Gardening Direct Reviews 

24.813
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The Agastache when received were not only rather small for the discounted price (let alone the original price) they were so severely heat damaged that they will probably not survive. The positive side... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuin

Geschreven door het bedrijf

Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

25K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(24.813)

3.074 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Well cared for plants

Easy to use website. Good quality plants. Prompt delivery.

11 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that you found our website easy to use, and that you were happy with the quality of our plants and the promptness of your delivery! We appreciate your positive feedback.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

All went smoothly many thanks

All went smoothly many thanks

11 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We are delighted to hear that everything went smoothly with your experience. Thank you for taking the time to share your positive feedback; we truly appreciate it.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Received ok

18 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Good products and good communication…


Good products and good communication regarding delivery.

11 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear you're happy with our products and the communication regarding your delivery. We appreciate your positive feedback!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Plants are beautiful

Plants are beautiful. Arrive safely and we'll packaged. Always a reasonable price.

25 mei 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased your beautiful plants arrived safely and were well-packaged, and that you found our prices reasonable. Thank you for your wonderful feedback!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

It was good

It was good

Healthy plant

18 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so happy to hear that you received a healthy plant and that you had a good experience with us. We appreciate your positive feedback!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

First class transaction

First class transaction, plants arrived quickly and in good condition

17 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased your plants arrived quickly and in good condition. We appreciate your positive feedback on your first-class transaction!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Very healthy looking plants

Very healthy looking plants, great prices and a swift delivery turnaround from ordering.

17 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your plants arrived looking healthy and that you were happy with both the prices and the quick delivery. Thank you for your positive feedback!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 1 van de 5 sterren

Disappointed

First tree ordered in good time for Father’s Day, arrived 10 days late and dead! Second one, also 10 days late and dead! Customer service staff, less than helpful. Unanswered emails… eventually refunded!

10 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We are truly sorry to hear about the significant delays and the condition of the trees you received. We also regret that your experience with our customer service was unhelpful and that your emails went unanswered. We are reviewing our processes to improve.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Wonderful healthy plants

Wonderful healthy plants. Delivered with care and well packaged.
I will order from this site again.

10 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased your healthy plants were delivered with care and well packaged. Thank you for your feedback; we look forward to serving you again!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 2 van de 5 sterren

Very poor quality

We ordered a 50th Wedding anniversary rose to give as a present, but the one that came had no buds, a few dead leaves and very little new growth. We were embarrassed when we gave it to our friends. Very poor quality.

17 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We are truly sorry to hear about the condition of the rose you received for such a special occasion. We understand your disappointment and embarrassment, and we sincerely regret that the quality did not meet your expectations or our standards. We are reviewing our quality control processes to prevent this from happening again.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent services

Excellent services, all the plants were well packed in the boxes and none were damaged.

10 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased to hear that your plants arrived well-packed and undamaged. Thank you for your excellent feedback!

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 4 van de 5 sterren

I took the special offer

I took the special offer, acceptable value for money, but the garden ready plants were well ready. With a little tender care they are starting to recover with about75% as some of the stems had broken in transport. Overall ok

17 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're glad to hear that with some care, your plants are starting to recover. We're sorry to learn that some stems were broken during transit and that the plants were more mature than expected. We are always working to improve the condition of our plants upon arrival.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

good firm to buy from

good quality plants quick delivery will buy again

17 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so glad you're happy with the plant quality and quick delivery! We appreciate your kind words and look forward to your next purchase.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent customer sevice

My order wasn't in the condition that I was expecting as I have always had excellent plants and plugs I emailed to advise you of my problem and was immediately sent a replacement so was very pleased with service and have no problem buying your products again

9 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're sorry to hear your initial order wasn't in the condition you expected, but we're delighted that our prompt replacement service met your satisfaction. We appreciate your continued trust in our products.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 1 van de 5 sterren

When my pkants arrived they were all…

When my pkants arrived they were all bashed about plus most of the leaves were loose in the box.. the box was sturdy.. but the plants were rattling around and got very damaged.. i was very upset when i paid good money and to me they were in very poor condition.. im so sorry to have to moan

16 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We are truly sorry to hear that your plants arrived in such a damaged condition, especially after you paid good money for them. We understand your upset and are reviewing our packaging procedures to prevent plants from shifting and getting damaged during transit.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Very good service

Excellent plants in good condition.

16 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're so pleased you received excellent plants in good condition! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 5 van de 5 sterren

Plants

Good plant's well packed

16 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We're glad your plants were good and well-packed. We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Beoordeeld met 3 van de 5 sterren

Quite expensive for the size of plants…

Quite expensive for the size of plants delivered. Some could have been in a better condition.

16 juni 2026
Logo Gardening Direct

Antwoord van Gardening Direct

Hello,

We appreciate your feedback regarding the plant sizes and condition. We are always working to improve our offerings.

Kind regards,

Gardening Direct Customer Service

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer