Genix Healthcare Reviews 

2.160
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Myself and my husband visited the dental surgery yesterday for both our six monthly check-ups. Saw Mr Hassan and his assistant nurse (sorry, unable to recall her name). Very professional service by... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The staff are always very welcoming and friendly. The Dentist is always pleasant and informative and the nurse smiling and welcoming. We didn't have to wait very long for the dentist to see my husband... Toon meer

Beoordeeld met 5 van de 5 sterren

5 star service! Visited Genix in Marske recently with toothache. I saw Naz (a locum dentist) who was brilliant - knew exactly what she was doing and spent time explaining my treatment plan in detail... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ive been with this practice for over 15yrs, always helpfull, makes you feel at ease, above all its about the patient, if you are unable to afford expensive treatment, they help you look st the best op... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tandartspraktijk

Geschreven door het bedrijf

At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(2.160)

966 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Excellent Service

Staff are very polite efficient and considerate. Imran is and excellent proffessional and considerate dentist.

I do not think the outsourcing of the call centre to India is a benefit, as it is always preferable to deal with local staff whom you can build a rapport with.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your honest feedback regarding your recent experience with us at Genix Healthcare.

We are delighted to hear that you found our team to be polite, efficient, and considerate, and that Imran provided you with professional and compassionate care.

We also appreciate you taking the time to share your thoughts regarding our call handling service. We value all patient feedback and understand your preference for speaking with local staff.

Thank you again for your feedback. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely first class service

Absolutely first class service. Staff polite and really helpful

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We are delighted to hear that you received first-class service and found our team to be polite and helpful. Providing excellent care and a welcoming experience for all our patients is always our priority, and it’s wonderful to know this was reflected in your visit.

Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Quick reaponse and fantastic servic3

18 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.

We are delighted to hear that you received a quick response and fantastic service from our team. Providing prompt, high-quality care and ensuring our patients have a positive experience is always our priority.

Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always. Imran and Beth were great and looked after me. Our whole family is attending this practice and would not change it.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.

We are delighted to hear that you continue to receive great service from our team. It’s wonderful to know that Imran and Beth looked after you so well and made your visit a positive experience. We’re especially pleased to hear that your whole family chooses to attend the practice, as your continued trust and loyalty mean a great deal to us.

Thank you for taking the time to share your kind words with us. We truly appreciate your support and look forward to welcoming you and your family back in the future.

Beoordeeld met 5 van de 5 sterren

Gentle and caring

Appointment was on time.
I always ask for the same dentist as I trust that she will be gentle and caring.
As usual she was great with me!

17 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We are delighted to hear that your appointment ran on time and that you continue to have such confidence in your dentist. It’s wonderful to know that her gentle and caring approach helps you feel comfortable and reassured during your visits. Building lasting relationships with our patients is incredibly important to us, and we’re so pleased that you continue to receive the high standard of care you expect.

Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

A BIG a thank you to Dr Syed and his…

A BIG a thank you to Dr Syed and his nurse once again and excellent service. They really are the best from the reception team to all the clinical teams. Excellent 100/10 Stars. Once again thank you Dr Syed.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.

We are delighted to hear such kind words about Dr Syed, his dental nurse, and the rest of the practice team. It’s wonderful to know that you consistently receive excellent care from everyone, from our reception team through to our clinical staff.

Thank you for taking the time to leave such a lovely review. We truly appreciate your continued support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Really pleased with my outcome

Really pleased with my outcome , phoned dentists as I was unsure of my treatment plan and they phoned me back even arranged another plan for me and got me in the next day, great outcome, receptionist are really great also dental nurses and dentist , a big thank you 😊

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent experience with Genix Healthcare.

We are delighted to hear that you were so pleased with the outcome of your treatment. It’s great to know that the team took the time to discuss your treatment plan, promptly returned your call, and arranged to see you the following day. We’re also pleased to hear your kind comments about our reception team, dental nurses, and dentist, who all work hard to provide the best possible care for our patients.

Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

I had to use Genix dentist recently…

I had to use Genix dentist recently with a tooth that had broken away and was causing considerable pain. After diagnosing an infection and taking antibiotics, the tooth was removed on Thursday 16th July. I am very nervous at a dentists and was expecting to hate it from start to finish.
The dentist was so good that I didn’t even then feel the tooth come out and even the injections into the surrounding gums were nothing like the pain I usually experience. I am one of the millions that work full time and get very little help from anybody, so can’t afford dentists ever and my teeth show that. Other dentists have been very judgemental and look down their noses at you. But the Genix staff were all lovely and welcoming and non judgmental. The practice is air conditioned and kept to a high standard which was also appealing. I will definitely be returning and highly recommend.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for taking the time to share such a detailed review of your recent experience with Genix Healthcare.

We are delighted to hear that our team was able to help you promptly and that your treatment was far more comfortable than you had expected. We understand that visiting the dentist can be an anxious experience, so it’s especially rewarding to know that your dentist helped put you at ease and carried out your treatment so gently.

It’s also wonderful to hear that you felt welcomed and supported by the whole team. We strive to provide a caring, respectful, and non-judgemental environment for every patient, and we’re so pleased this was reflected in your experience.

Thank you once again for your kind recommendation and for placing your trust in us. We truly appreciate your feedback and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

My Regular M.O.T

Another excellent visit to Genix , reception friendly efficient followed by a promt appointment with the ever smiling Emma which always puts one at ease , checked cleaned and passed fit to go , what a pleasure , five stars all round 😀

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.

We are delighted to hear that you had another excellent experience with us. It’s great to know that our reception team provided a friendly and efficient welcome and that Emma’s warm and reassuring approach helped put you at ease. We’re pleased that your appointment ran promptly and that you were happy with the care you received throughout your visit.

Thank you for taking the time to share your kind words with us. We truly appreciate your continued support and look forward to welcoming you back again in the future.

Beoordeeld met 5 van de 5 sterren

Extraction .Thank you lovely treatment.

Thank you lovely treatment.
So pleasant. Just makes life easier.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.

We are delighted to hear that you had such a pleasant experience and were happy with the treatment you received. It’s wonderful to know that our team helped make your visit that little bit easier, as providing caring and supportive treatment is always our priority.

Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

I had a filling at genix in marske from…

I had a filling at genix in marske from Annie. She’s so lovely and I can say it was almost pleasurable. I had a fear of dentists but no more.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.

We are so pleased to hear that Annie made such a positive impression during your appointment. It’s especially rewarding to know that her caring and gentle approach helped overcome your fear of visiting the dentist and made your treatment such a comfortable experience. Helping nervous patients feel relaxed and confident is something our teams always strive for.

Thank you for taking the time to share your kind words with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 1 van de 5 sterren

Very disappointed had dentures made

Very disappointed had dentures made. They were way to big to point I couldn’t close my mouth. I was then told well that what nhs denture are took another mould then told if these aren’t good enough then there nothing we can do. I’m sorry but I’m really not walking around with my mouth open and teeth hanging out.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your honest feedback regarding your recent experience with us at Genix Healthcare.

We are very sorry to hear that you are unhappy with your dentures and that your experience has left you feeling disappointed. We understand how frustrating this must be, particularly if you feel your concerns were not fully addressed or your expectations were not met.

We always aim to provide our patients with appliances that fit comfortably and to ensure that any concerns are discussed with care and professionalism. We are sorry that this was not your experience on this occasion.

If you would like to discuss your concerns further, contact details for all our practices can be found here: https://genixhealthcare.com/clinics/. If you remain dissatisfied after speaking with the practice manager, you may also contact our Head Office at: contact@genixhealthcare.com.

Beoordeeld met 5 van de 5 sterren

Great clinic

Great clinic. Our kids have been with them forver, highly recommended!

10 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your kind feedback about your experience with Genix Healthcare.

We are delighted to hear that your family has been with us for so many years and that you continue to have such a positive experience. It’s wonderful to know that you would highly recommend our practice, and we’re grateful for the trust you have placed in us to care for your children.

Thank you for taking the time to share your feedback with us. We truly appreciate your continued support and look forward to welcoming you and your family back in the future.

Beoordeeld met 5 van de 5 sterren

Toothache

Had bad toothache asked if I could make an appointment receptionist said could you come back in 20min so I did & then it was out, so very grateful for the service it was was worth more than 5 stars
Thanks again to all the staff 🙏🏼

14 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.

We are delighted to hear that our team was able to see you so quickly when you were suffering with toothache. It’s wonderful to know that you received prompt treatment and that our staff were able to help relieve your pain. Your kind words and appreciation mean a great deal to the whole team.

Thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

Today was my last appointment with…

Today was my last appointment with Abdul after s few months. To say i left with a smile on my face is an understatement. Abdul did an amazing job fitting me with a new front tooth. I am made up.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent treatment with Genix Healthcare.

We are delighted to hear how pleased you are with the outcome of your treatment and that Abdul helped you leave with such a big smile. It’s fantastic to know that you are so happy with your new front tooth and the care you received throughout your appointments. We will be sure to share your kind words with Abdul, who will be thrilled to hear how much his work has meant to you.

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and wish you every happiness with your new smile.

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff. nothing is too much trouble.Those in charge should be proud of them all.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.

We are delighted to hear that you found our team so helpful and friendly, and that nothing was too much trouble. Providing a welcoming, supportive experience for every patient is always our priority, so it’s wonderful to know our staff made such a positive impression. We will be sure to share your kind words with the team.

Thank you for taking the time to leave your review. We truly appreciate your support and look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

A warm welcome from the Cirencester team!

There's always a warm welcome from Genix, Cirencester. Satyapal's and Vidya's expertise is very good, and they're adept at making patients feel at ease. The consulting rooms are immaculate. Their NHS charges are very reasonable too. 10/10, Genix!

13 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your wonderful feedback about your experience with Genix Healthcare.

We are delighted to hear that you always receive such a warm welcome from our Cirencester team. It’s lovely to know that Satyapal and Vidya have helped you feel comfortable and reassured through their expertise and approach to patient care.

We’re also pleased that you have been impressed with the cleanliness of our consulting rooms and the service provided.

Thank you for taking the time to share your kind words and for your generous rating. We truly appreciate your support and look forward to welcoming you back to Genix Healthcare in the future.

Beoordeeld met 5 van de 5 sterren

Professional and relaxed. …

It was my first work done at Genix and I needed two fillings and a deep clean, and it went really well. The staff are great and so relaxed. The dentist was great reassuring me and telling me what he was going to do before the different procedures I had. I had a couple of jabs of anaesthetic for the fillings which helped a great deal as one was quite a deep filling and both were in difficult places. Professional and patient is the best way to describe my experience, and it took just under an hour. I would certainly recommend Genix to anyone looking for a new dentist.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for taking the time to share such detailed feedback about your recent experience with Genix Healthcare.

We are delighted to hear that your first treatment with us was such a positive one. It’s wonderful to know that our team helped you feel relaxed and reassured throughout your fillings and deep clean, with your dentist taking the time to explain each step and ensure you were comfortable throughout your procedures.

Providing professional, patient-focused care is at the heart of what we do, so we’re pleased that this was reflected in your visit.

Thank you for your recommendation and for placing your trust in us.

Beoordeeld met 1 van de 5 sterren

Wouldn’t even give you 1 star if I…

Wouldn’t even give you 1 star if I could! I pay for my plan monthly with you guys and I was still getting forced to pay £80 for a check up on my tooth!! Absolutely no point in paying for a month subscription and I am going to look around. Your practice manager Sarah at the hull branch was incredibly rude and unhelpful. I asked to move plans and was informed that I would still have to wait 6 months or pay £80 - this is even without any work being done. Rude and unprofessional staff.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your candid feedback regarding your recent experience with us at Genix Healthcare.

We're sorry to hear that you felt frustrated and disappointed with the information provided regarding your membership plan, charges, and the options available to you. Clear communication around fees, plans, and treatment costs is very important to us, and we regret if this was not your experience.

Please feel free to contact your local practice manager to discuss your concerns further. You can find contact details for all our practices here: https://genixhealthcare.com/clinics/. If you remain dissatisfied after speaking with the practice manager, you may email our Head Office at: contact@genixhealthcare.com.

Beoordeeld met 5 van de 5 sterren

I am scared of the dentist

I am scared of the dentist, yet Ahil seems to have a nice calming manner about him.
Clear information given, and helped me in making decisions about my treatment.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We are delighted to hear that Ahil helped you feel calm and reassured during your appointment. We understand that visiting the dentist can be daunting for many patients, so it’s wonderful to know that his calm manner, clear explanations, and support in discussing your treatment options helped you feel more comfortable and confident in making decisions about your care.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and look forward to welcoming you back in the future.

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