KATU Reviews 14

There were some delays in my shipment but I needed it for a certain time frame so the CEO actually sent me one from the Amazon stock free of charge. My sheet that I got free with the original purchase then came a couple of weeks later. Thank you so much to the CEO for helping us get the mattress sooner so that I didn’t have to order a different brand!

Also, we have an Avocado baby mattress too and I will say that this one is much lighter! Normally, it wouldn’t make much of a difference but when I was newly postpartum trying to change the sheet…it was very difficult so I am happy that I will have this mattress instead for the next baby!

Lastly, there was no smell or anything that you’d normally find with a new piece of bedding or furniture. Yay for no harmful VOCs!

This is the best mattress!! It came so fast and my baby sleeps so well on it.

There was a shipping delay. At every point they communicated well. They gave us an option to cancel, they told us the expected solution and the expected timeframe. Well done!

Your email support team was VERY helpful early this morning! However, there was no way to make phone contact yesterday afternoon when I was having trouble with an online order. (Just a phone message saying leave a message, or some such thing.).

After doing loads of research, we went with KATU and are so glad we did. The organic materials make us feel good, and the customer service was top-notch. They even checked in after delivery to make sure everything was perfect. It was a fantastic experience from start to finish!

We've been using KATU products for a while now, and they're always great. Recently had a small issue with the protector, but the KATU team fixed it super fast and professionally. They do stand behind their stuff. Couldn't be happier with them!

We were a bit unsure about getting a new mattress is just perfect for our little one, and their customer service is amazing. They answered all our questions quickly and were so helpful. A brand that cares about its products!

KATU's committed to quality and making customers happy, and it shows. From ordering to the first night our baby slept on the mattress, everything was so smooth. It's organic, safe, and seriously comfy. Big thanks to the KATU team for such a great products and service!

We've had KATU crib mattress for a few weeks now, and it's seriously been a game-changer for our baby's sleep! The customer service was super responsive, helped us with the options and made sure we were happy with our purchase. We'll be back for more KATU products!

I had an amazing experience with KATU products! The mattress and protector are durable and comfortable. But the mattress is a bit heavy to move around, but it's totally worth it for the quality!

The KATU mattress and protector are an amazing combo. They work seamlessly together and keep my baby comfortable all night.

My baby has never slept better. The KATU mattress is soft, supportive, and feels premium.

I bought the KATU mattress and protector, and they've been perfect. Knowing they're eco-friendly gives me peace of mind.

The KATU crib mattress has been a lifesaver for me! My baby sleeps so peacefully, and I love that it's made with organic materials.