I don’t usually write reviews, but this one matters. I was involved in a serious motorcycle accident when my tire blew at speed and I was thrown onto the road. It was violent and lif... Toon meer
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Their advertising is VERY unclear. Their main page website show the helmet I got withOUT any embleming on it whatsoever. I got the helmet just to find their ugly emblem on front & back of helmet. Ad... Toon meer
I contacted the company which has no live CS agents for phone calls and via email, followed the instructions that were provided multiple times and sent multiple photos. The company will not replace th... Toon meer
The K4 carbon fiber look is nice. Good fitment. Came with the blue tooth speakers already installed in the helmet, as well as the mic for calls or comm with other riders. Super smooth and quiet in th... Toon meer
3,1
Gemiddeld
44 reviews
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I purchased the R3 Modular Helmet with…
I purchased the R3 Modular Helmet with Bluetooth. I was surprised to find it was being shipped from China. The tracking info was accurate and shipping was transferred to USPS once in the US. I received the helmet in about 2.5 weeks. The helmet is fantastic. STYLE, FIT, and quality are compatible to helmets twice or three times the price. Due to direct from China I think. I highly recomend this Helmet. Oh, the helmet has no mic.
23 augustus 2024
Review zonder uitnodiging
This company is Unsafe.
They claim to sell equipment fit for motorcyclists, but do not actually sell motorcycle equipment.
This company is a fraud.
If you wear this helmet, you will likely suffer a much worse head injury vs simply purchasing a helmet from a trusted, reliable manufacturer of equipment for motorcycling on public roads.
This equipment is not safe for use for human beings who wish to protect their heads from injury while on any type of motorized vehicle.
On top of that, I told them this was hot garbage and didn't even charge when I plugged it in. and then they had the nerve to waste my time instead of simply initiating a refund.
I'll happily mail their hot garbage back to them, at my own expense -- otherwise it will go in the dump, as this is not safe to gift to anyone.
The helmet ..supposedly.. had speakers built in. But those are junk too.
Overall, 0/10. You are putting your life at risk by doing business with this company.
I gave them an opportunity to stop wasting my time, and they did not take me up on this offer.
26 juli 2024
Review zonder uitnodiging
Antwoord van Gear Rider
Thank you for bringing this to our attention. We're genuinely sorry to hear about your experience and take these concerns very seriously. Our top priority is the safety and satisfaction of our customers, and we deeply regret that our product did not meet your expectations.
Regarding the safety of our equipment, we assure you that all our products go through rigorous testing and meet the required safety standards. However, if you believe the helmet you received is faulty or unsafe, we want to address this immediately. We encourage you to contact our customer service team so that we can investigate the matter thoroughly and ensure no other customers are affected.
We apologize for any inconvenience caused during your refund process. Your time is valuable, and we strive to resolve issues quickly and effectively. We would like to offer you a full refund and cover the return shipping costs. Please reach out to us directly so we can arrange this for you.
Customer feedback is vital in helping us improve, and we would like to make this right. We hope you give us another chance to provide you with the level of service and quality that our customers expect.
Thank you for your understanding.
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