Game Legends Reviews 

Truffato nel vero senso della parola.
Ordinata collector edition di Stalker 2, è arrivata quattro anni dopo senza cd.....

Une honte absolue.
Une édition collector de S.T.A.L.K.E.R. 2 commandée en 2024 qu'on me promet de recevoir en 2025... Au final repoussé en Avril 2026... Je patiente... Et là j'apprends que le site va fermer fin Avril ? Je vois ma commande "livré" et rien dans ma boite aux lettres, rien à la poste...
Impossible de contacter le support, personne ne répond.

400 balles de perdus et impossible de demander un remboursement... Vivement sa fermeture et que l'on empêche les personnes à la tête de ce genre d'entreprise de pouvoir refaire des sociétés dont le seul but est de voler l'argent des consommateurs.

Habe S.T.A.L.K.E.R. 2: Heart of Chornobyl Ultimate Edition "Habar Pack" vorbestellt mit Vorkasse. Bestellung wurde bestätigt und ich habe halbes Jahr auf den Release gewartet - 4 Tage vor Versand wurde die Bestellung dann ohne Begründung abgebrochen. Geld zurück gabs erst auf Nachfrage. Alles in allem extrem frustrierend als Sammler, zudem hätte ich die Entwickler auf diese Weise gern unterstützt. Habe bei Game Legends ohnehin nur bestellt, weil offizieller Partner der Entwickler für Europa. Erste und Letzte Erfahrung mit dem Händler - Nie wieder!

Kartons von den Collectors Editionen waren alle 3 beschädigt oder eingedrückt, bei der einen Mousematte war der Karton offen

Schon des öfteren bestellt immer alles angekommen nie Probleme gehabt. Schon richtig cooler Laden. Und die machen super Preise

Tried to contact, got gaslighted. Ordered stalker collectors edition and still up to this day from the day of premiere i didn't received my physical items. Trash shop, Florian from support also doesn't give nothing about responding and handling the issue. Most tragic game shop ever experienced.

Stalker 2 ultimate collectors edition
Pre Paid, no package, no answer

Im Mai einen Controller gekauft und bezahlt. Seit dem nur Versprechungen und keine Ware erhalten, nun ist fast August. Man erhält von dort keine Antwort. Ich werde Strafanzeige erstatten, wenn ich mein Geld nicht zurückbekomme. Ich kann nur jedem abraten!

I subscribed for Stalker 2 preorder almost 1 year before game release. GSC Game World dropped me message to order from Game Legends. I placed order literally after email and my order should be among first ones. Game Legends failed to deliver on time, May 2025, while game was released October 2024. I politely requested from them any small bonus/compensation because I have to wait until January 2026 (!). Game Legends agent Florian, replied me just once (see email below) and since then I’m being ignored. I have requested full refund but everything looks like scam.

————————-
Hi,

This is not possible.
Your order is for the reprint version.

This has not yet been dispatched.
The customers who have received their parcel have ordered the first edition.

Kind regards
Florian

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Update

I have received refund without any issues. Deduction 2 stars as Game Legends has failed to deliver product and they hadn’t done anything to keep me waiting.

I strongly advise against shopping at Game Legends (PLAION GmbH). I requested a cancellation for my order on April 29, 2025, with a promised refund within 5-7 business days, by May 9 at the latest. Nothing arrived. On May 12, they claimed it would be processed “shortly,” but it was another empty promise – still no refund. Customer service ignored my multiple messages for a week, and they haven’t responded to my bank’s inquiries for the chargeback, showing either gross incompetence or deliberate dodging. I’ve reported this to the European Consumer Centre (ECC), Austrian VKI, and Polish UOKiK. They’re violating EU law (Directive 2011/83/EU) by failing to refund within 14 days. On Facebook, they throw excuses “refunds in progress” but take no action. Steer clear of this shop unless you want trouble recovering your money!

Même expérience que l'avis en dessous.
J'ai aussi commandé le collector de Stalker en Octobre 2024. Celui-ci devait être disponible pour Avril 2025. En Avril, je contacte Game Legends, on m'informe que le produit arriverait en 2026. Je décide d'annuler ma commande, ce qui est fait et on me dit que je recevrais un remboursement sous 5 à 7 jours.
Après 10 jours, aucun remboursement. Je les contacte à 3 reprises espacé de 4/5 jours et là silence radio.
Et comme pour l'avis en dessous, Paypal a été extrêmement efficace. Après avoir ouvert un dossier, j'ai été remboursé sous 4 jours. Il s'est passé presque 1 mois entre l'annulation de la commande et le remboursement... Et toujours aucune réponse à mes mails...

Commande d'un collector en octobre 2024. En novembre, à la sortie du jeu, pas d'infos sur la version physique. Après échange, ils annoncent une livraison en avril 2025. Avril, toujours rien, après nouvel échange, ils m'annoncent février 2026... Heureusement, que suis passé par PayPal. Sinon, c'était 400 euros de perdus...

Stalker 2 Collector’s Edition bestellt Ende 2023, sollte im April 2024 versendet werden habe im März nachgefragt, das verlässt im April das Lager. April kommt und geht keine Versand. Anfang Mai nachgefragt wird sich verspätet gab angeblich Probleme in der Produktion soll Anfang 2026 versendet werden. Wie soll das im April das Lager verlassen wenn es nicht produziert wurde??klare Lüge.

I had a great experience. They have very nice items for sale that I can't get in Lithuania so I'm very happy that they ship internationally.
Fast shipping and I got a nice plushy as a gift. That was so sweet, thank you. Will order again in the future.

Die Bestellung war super schnell da und alles war sehr gut eingepackt. Vielen Dank :)

I have waited for my order 5 months to be canceled today (18.03.2025) with no way of getting my order as it was pre-order collectors edition that is sold out for 3 months everywhere.

+ Choosing and ordering merchandise is quite easy, although the website looks at least 10 years old.
+ Payment secured by Paypal even when you choose payment via credit/debit card.
+ Insurance up to 2500€ for free.
+ Order was shipped one day after it was placed and delivered the third day (Austria -> Czech republic) (18 - 21 Feb 2025)
+ Goods were very well packed and secured with sufficient soft material. The paper box was also secured with plastic straps
- I haven't got any tracking number from the shop and tracking provided on the shop's website wasn't listing anything. I got first news about shipping from local carrier (PPL) the day the shipment should've been delivered

So, it has been five years since i ordered something. I lost the shop out of sight, but when I found it again, they had some nice deals.

To be honest I was a bit worried because of the recent bad review, and I was going to order two items worth 130 euro's (The Elder Scrolls Online Figur „Daedric Prince“ and Fallout Statue "Mini Cannibal" Black & White).

But everything went as smooth as five years ago when i orderd the Metro Exodus Spartan Edition. Good communications via mail, quick shipment, perfectly packed. I would order again without a doubt.

I´m so disappointed with this company, I wrote them I think now already 5 times without any answer about my order...
Their number is still switched off.I paid 200 eur for Collector´s edition Stalker 2 in the end of October, they are scamers, nothing more already anything...

12.11.2024 Jsem odeslal objednávku na 2 hry S.T.A.L.K.E.R. 2 výši 380eur. Objednávku jsem uhradil online. U hry bylo napsáno skladem. Na email mi přišlo potvrzení objednávky. Nyní je 3.1.2025 A dosud žádné informace o objednávce, v průběhu 8 týdnů jsem poslal 3x email s dotazem na objednávku a všechny jsou bez odpovědi. Dnes jsem napsal email na zrušení objednávky. Nespolehlivá firma ! Pozor !