Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Toon meer
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I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Toon meer
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Lived nearby for years but have never been into George Browns Chesham before. Went in for a mower earlier in the week, which wasn’t in stock, so was ordered and arrived 2 days later. The machine was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Landbouwproduct groothandel
- Landbouwdienst
- Tuin
- Terreinonderhoudsdienst
- Grasmaaier reparatieservice
- Installatie- en machineverhuur
Geschreven door het bedrijf
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Contactgegevens
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, Verenigd Koninkrijk
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4,4
Uitstekend
238 reviews
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Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van George Browns
Thank you for your kind words - enjoy your new product :)
Disappointing delivery experience.
Disappointing delivery experience.
The parcel was eventually found, but it took me 4 days to locate it, causing unnecessary stress, frustration, and a significant waste of my precious time.
FedEx used a contractor who was clearly not properly trained: no delivery photograph was taken, and the parcel was not signed for by me.
However, this situation would most likely never have happened if the seller had actually passed on the delivery instructions I provided when placing the order. Instructions are there for a reason — to ensure the parcel reaches the customer correctly and that the customer has a satisfactory experience.
I appreciate that the company sends thousands of parcels, but that is not an excuse for failing to communicate a customer’s delivery instructions. Attention to detail and conscientious service matter, especially when problems arise.
Unfortunately, this experience has not given me confidence in ordering from this seller again.
28 juli 2026
Review zonder uitnodiging
Antwoord van George Browns
Hello,
Thank you for taking the time to leave your feedback. We are pleased to hear that you were able to locate your products, although we completely appreciate how frustrating and stressful the situation must have been.
Our couriers are instructed to obtain a signature upon delivery wherever possible. Unfortunately, we have seen too many occasions where parcels left unattended outside a property have been stolen or gone missing. Requiring a signature is intended to help protect both our customers and ourselves by providing confirmation that the goods have been received.
Based on the delivery information available to us, we believe the driver left the parcel with reception so that a signature could be obtained, rather than leaving it unattended. This follows our delivery policy, which is outlined in the FAQ section of our Shipping of Goods policy.
We fully understand that this did not result in the experience you expected, and we are sorry for the inconvenience and time it took to locate your parcel. While these procedures are in place to help safeguard deliveries, we also expect our courier partners to communicate clearly where a parcel has been left. Your feedback has been noted and will be shared with the courier to help improve future deliveries.
Thank you again for your feedback.
George Browns CS Team
Antwoord van George Browns
Thank you for your kind words :)
Antwoord van George Browns
Thank you for your kind words :)
No problem with delivery or…
No problem with delivery or correspondence from start to finish, using pressure washer now first class 👍
24 juli 2026
Antwoord van George Browns
Thank you for your kind words. Enjoy your new pressure washer :)
Purchased a Stihl Hsa 26 electric hand…
Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Browns on their service. Thank you
22 juli 2026
Antwoord van George Browns
Thank you for your kind words :) We hope you enjoy your new HSA26!
Fast delivery
20 juli 2026
Antwoord van George Browns
Thank you for your review :) We hope you enjoy your order.
Antwoord van George Browns
Thank you for your kind words, we hope you enjoy your order :)
Online ordering process was very easy…
Online ordering process was very easy and prompt delivery 48 hours later :-)
15 juli 2026
Antwoord van George Browns
Thank you for your kind words :) We hope you enjoy your product.
Antwoord van George Browns
Thank you for your kind words. We hope you enjoy your new products :)
Received In Good Condition and been…
Received In Good Condition and been working well.
However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and showing Stihl boxing so lucky was not stolen.
15 juli 2026
Antwoord van George Browns
Thank you for your kind words. We hope you enjoy your new machine. Our courier partners are very good, however we do rely on them to ensure instructions are followed, and unfortunately we have no control over the individuals.
We are glad your item was received well.
Purchased my Stiga ride on lawnmower…
Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service!
Thanks
25 juni 2026
Review zonder uitnodiging
Antwoord van George Browns
Thank you for your kind words. We glad you are enjoying your Sitga Ride On :)
Simple ordering process and excellent…
Simple ordering process and excellent customer service.
9 juli 2026
Antwoord van George Browns
Thank you for your kind words :)
Good price and great delivery with a…
Good price and great delivery with a thorough run through how the mower works
10 juli 2026
Antwoord van George Browns
Thank you for your kind words. Enjoy your new Ride On Mower :)
Always great service!
17 juli 2025
Review zonder uitnodiging
Antwoord van George Browns
Thank you for your kind words :)
Excellent service and great…
Excellent service and great prices,bought a Stihl combi tool and attachments,happy with it all
29 juni 2026
Antwoord van George Browns
Thank you for your kind words, enjoy your new Stihl items :)
Antwoord van George Browns
Thank you for your kind words :)
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