Gapfil Reviews 

Never received the watch or a reimbursement.
No one to Contact and it seems like this company is just a big scam.
Stay away!!!

I ordered a $300 watch and it was never received. Every reply from Gapfil was a fraudulent tracking link and a promise to “contact the carrier.” Gapfil is a dishonest and fraudulent company.

THEY WILL STEAL YOUR MONEY!

I ordered a $350.00 item and never received it. Each time I contacted Gapfil, I received an AI generated message stating the parcel was “in customs” even though the attached tracking data showed a release over two weeks prior. This company is a scam.....

WARNING, YOU WILL BE HURT BY THIS SELLER! WARNING!!! This is Fraud!

Sent completely different item and then promised a 100% refund but only to delay a Paypal case so I would lose it. I am now in a fight with them using the CC company to get the money back.

Take a look at reviews, when they get a bad one, they flood the system with fake good reviews, all on the same day. This is unlikely and it is sad that Trustpilot can not seem to stop the abuse.
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RESPONSE TO THEIR REPLY: Of course they did NOT refund. I lost the Paypal case due to their scam delay email tactic. It is amazing they continue to post fake reviews despite this. Okay so here is how they did it. In the end it was so simple, they emailed with the dispute clock having 48 hours to go saying the refund was done and would post within 72 hours. Yeah, I fell for it and no refund came. Paypal did not care that I had an email saying they refunded. I sadly had to dispute with my credit card. I spent so much time on this, on the phone, and writing letters that it so wasn't worth it. I however would not let them cheat me, or defraud me! These are really really bad people.

The good news is that in the end I won the case. I emailed them asking again for a return label as I should and... no reply.

Fake tracking. Slowest service. Very disappointed. Do not recommend.

I ordered a TAG HEUER Carrera Chronograph 44mm Men's Watch on February 6th but never received an order confirmation. Instead, I received a shipping notification stating that my order was on its way.

A week later, I requested details and received the following message on February 11th:

Dear valued customer,

First of all, we would like to thank you for choosing our website for your purchase. We also appreciate your patience and apologize for any inconvenience.

However, we would like to inform you that you can view the shipping status of your order here:
(link provided by Gapfil)

As you can see, it is on its way to you, and you will receive it soon.

We appreciate your understanding and hope you will be pleased with our services.

Thank you.

Since then, I have not received any updates, and the tracking number suggests that my order has not yet been handed off to UPS. Multiple emails requesting additional information have been ignored. To make matters worse, I recently received an email asking if I was happy with my order—despite never having received it.

This company does not provide contact information and gives you the digital runaround with carefully crafted emails designed to make you believe your order is on its way.

This is a total scam—beware!

This is a REAL REVIEW AS MOST SHOWN ARE NOT REAL!!! Note that when they get a negative they flood review site with fake reviews :( This is so obvious due to the review timing.

I bought due to the images showing a high end replica. I received a sub $100 watch that I spend 329 plus on.

I say run from them as soon as far they are no help. I’m now going to dispute with pp and then the cc if needed!

Absolute scam of the company! Similar to everyone, I received a fake tracking number that couldn’t be found anywhere else on the net. Received constant run around from their email account! I disputed the transaction as fraud with my bank and they’ve credited my account. DO NOT BUY FROM GAPFILL. Total Scam!!!!

If you do not have a problem with Gapfil, you are in luck. But if you do, good luck. You can only deal with them via email. They do not provide a phone number for customer service. In addition, Gapfil does not even tell you where they are located. I now suspect China. I have an issue with a watch I received. I have emailed they many times, all to no avail. They simply doo not reply.

I always a little hesitant about buying products from overseas, especially when it is a product that is being offered at an exceptionally fair price.
Gapfil have an amazing selection of fine watches, and I am highly thrilled with my purchase.
They kept in constant communication with me due to the external issue of delays because of the tariff problem. When the product arrived, I was blown away by the quality of the packaging, boxing, instructions and first class quality of the watch.
They have a customer for life - thank you!

Tudor pelagos. Terrible communication and shipping. Received the incorrect item and no resolution or even a response from Gapfil.

⚠️⚠️⚠️⚠️FAKE and SCAM⚠️⚠️⚠️⚠️ 25days ago and still nothing. Location of the seller is random residential who doesn't even know someone using their address to represent fake business.

Gapfil.com is a SCAM please do not order from them …they give you fake tracking numbers that shows the item is in transit but really it’s fake and can’t look the tracking number up any where else…..I contacted my bank to report fraud and I hope you guys do the same thanks 💯 then they reply after saying hey sorry we couldn’t find your order number

Truly a horrible experience. Made my Watch order and months go by with absolutely no response from Gapfil. Months later no watch, no refund and only one response after reply to their email asking they hope I had good experience shopping with them tho still have no product or refund

Watch out people from this fraudulent business they keep doing fake reviews. They also said that I’ve never made a purchase. I can show anyone proof that I did make a purchase. They never sent a tracking number. And ignored my emails kept giving me the runaround. I went through my credit card and got my money back and reported them as fraudulent.

I fell victim to this shady website and I’m beyond frustrated! They took my money and gave me a fake tracking number, then proceeded to give me the runaround. I kept waiting and waiting, but the “tracking number” was just a clever ploy to keep me from realizing they never actually shipped the merchandise!

What’s worse, when I went back to look at reviews (which I should have done before), I noticed that all their positive reviews were updated on the exact same day! Talk about a red flag. I wish I had noticed that before making my purchase! They probably created fake reviews to lure in people like me.

Here’s the laughable email they sent me:

"Dear valued customer,
We sincerely apologize for any inconvenience.
We have checked your order and it has been shipped.
Don't worry about the tracking number not being updated yet. It is on the way to you and you will receive it soon.
Again, we are sorry for this inconvenience and thanks for being patient while we sort this out.
Hope you have a nice day!"

How can you not worry about tracking info not updating? What’s the point of having tracking at all if it’s useless? These crooks are just trying to buy time and hope you give up.

BEWARE, don’t waste your money! This is a scam. Avoid this site at all costs. They have no intention of delivering anything, and they’ll just string you along until you realize you're out of both cash and options.

Beware! All great reviews written at same time. This is a total scam. Go to DHGate if you want watch dupes that will actually arrive. Takes a while but you do actually get it!
Follow up. My wife ordered a watch. It was on her name. This is still the biggest scam. Notice the reply to me. No offer to make things right. Only an accusation that I've never ordered. Not true!!

I have ordered watches from here and yes, shipping takes time but I have received everything in excellent condition and exactly what was ordered. I am happy thus far with everything and will not hesitate to order from them again! Thank you, Gapfil!

1st red flag: you pay through PayPal.

2nd red flag: they take too long to deliver.

3rd red flag: sits in a warehouse for the 10 days before delivery, after taking 2 1/2 weeks to get there.

Receive Rolex (Fugazi), second hand was working, went to set the time for east coast time, and it stopped working.

I was gracious and not angry with them, and I asked for it to be repaired or exchanged. No problem, right?

No... they asked if a video tape was taken when I opened the box to see what I did with the watch.

I wrote them that I set the time for eastern standard time, and they never answered back.

They delay the delivery until the payment posts and they collect. They are a scam.

The watch turned out to be nothing more than an expensive bracelet.

I hope you get a good watch and don't have to go through this. Buyer Beware. Stay away from them.

Have 2 orders active with Gapfil. Neither have been delivered and the tracking numbers provided do not work. They are not responsive to inquiries about order status. I would encourage others to not to order from this sketchy supplier.