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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Rug was much thinner than expected and took forever to be shipped and to arrive. Waiting for remodel to be completed. I bought a thick pad to hopefully make it look more like the picture.

Beoordeeld met 5 van de 5 sterren

Very easy to use customer service. My rug arrived quickly and in perfect condition. I'm excited about how well a pet friendly, washable rug holds up. It is backed with excellent non stick material and... Toon meer

Beoordeeld met 4 van de 5 sterren

Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!

Beoordeeld met 5 van de 5 sterren

This rug truly checks all the boxes! The colors are vibrant and beautiful, adding a perfect pop to any room. Its cozy design makes it a pleasure to walk on, and it’s incredibly practical with its wash... Toon meer

Bedrijfsgegevens

  1. Tapijtwinkel

Geschreven door het bedrijf

GENIMO was born when art met everyday life. At an exhibition, our founder saw people hesitate to step on a textile masterpiece—and asked: Why can’t beauty be lived in? Today, we craft rugs where artistry meets resilience, because true elegance isn’t fragile—it’s made for life. Today, we stay true to that vision, refining every rug for enduring beauty and resilience. Because true elegance shouldn’t demand caution—it should invite comfort.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Love this!!!

Great price for this super soft and beautiful rug. It is perfect in my dining room. Also very fast delivery.

24 april 2026
Beoordeeld met 5 van de 5 sterren

Very easy to use customer service

Very easy to use customer service. My rug arrived quickly and in perfect condition. I'm excited about how well a pet friendly, washable rug holds up. It is backed with excellent non stick material and doesnt move once laid flat. The creases came out quickly despite being folded. I got the 6x9 and it was true to size

3 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful quality made rug

I was given a rug to test, so far so good. The colors are soft and beautiful. Rug isn't thick or plush but very comfortable and feels good to walk on. It doesn't slip or move. it comes folded up, so it did take a few days to lay completely flat. No odor or weird smells to it, which is a huge plus. We haven't had any messes or spills yet, but I'm sure we will soon as we are a large family with pets.

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great rug! Would recommend!

I received this rug about a week ago. I was pleasantly surprised at the weight of it. It is very durable and sturdy. It is a 6x9’ with a beautiful design. It fit perfectly in my living room. Along with being slip resistant, it is actually pretty waterproof. My dog had an accident, and it just pooled on the rug until I cleaned it up. It did not soak through, which was surprising. Overall, this is a great rug and would buy again.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Durable rug

The rug arrived quickly in an easy to open package. The rug is lightweight but also good quality. I appreciate that its durable for my kids and dogs. I would definitely recommend.

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This rug comes folded up and is…

I recieved a 6'x9' rug. This rug comes folded up and is lightweight so its very easy to put down with one person doing it. There is some creases from being folded but they come out within a few days or you can iron them out with a towel between the rug and iron. There is no weird smell to the rug so that was a huge plus. You can also track your shipping straight to your door. Customer service is also amazing and so helpful. I received my rug within a few days after it was shipped. The rug is so soft but not plush so it looks like it will be easy to clean. I haven't had any messes yet so I can't review on that part just yet. My household is a family of 5 and with pets so I'm sure I'll have a mess to clean up very soon. When I do I'll update on my review. Overall I'm very pleased with my rug and would definitely get more rugs from this company!

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

6x9 Rug

I received my 6x9 rug a few days ago, and I’m really impressed so far. I initially expected a heavy, rolled rug, but it arrived folded in compact packaging. It was lightweight and easy for me to unpack and lay out on my own, which I appreciated.

There were some creases at first from being folded, but they flattened out nicely after a few days of laying flat. The colors are vibrant, and I absolutely love the pattern—it looks even better in person.

I haven’t had any spills or pet accidents yet, but I did notice that dog hair sweeps up easily, which is a big plus. I also love the convenience of being able to spot clean or toss it in the washing machine when needed.

Overall, I’m very happy with this purchase and will definitely be trying more rugs from this brand!

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great Rug for Pets

I was given a 6x9 rug to test. It fits my space perfectly. I have 3 cats and a long-haired dog and was able to clean their fur easily. The rug is soft but not plush. I love the non-slip features. It comes folded, so it takes a while for yhe creases to be removed.

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am loving my wash free rug!

I am loving my wash free living room carpet! It’s a beautiful design and wrinkle-free! It came in an easy to unfold packaging. I’m loving how it’s mess free and easy to clean as I have a young child and pets so that’s very important to me.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! The rug arrived very fast and was easy to set up. I really like that it doesn’t have that strong chemical smell like many other rugs. It’s lightweight but still looks nice and feels good in the space. Definitely happy with my purchase!

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality and service

I am really enjoying my new rug. It arrived quickly and their customer service is top notch. It fits perfectly in my space and I’m very pleased with the quality. I would recommend and look forward to ordering more rugs in the future.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The rugs came quickly and they are…

The rugs came quickly and they are lovely. I had ordered a rug previous to the ones I received, and realized I had mis-measured. Genimo was wonderful in quickly allowing me to cancel that order. I will definitely use this company again.

25 februari 2026
Beoordeeld met 1 van de 5 sterren

Disappointed …

I waited a few weeks and the wrong rug was shipped to me. Quality is not good either so I won’t keep it.

5 januari 2026
Logo Genimorugs

Antwoord van Genimorugs

Hi dear,

Thank you for sharing your feedback. We’re sorry to hear that this was your experience.

Shipping the wrong item is not what we aim for, and we take this seriously. Our team has already reached out to request photos of the received rug so we can verify the issue and resolve it properly. Once confirmed, we will ensure an appropriate solution is provided.

Regarding quality, we understand that expectations can differ, and we always encourage customers to contact us directly at genimorugs@service.com, so we can review concerns and offer support or alternatives.

We value every customer’s experience and appreciate the opportunity to make things right.

Best,
GENIMO Service Team

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