I was a little nervous ordering from Generous Ape, as the website uses an odd & inconsistent range of product images (mainly harvested from brands sold on the platform). I needn’t have worried; I rece... Toon meer
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Lees wat reviewers zeggen
First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Com... Toon meer
I ordered the Christmas crackers because I wanted to buy crackers that weren’t full of bits of useless and polluting plastic. Obviously, we haven’t used them yet, but they arrived packed in just car... Toon meer
Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier. Lauren was quick to contact the vendor and to coordinate a replace... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop from over 200 independent, sustainable and ethical brands at Generous APE - The Sustainable Marketplace. Our mission is to create a platform that inspires people to adopt a new ethical way of living and shopping. We firmly believe that sustainable and conscious retail is the way forward, which is why we work with specially selected sustainable brands that share our views of a brighter future for the fashion industry.
Contactgegevens
Charles Cottages High Street, Childrey, Wantage, OX12 9UD, Wantage, Verenigd Koninkrijk
- 0800 2465440
- info@generousape.com
- generousape.com
4,8
Uitstekend
193 reviews
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Generous APE
Hello, thank you for such a great review, everyone here at Generous is super grateful. We hope to see you shop again soon.
Antwoord van Generous APE
Hi Suzanns, thanks so much for your great review! It's means the world to us that your order arrived quickly and that our customer service was great too. - Thanks again!
Fantastic customer service
Fantastic customer service - the best I have known in a very long time. This company shows a genuine care and concern both for the planet and their customers. My order was delayed as a result of the third party it was coming from, but the whole team at Generous APE responded as promptly as possible from the start to help sort out a situation which wasn’t even their fault. I was very impressed.
23 augustus 2023
Review zonder uitnodiging
Antwoord van Generous APE
Hi Katya, thanks for your great review. We are glad your problem was resolved and you were happy with our customer service. We hope to see you shop again soon.
Speedy delivery
Speedy delivery. I would definitely recommend.
I shall buy again from Generous Ape
29 juli 2023
Review zonder uitnodiging
Antwoord van Generous APE
Hi Anne! Thanks so much, we look forward to your next order :)
Great customer service via the…
Great customer service via the messaging...couldn't get the discount code to work but ordered anyway and it transferred to next order. Item arrived really quickly and i love it!
22 juni 2023
Great ethical and environmental values.
Great ethical and environmental values.
Fast delivery and good communication.
Very happy with the price I paid for my amazing bag and will definitely use this site again!
17 mei 2023
Antwoord van Generous APE
Thank you John, these reviews mean the world to us
Beautiful bag
Beautiful bag
Exactly as advertised on this site
Carriage was quicker than expected too
I’m over the moon
1 april 2023
Completely wrong item received!
First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Company reached out to me today and now v confident they will resolve this issue -
5 april 2023
It wasn't a great deal of money
It wasn't a great deal of money, but I never received the refund ...
To be fair - the first order I made from this site was spot on - all fine, but the second was partially fulfilled and and in my view still outstanding - see above - was ready to order from them again - I don't think so ...
20 februari 2023
A Great company thank you
2 maart 2023
Exactly what I wanted when I needed it!
Exactly what I wanted, delivered very promptly and efficiently.
25 februari 2023
Antwoord van Generous APE
Thank you Janey :)
It was really amazing service
It was really amazing service - and I am thrilled with my pumps too.
12 januari 2023
Antwoord van Generous APE
Thank you Catherine, we're glad you love your pumps! We will let KOMODO know :)
Antwoord van Generous APE
Thank you Denise, we are happy your happy :)
Not really your fault but from the…
Not really your fault but from the picture in the advert I couldn’t tell if it was for men or women. The size said 42 and that is my waist size which is how I determined the gender. Unfortunately I was wrong and the trousers are far too small for me. I need to return them.
11 januari 2023
Antwoord van Generous APE
We are sorry your trousers were not quite right for you :( Brava Fabric's sizing is different to standard UK clothing which we have tried to make clear on our sizing guides. We are sorry this did not help with your order and will review our guides. Our customer service team will endeavour to resolve this for you.
Great product
Great product, well made from recycled wool, soft and stylish and lighting fast delivery!
2 januari 2023
Antwoord van Generous APE
Thank you Duncan. Brava Fabrics have some lovely items produced under fair working conditions in Spain and Portugal and using recycled materials. Thank you for your purchase!
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