlier driver to the airport for the flight to the Galapagos, everything was made as easy as possible. And the Eco Galaxy ship and crew were fabulous! A wonderful trip and made easy through the great planning by Gabriela.

Antwoord van Galapagos Travel Center
Great planning and communication
Galapagos Travel did an extremely good job of helping us plan a bucket list adventure. They were great communicators with quick responses and made sure we had everything completed and ready for our trip. Our thorough itinerary had us set for what was to occur that day. Other travelers on our ship were envious of all the detail provided to us.

Antwoord van Galapagos Travel Center
Well organized tour
Well organized tour. All information and bookings are accurate as described.

Antwoord van Galapagos Travel Center
On overall positive experience
Generally speaking, we had a positive experience with Galapagos Travel Center and our agent Sebastian. The cruise operator, Galagents, their staff and vessel, Galaxy Sirius, were excellent. My slight disappointment was when we tried to upgrade our flights, communication seemed to break down with Galapagos Travel Center, and we were unable to get the flight upgrades we had hoped for. The cruise operator successfully managed to upgrade our return flights and sadly I heard nothing via Galapagos Travel Center regarding the upgrades.

Antwoord van Galapagos Travel Center
An amazing trip
Our itinerary of 6 nights and 7 days in the Galápagos Islands worked like clockwork. The hotels were excellent, the drivers and guides showed up when the schedule said they would. The excursions were interesting, educational, and did an excellent job of giving us an extensive view of the Galápagos Islands. We could not have been any happier with the trip and the service of Galapagos Travel.

Antwoord van Galapagos Travel Center
Highly recommend!
We traveled on Nemo III on an 8 day cruise in the Galapagos and had an unbelievable experience. Our guide, Jairo, was so knowledgeable, engaging and fun! The accommodations, food, and the boat in general were all 5 stars. Highly recommend!

Antwoord van Galapagos Travel Center
Excellent guides and well coordinated…
Excellent guides and well coordinated transfers.

Antwoord van Galapagos Travel Center
Perfection
The catamaran tour on Cormorant II was the highlight, of course. A fantastic boat with superb lodging, food, and amenities through spectacular attractions. Nature guide Malena was a walking encyclopedia; and chef Javier was a human cookbook. Bravo to all of the 14 crew members. Before that, however, GTC provided everything it promised, with smooth airport pickups, excellent guided tours (kudos to Franklin!) in the Quito area, and seamless airline connections within Ecuador. Pricey, but worth every penny. Thanks Lorena and GTC.

Antwoord van Galapagos Travel Center
Excellent Agency
Reasonable price, excellent communication. attention to all the details

Antwoord van Galapagos Travel Center
Most of the travel arrangements worked…
Most of the travel arrangements worked out well with one exception. On the way back Quito after visiting the Galapagos, there was no one to pick us up at the airport in Quito. We made a number of calls and finally got through to someone who sent someone to get us and bring us to the hotel.

Antwoord van Galapagos Travel Center
Everything was excellent
Everything was excellent. Planning, communication, follow up. All great

Antwoord van Galapagos Travel Center
I was very pleased with the whole…
I was very pleased with the whole experience. We needed a lot of help. From additional hotel reservations (at the last minute), to specific dietary needs during our tour. It was all handled.
We were met at the airport by a driver. We were practically hand held going through customs. Our tour guide met us as soon as we arrived.
Galapagos Islands tour on the Horizon was awesome. 5 STARS.

Antwoord van Galapagos Travel Center
Fabulous Experience
Knowlegeable experienced staff eager to assist in making the experience top notch.

Antwoord van Galapagos Travel Center
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







