Emergency Hero Reviews 1.223

Can I just say the customer advisor I dealt with Elizabeth was absolutely fantastic. I had an issue with a referred company for emergency call out that I agreed to a re wire for but service not provided . She followed up on my email and concerns and within 20 mins I had email from this company to say they had sent me the refund . I can’t not thank Elizabeth enough top notch customer service .

Arrived on time, and the job was completed. I recommend the service and will use the plumber again for some work. Very happy, thank you.

Really helpful staff had someone to my door within 2 hours, khuram was really polite and respectful he also made me feel really safe as I was really worried something bad was going to happen. He reassured me made the boiler safe to use again would be recommending to anyone who has urgent boiler issues

Came promptly as promised, g0t the job done with no fuss

Fantastic service. Moved into a new build and we had made quite an error when putting up curtain poles meaning we needed an electrician - I filled in a quick form - was called back straight away to arrange A SAME DAY APPOINTMENT.
All charges explained over the phone - didn’t feel like any hidden costs (because there are none) - but the potential costs dependent on length of work would be explained if needed.
Electrician rang me whilst on his way - was here within a few hours - fixed well within an hour, very friendly, professional and explained how to avoid mistakes like this in future.
Peace of mind restored, quick efficient service and a very reasonable cost given the emergency / immediate attendance.
HIGHLY RECOMMENDED.

Efficient, friendly plumber who fixed the problem without delay

Paul king came on time, excellent service,would highly recommend, 10 out of 10

Great work by Paul - got my boiler working again within about 20 minutes. Can’t recommend him enough!

Dayle came from Cambridge to Northants area . Within 2 hours .-charges a little high but making a situation safe on a weekend you have to expect it .
On going work needed with own electrician .
Would recommend this site

I contacted Marcus yesterday, to get us someone to look at our drains. We are in the process of having a new bathroom, Marcus rang us back and said he could get someone in that day. About an hour later two people showed up were very polite and professional. The job was completed in about an hour and we were very happy with the work done. We would definitely use 24/7 again.

Never had to use an emergency service before,the procedure was easy to use and understand ,the response was within a four hour window ,my plumber arrived in two hours very efficient and tidy

Really helpful i would reccamend them to anyone

This company was very good, professional thorough and clear with costs.
I had a non flushing toilet on a Saturday and I rang Emergency Hero randomly from a list of many emergency plumbers and not having the time to ring around for quotes.
Gulum arrived 90 minutes later, he had all the parts needed with him & fixed the problem within an hour. He was pleasant, friendly and very knowledgable and explained what he needed to do in detail and the cost before commencing. I was impressed and can recommend this company.

Paul King Came straight away,
Very helpful and trustworthy. Highly recommended

Just the facts. My daughter who is relatively new to the home owning business called emergency hero when she discovered she had no heating or hot water. The engineer turned up a couple of hours after the initial call. Unfortunately she paid £180 for someone to turn up and then another £180 for him to tell her her boiler was broken and couldn't be fixed without hundreds of pounds worth of parts and labour. Now I don't confess to know a great deal about fixing boilers but £360 to confirm a broken boiler and then not be able to fix it without even more cost makes me think I am in the wrong business!

Excellent service, I had an to call out an electrician in the evening due to no electricity. I had a speedy response, with great communication. An electrician turned up who was friendly and knowledgeable, found the fault and was able to fix it straight away. Would highly recommend my experience and use Emergency Hero again.

Chatter box but great workman ship no job too small great to do business with and honest man

Khuram arrived within an hour and quickly resolved the issue with no mess or extra flooding. The initial cost seems high but it is worth it for the rapid response and knowledge you’re getting a reliable professional.

Paul King came did an excellent job on repairing the boiler 10/10