Kubu Smart Security Reviews 

118
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Currently renovating our house and just had new windows and a Comp Door fitted by Fineline Windows, which included Kubu Security as part of the install. This was an instant decision for us. Having had... Toon meer

Beoordeeld met 5 van de 5 sterren

Just had my windows and doors installed by Seh Bac, which came with Kubu security sensors as standard on both my Comp and windows. Can’t recommend Kubu enough, we’re now notified if we’ve left the doo... Toon meer

Beoordeeld met 5 van de 5 sterren

Having recently had our front windows fitted, we were pleasantly surprised to receive the Kubu perimeter alarm system free of charge as part of a promotional offer for orders above a certain v... Toon meer

Beoordeeld met 3 van de 5 sterren

The Tech is nice and they have improved the app since i've had my sensors, however I find it frustrating that in todays IOT market they don't want to embrace anything other than IF This Then That.... Toon meer

Bedrijfsgegevens

  1. Beveiligingsmaterialenwinkel
  2. ook in
  3. Elektronicabedrijf
  4. Slotenleverancier

Geschreven door het bedrijf

Kubu Smart Security Sensors monitor your door & window locks in real-time - so you can always be sure it's secure.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

118 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(118)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great system with excellent support

I bought the Kubu system when new doors were installed. It has really added to the security of our home as we often forgot to lock the back door. The system has worked seamlessly since installation but with the knowledge that prompt support is available if needed. Unfortunately a lock failure required a new locking system to be installed with the locksmith unwittingly removing the Kubu mechanism. Thankfully Kubu support have kindly arranged for their monitoring system to be reinstalled. Shaun their engineer called today and promptly and efficiently got the door back up on line. Can't recommend Kubu highly enough.

30 januari 2026
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Thank you so much for your wonderful review!

We’re delighted to hear that Kubu has added extra peace of mind to your home and that the system has been working seamlessly for you. It’s great to know that our support team could step in quickly after the lock change and help get everything back up and running.

We’re especially pleased to hear that Shaun was able to assist efficiently during his visit -we’ll be sure to pass your kind words on to him.

Be sure to get in touch if you need anything in the future!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

I am very happy with the product

I am very happy with the products from Kubu. We feel safe knowing that our doors are locked and we get information through the App if they are not secure
The App is very informative and helpful if there any issues.
Finally the team at Kubu go above and beyond to support and help when there is an issue.
Big thank you to Morgan 😊

24 januari 2026
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Katherine,

Thank you so much for your fantastic review! We’re really pleased to hear that you’re happy with your Kubu products and that the app is helping you feel safe and informed about your home’s security.

Thanks again for taking the time to share your experience. Morgan will be chuffed with your feedback. We're always here if you need anything.

Kind Regards,
Morgan

Beoordeeld met 5 van de 5 sterren

Such great resolution to my query from…

Such great resolution to my query from the brilliant representative. It is a magnificent app and totally brilliant customer service from Morgan. Thank you.

9 januari 2026
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Gary,

Thank you so much for your wonderful review! We’re also thrilled that you’re enjoying the app and thatyour query was resolved!

It's great to hear about your positive experience with the support team - we'll be sure to pass on your kind words :)

If you ever need anything else, we’re always here to help!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Kubu and beyond

Very good product and does exactly what it's designed for and app works very well. Any problems and the tech team respond very quickly. Recommend kubu over any alarm system.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Security and Smart Technology

We’ve just had a security unit built for my motorcycles and were initially looking at a steel door. A neighbour who installs doors recommended a heavy-duty composite door with a built-in security system and we are so glad we listened.

The door sensor links to an app that notifies you whether the door is open or closed and even whether the locking bolts are engaged. The level of security and technology is seriously impressive.

We’ve been so impressed that we’re now looking at upgrading the doors on the house as well. Customer service has been absolutely next level from start to finish.

Highly recommended ⭐️⭐️⭐️⭐️⭐️

13 januari 2026
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Mark,

Thank you so much for taking the time to leave us a great review!

We’re delighted to hear that the recommendation from your neighbour led you to a composite door paired with Kubu, and even happier that it’s exceeded your expectations.

And thank you for your kind words about our customer service — the team will be thrilled to hear it.

If you ever need any support or have questions as you continue using Kubu, we’re always here to help.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Following my installation of new…

Following my installation of new windows fitted by T&K in 2024, I can thoroughly recommend their services plus the Kubu system. The latter gives added peace of mind when leaving your property plus receiving alerts when other key holders enter etc. Very good service on all fronts.

8 januari 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Jane,

Thank you so much for your amazing review! We're delighted to hear that you had a great experience with your new windows from T&K and that you’re enjoying the added peace of mind the Kubu system provides.

If you ever need any support or have questions in the future, we’re always here to help.

Thanks again for taking the time to share your experience!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

customer service

Love knowing all my windows and doors are secure but had one issue so
I contacted customer service as I had a problem with conecting one of my sensors had dropped off the hub. So I was unable to reconnect. The problem was delt with very quickly.
With new sensors. Now I also now know the new sensors can do all my windows so i can add to the system.

9 december 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Ian,

Thank you so much for your wonderful 5 star review! We're really glad to hear that you feel confident knowing your windows and doors are secure.

I’m sorry you experienced an issue with one of your sensors disconnecting, but it’s great to hear our customer service team were able to resolve this quickly.

If you ever need any help in the future, please do reach out to us.

Thanks again for choosing us and for taking the time to share your experience!

Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

KUBU WOW.

What can I say but WOW.

Future homes by Nationwide Have just installed my new windows and doors (They look great), on completion I was delighted to learn that they had included the latest smart tech (KUBU), but as a technophobe I was a bit apprehensive about getting it set up. however, I shouldn’t have worried as the installation was very straightforward requiring no special tools or IT skills. The functionality and added security this system now affords me is amazing. I particularly like the geofencing element as this notifies me when leaving the property about any windows and doors which have not been locked. Great product and great customer service. I honestly can't fault the KUBU team or the product (big shout out to Morgan and Shaun for your support when setting this system up)

This installation was completed one week after my wired house alarm developed a fault. Having paid a leading alarm company £85 for a call out, only to be told that they couldn’t repair it, adding that a new system would be needed at a cost of circa £1000, and a monitoring service charge of £25 per month. However having now seeing the security benefits which KUBU provides I will be removing my old alarm completely and saving myself that expense. as the KUBU system affords me a home security and monitoring system at a fraction of the cost whilst avoiding the monthly fee.

The future is here, thanks KUBU.

25 november 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Kevin,

Thank you so much for taking the time to share such an amazing review, we truly appreciate it!

We’re delighted to hear that your new windows and doors from Future Homes by Nationwide are looking great, and even more pleased that the Kubu system has added real value and peace of mind to your home.

Thanks again,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Windows and Security

Needing a replacement window I chose Reliant Windows after reading good reviews for the company, it was a good choice, with the window came a Kubu Sensor pack which linked to a app on my phone it warns me if I've left a window open, I rang Kubu costomer service for initial help and they have a very fast response to thier customer needs, I spoke to Tom who guided me through the initial setting up which was straight forward. I am very pleased with this new piece of security and would highly recommend Kubu Smart Security and Reliant Windows for a very professional job

16 oktober 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Ken,

Thank you for leaving us a review on your experience with Kubu and Reliant Windows!

It is so great to hear that you are happy with the offering from Reliant and Kubu, and that you are already enjoying the enhanced security that Kubu offers you on your Window.

If you need any support in the future, please do not hesitate to contact us.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Flawless Aftercare

Never heard of Kubu until we bought a house recently that was installed with new doors + windows that supported, so took a chance to see what it was about. Unfortunately my original order got sent to the wrong address but received possibly the best aftercare service in recent memory, the order was resent and we also had additional support from an engineer who came out to install and demo the sensors on our front door and window. The product is very impressive and works extremely well, I'll definitely be ordering more in the future!

16 september 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Jonathan,

Thank you for leaving us a great review, so sorry to hear that your order was unfortunately delivered to the incorrect adress, but great to hear that the team assisted you efficently and you are happy with the product and service you received!

We hope you enjoy your Kubu, and if you need any further support, you know where we are!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Great product and great customer…

Great product and great customer service. I honestly can't fault them and really appreciate the conversation I've had recently by phone to fix an issue I was having. The product itself has already proved itself worth the investment as the peace of mind it provides in knowing doors are locked is invaluable

27 augustus 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Ashley,

Thank you so much for leaving us a brilliant review.

I am so glad to hear that your recent experience with us was a good one and you received the support you needed. It sounds like you are already enjoying your Kubu!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Kubu is the gadget we all need

Kubu is the gadget we didn't know we needed till we have it and now its fully up and running its amazing.

It compliments the Ring security to know your home is safe.

Why is this such a secret the world needs this. Insurance companies should be targeting this as a weapon against crime.

28 juli 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Ashley,

Thank you for leaving us a great review!

We're so glad to hear that you are enjoying the amazing benefits of Kubu that improve your home security.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Sensor failure

I had a problem and Kubu responded promptly. When the suggestion did not work they replaced the unit without any quibble

28 juli 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi David,

Thank you for leaving your feedback, i am happy to hear that we resolved the problem for you and you are happy with the service!

As always, if you need any further support, please reach out to us again.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Kubu sensors

We recently had new windows and doors fitted and Kubu came as part of the package.
Set up was super easy but I had an issue with connecting the door. Spoke to Kubu who were great, went through some trouble shooting but realised that the sensors I had been sent had since been updated so sent all new sensors for the whole house.
New sensors set up a breeze and any issues got through to Kubu who resolved the issue quickly.
Product 10/10 - app easy to use and can use sureshield for extra security when away.
Customer service - 11/10 everyone I’ve spoken to is super helpful and knows who to contact for best results.
Would recommend to everyone.

28 juli 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Chloe,

Thank you for leaving us such an amazing detailed review, we really appreciate your feedback!

It's nice to hear your thoughts on the App and the Sureshield feature in particular.

It's great that we managed to resolve your issue efficiently for you, if you need anything else please do not hesitate to get in touch.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Great Product And Great Aftercare

We had an offer with our new windows and doors for Kubu products. The first products sent out were for incorrect windows, not Kubus fault as we had to change design due to planning but Kubu didn't hesitate to send out the correct items. We've just got around to fitting everything and it's an excellent system. The aftercare team are brilliant and will talk you through anything you don't understand and follow a call up to check you are sorted. Well done Kubu, great service!

24 juli 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Gail,

Thank you so much for leaving us such an amazing review.

It was our pleasure to support you and your Husband with your Kubu set up, we are so glad you are now all up and running and already enjoying Kubu!

You know where we are if you need us.

Kind Regards,
Morgan

Beoordeeld met 5 van de 5 sterren

Great service …

Tom dealt with our problem until it was resolved . He was very patient and courteous throughout. We had a new door and I struggled to connect it to the Kubu hub. No fault of the product, a lack of experience from me! The door was fitted by Droylsden Glass and their fitter did an excellent job. All in all a great experience from both companies.

11 juli 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Gail,

Thank you so much for leaving us and Droylsden Glass a glowing review, we really appreciate the kind words!

We're so glad you are all set up and hope you are already enjoying your Kubu.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Great support from Kubu

I've had the Kubuk lock sensor and hub for a couple of years now. It worked great until recently when it stopped working. The support I received from Erin and Kerry was excellent. They tried without success to get me up and running again. After much trying they sent me a new hub and sensor free of charge and have my old one back to try to get to the bottom of the issue. Thank you again, I would highly recommend.

10 juni 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Steve,

I am glad to hear that the team helped you out and you are now up and running!

Thank you for leaving us a review on the service you received, its great to hear your thoughts!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Good after Sales Service

Morgan kept in touch until problem resolved.
Our front door was just over 2 years old when lock broke. Under warranty so fitter changed lock but by mistake took Kubu Sensor .Door firm got a replacement sensor but we could not remove old sensor on line. messaged Kubu and Morgan sorted it for us.

2 juni 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Sue,

Thank you for leaving us a great review. It's great to hear you are impressed with our customer support!

I am pleased to hear your door is now back up and running for you.

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

Efficient

I had issues with alignment where the manufacturers of my windows had not marked the correct places to locate the sensor’s. Shaun came out and sorted everything with the minimal of fuss in a short space of time. Shaun was polite, helpful and professional at all times and went the extra mile to double check everything was at it should be.

3 juni 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Gary,

Thanks for the great feedback! I will make sure i pass this on to Shaun.

Apologies for the inconvenience, were glad we have now resolved this for you. Hope you enjoy your Kubu!

Kind Regards,
Kubu Smart Security

Beoordeeld met 5 van de 5 sterren

New door with Kubu.

Had a new composite door fitted with the Kubu system installed.
The fitters were were great and completed a fantastic job. The Kubu system was easy to set up on my phone, just download the app and follow the easy instructions.
The door looks great and would recommend the Kubu safety system. The door was fitted by Stafford Windows, great job carried out....

15 mei 2025
Review zonder uitnodiging
Logo Kubu Smart Security

Antwoord van Kubu Smart Security

Hi Dennis,

Thank you so much for leaving us such a great review, we appreciate you taking the time to write this.

It is lovely to hear that you had a great installation and are happy with the Kubu Smart Security System that came as part of your installation from Stafford Windows.

If you need any support, we are here to help, please don't hesitate to contact us.

Kind Regards,
Kubu Smart Security

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer