Myself and my husband visited the dental surgery yesterday for both our six monthly check-ups. Saw Mr Hassan and his assistant nurse (sorry, unable to recall her name). Very professional service by... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff are always very welcoming and friendly. The Dentist is always pleasant and informative and the nurse smiling and welcoming. We didn't have to wait very long for the dentist to see my husband... Toon meer
Bedrijf heeft geantwoord
Ive been with this practice for over 15yrs, always helpfull, makes you feel at ease, above all its about the patient, if you are unable to afford expensive treatment, they help you look st the best op... Toon meer
Bedrijf heeft geantwoord
5 star service! Visited Genix in Marske recently with toothache. I saw Naz (a locum dentist) who was brilliant - knew exactly what she was doing and spent time explaining my treatment plan in detail... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Contactgegevens
Genix Healthcare Ltd, LS27 7WF, Leeds, Verenigd Koninkrijk
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Professional and relaxed. …
It was my first work done at Genix and I needed two fillings and a deep clean, and it went really well. The staff are great and so relaxed. The dentist was great reassuring me and telling me what he was going to do before the different procedures I had. I had a couple of jabs of anaesthetic for the fillings which helped a great deal as one was quite a deep filling and both were in difficult places. Professional and patient is the best way to describe my experience, and it took just under an hour. I would certainly recommend Genix to anyone looking for a new dentist.
13 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for taking the time to share such detailed feedback about your recent experience with Genix Healthcare.
We are delighted to hear that your first treatment with us was such a positive one. It’s wonderful to know that our team helped you feel relaxed and reassured throughout your fillings and deep clean, with your dentist taking the time to explain each step and ensure you were comfortable throughout your procedures.
Providing professional, patient-focused care is at the heart of what we do, so we’re pleased that this was reflected in your visit.
Thank you for your recommendation and for placing your trust in us.
Wouldn’t even give you 1 star if I…
Wouldn’t even give you 1 star if I could! I pay for my plan monthly with you guys and I was still getting forced to pay £80 for a check up on my tooth!! Absolutely no point in paying for a month subscription and I am going to look around. Your practice manager Sarah at the hull branch was incredibly rude and unhelpful. I asked to move plans and was informed that I would still have to wait 6 months or pay £80 - this is even without any work being done. Rude and unprofessional staff.
13 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your candid feedback regarding your recent experience with us at Genix Healthcare.
We're sorry to hear that you felt frustrated and disappointed with the information provided regarding your membership plan, charges, and the options available to you. Clear communication around fees, plans, and treatment costs is very important to us, and we regret if this was not your experience.
Please feel free to contact your local practice manager to discuss your concerns further. You can find contact details for all our practices here: https://genixhealthcare.com/clinics/. If you remain dissatisfied after speaking with the practice manager, you may email our Head Office at: contact@genixhealthcare.com.
I am scared of the dentist
I am scared of the dentist, yet Ahil seems to have a nice calming manner about him.
Clear information given, and helped me in making decisions about my treatment.
10 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that Ahil helped you feel calm and reassured during your appointment. We understand that visiting the dentist can be daunting for many patients, so it’s wonderful to know that his calm manner, clear explanations, and support in discussing your treatment options helped you feel more comfortable and confident in making decisions about your care.
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and look forward to welcoming you back in the future.
Lovely people
Lovely people , very friendly, no complaints at all. Thank you.
10 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that you found our team friendly and welcoming, and that you had such a positive experience with us. Providing excellent care in a warm and supportive environment is always our priority, so it’s wonderful to know you have no complaints.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
Very pleased with the treatment
Very pleased with the treatment, thank you
9 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you were very pleased with the treatment you received. Providing high-quality care and ensuring our patients have a positive experience is always our priority.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
Great service Mitchell is a great…
Great service Mitchell is a great dentist and makes you feel at ease throughout the process
9 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that you received great service and that Mitchell helped you feel at ease throughout your appointment. Providing professional, reassuring care and ensuring our patients feel comfortable throughout their treatment is always our priority.
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and look forward to welcoming you back in the future.
Riyanna is absolutely brilliant,so…
Riyanna is absolutely brilliant,so pleased I have found her A true professional, caring, makes you welcome and at ease , So so happy seeing her at appointments Thank you for my recent care in my last appointments.Always a pleasure now
7 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visits to Genix Healthcare.
We are delighted to hear such kind words about Riyanna and the care she has provided. It’s wonderful to know that her professionalism, caring nature, and friendly approach have helped you feel so welcome and at ease during your appointments. Providing compassionate, high-quality care is always our priority, and we’re so pleased that your visits have been such a positive experience.
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and look forward to welcoming you back for your future appointments.
After a bad experience with one of the…
After a bad experience with one of the dentists a couple of years ago, and costing me a fortune to put right, I have to say, the new dentist I have seen a couple of times now, is a breath of fresh air.
He is still training, but he is thorough, easy to get along with, and any questions, he is happy to answer them.
8 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your honest feedback regarding your recent experience with us at Genix Healthcare.
We are pleased to hear that your recent visits have been such a positive experience and that your new dentist has made such a good impression. It’s wonderful to know that you have found them thorough, approachable, and happy to take the time to answer your questions, helping you feel comfortable throughout your appointments.
We also appreciate you sharing your previous experience with us. Patient feedback is invaluable in helping us improve the care and service we provide, and we are pleased that your confidence in the practice has been restored.
Thank you for taking the time to leave your review. We truly appreciate your feedback and look forward to welcoming you back in the future.
Absolutely fantastic service
Genix healthcare stoke signed me up as an NHS patient on the same day they extracted a wisdom tooth that was causing me pain. I can't thank them enough for going above and beyond than what I expected. They were all so friendly from reception to the the dentist herself. Absolutely fantastic service and I would recommend them to anybody. 😁👍
8 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your fantastic feedback about your recent experience with Genix Healthcare.
We are delighted to hear that our Stoke team was able to support you and provide the care you needed when you were experiencing pain. It’s wonderful to know that the team made you feel welcomed and looked after, from our reception staff through to your dentist, and that your experience exceeded your expectations.
Providing accessible, compassionate care for our patients is extremely important to us, and we’re so pleased we could help you when you needed it most.
Thank you for your recommendation and for taking the time to share your kind words. We truly appreciate your support and look forward to welcoming you back in the future.
Friendly staff
Friendly staff, good service and not too expensive either! My have a great relationship with my dentist as I see her on a 6 monthly basis.
8 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that you found our team friendly, the service of a high standard, and that you feel you receive good value for your care. It’s especially wonderful to know that you have built such a positive relationship with your dentist over the years. Providing professional care in a welcoming and supportive environment is always our priority, and we’re pleased that this continues to be your experience.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back for your future appointments.
Friendly reception staff
Friendly reception staff. Lovely area to wait in.
Dentist was professional and helpful, very thorough. Happy to have moved dentists across to Genix market weighton.
8 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you have had such a positive experience since moving to Genix Market Weighton. It’s wonderful to know that our reception team made you feel welcomed and that you were pleased with the practice environment. We’re also pleased that your dentist provided professional, thorough, and helpful care during your appointment.
Thank you for choosing Genix Healthcare and for taking the time to share your experience with us.
Brilliant dentist
I have been going to Genix at East End Park for quite a few years now and never had any issues .
The staff from reception to the dental team are totally professional but with a smile and empathy on every one of my visits .
Anita and her dental assistant combine the treatment with friendly conversation to keep you at ease , explaining the treatment to you .
I would highly recommend this Dental clinic to anybody .
8 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your experience with Genix Healthcare.
We are delighted to hear that you have been a patient at our East End Park practice for several years and have consistently received such a positive experience. It’s lovely to know that our reception and clinical teams have made you feel welcomed and supported at every visit.
We will be sure to share your kind words with Anita and her dental assistant, who will be pleased to hear that their friendly approach, clear explanations, and reassuring manner have helped you feel comfortable during your treatment.
Thank you for your recommendation and for taking the time to share your feedback with us. We truly appreciate your continued support and look forward to welcoming you back in the future.
As usual Bob and staff doing excellent…
As usual Bob and staff doing excellent work. I’d like to thank Beth, Fay and Bob for their kindness during my visit on Tuesday (and for fixing my crown). Thanks again for all your good wishes.
7 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you continue to receive such excellent care from Bob and the team. It’s especially lovely to know that Beth, Fay, and Bob made you feel so well looked after during your visit and that your crown was successfully repaired. Providing professional, compassionate care is always our priority, and your kind words will mean a great deal to the whole team.
Thank you for taking the time to share your feedback with us. We truly appreciate your continued support and look forward to welcoming you back in the future.
Very friendly staff
Very friendly staff. Easy to make and get an appointment.
7 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We are delighted to hear that you found our team friendly and that arranging an appointment was quick and straightforward. Providing a welcoming service and making access to dental care as easy as possible for our patients is always our priority.
Thank you for taking the time to share your feedback with us. We truly appreciate your support and look forward to welcoming you back in the future.
At Genix
At Genix, their staff are professional, customer friendly, calm and communicated better with my boys.
Thank you at Genix staff, my boys can't wait to come again
7 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent visit to Genix Healthcare.
We are delighted to hear that you and your boys had such a positive experience with our team. It’s wonderful to know that our staff were professional, friendly, calm, and communicated so well, helping your children feel comfortable during their visit. Creating a welcoming and reassuring environment for all our patients, especially children, is always our priority.
Thank you for taking the time to share your kind words with us. We truly appreciate your feedback and look forward to welcoming you and your boys back in the future.
I was in the Alnwick area on holiday…
I was in the Alnwick area on holiday and found myself in need of some urgent dental care. Genix saw me the next day and sorted my problem. Very friendly and efficient service. Shame there isnt a branch near me.
7 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We are delighted to hear that we were able to assist you while you were visiting the Alnwick area and provide the urgent care you needed. It’s wonderful to know that our team was able to see you quickly and that you received friendly and efficient service throughout your appointment.
Thank you for taking the time to share your experience with us. We truly appreciate your kind words and are pleased we could help when you needed us.
Excellent experience and practice
After completing all my treatment, from tooth extractions, preparation for full set dentures and fitting, each and every appt I had was an excellent experience, a very professional service, excellent customer care throughout.
I don’t know when I will need
visit next now I have a full st of teeth again, I hope they will keep me in as a patient, never know whatever reason I will need to visit again, tried and trusted through, finally I have recommended family, and other acquaintances to the practice.
29 juni 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent experience with Genix Healthcare.
We are delighted to hear that you had such a positive experience throughout your course of treatment, from your tooth extractions through to the preparation and fitting of your dentures. It’s wonderful to know that you felt well looked after at every appointment and that our team provided you with professional care and excellent customer service throughout.
We’re especially pleased to hear that you are happy with your new smile and that you have recommended our practice to your family and friends. Your kind words and continued trust mean a great deal to us.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to welcoming you back whenever you need us in the future.
Staff are great welcoming, friendly and paitent
Staff are great friendly and paitent. Waiting time was short. The dentis gave some interesting information about receeding gum issues, but mine are due to old age. Very dissapointed that the dentisit did not actually do any work on my teeth which, due to the position of bottom front teeth, are difficult to clean and always require a quick descale. Some sort of policy change I expect. Hopefully this will be done on next visit
6 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you very much for your honest feedback regarding your recent experience with us at Genix Healthcare.
We are pleased to hear that you found our team friendly, patient, and welcoming, and that you were seen promptly. It’s also great to know that you found the advice provided about your gum health helpful.
We are, however, sorry to hear that you were disappointed that the treatment you were expecting was not carried out during your appointment. We understand your frustration and appreciate you sharing your comments.
We appreciate you taking the time to leave your feedback and hope your next visit meets your expectations.
You can tell the fake positive reviews…
You can tell the fake positive reviews written by the surgery and the actual real personal reviews. SHOCKING how bad the service has become at Genix! Have showed multiple friends and family the bad work they did on my teeth, as a private patient! Avoid avoid avoid.
2 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you for taking the time to share your feedback.
We're sorry to hear that you were disappointed with your recent experience at Genix Healthcare. We take all patient feedback seriously, and it's concerning to hear that you feel let down by the care you received.
If you would like to discuss your concerns further, we would encourage you to contact your local Practice Manager, who will be happy to look into the matter for you. If, after speaking with the practice, you remain dissatisfied, you can also contact our Head Office by emailing contact@genixhealthcare.com, where a member of the team will be happy to assist you further.
Thank you again for bringing your concerns to our attention.
I have been going to this dentist for…
I have been going to this dentist for many years, so know how the checkup works, last month my appointment was cancelled, then yesterday got a phone call to say it was cancelled yet again, but my son had an appointment straight after,... He was going to cancel but you managed to get me in which was brilliant... However my checkup lasted all of about 10 minutes, the dentist didn't seem to check my teeth properly, not calling out the teeth to the other dentist, as they always do, didn't mention my chipped tooth or the filling, which my usual dentist does as she was asking last time if i needed treatment and was given a fair price, just at the moment I can't afford it,... My other dentist always asks if I would like a mini clean, other dentists have too, which I always have . I wasn't asked this with this dentist, I was told there was a little bit of tartar on my teeth but not offered a mini clean,...??...
My son had his consultation and had a mini clean.... When paying he was charged £27.50....and so was I but I did not receive the mini clean, and was not even asked, I was told maybe you didn't need one when I questioned the payment, but dentist said there was tartar??? I was told it was a new dentist.... This is the only time I have ever been dissatisfied with Genix, I've booked for my 6 month check up, but with my old dentist.... On this occasion and it has only been this occasion I have been dissatisfied... Other than that I really like the practice,
6 juli 2026
Review zonder uitnodiging
Antwoord van Genix Healthcare
Hello, and thank you for taking the time to share your feedback about your recent visit to Genix Healthcare.
We're sorry to hear that your most recent appointment did not meet the high standard of care you have come to expect from us, particularly after many years as a patient. We appreciate how frustrating it must have been to have your appointment rearranged and then leave feeling that your examination was less thorough than previous visits.
We understand your concerns regarding the treatment you received, including the discussion around your chipped tooth, the lack of a scale and polish, and the charge for your appointment.
We're grateful to hear that this has been an isolated experience and that you have otherwise been happy with the care you've received over the years. If you would like to discuss your concerns further, we would encourage you to contact your local Practice Manager, who will be happy to look into this for you.
Thank you again for your honest feedback. We hope to restore your confidence and provide you with the positive experience you've come to expect at your next appointment.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.