Luna Physical Therapy Reviews 249

TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Luna physio who made 4 home visits in the 10 days after my total hip replacement was excellent. She was empathetic and positive and provided clear advice. The exercises we did together were s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tal, Is incredibly knowledgeable And attentive. She really listened to my concerns And tailored my treatment plan to my needs. I am making amazing progress Thanks to her expertise. She is very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The therapist was amazing, but the billing practices were completely unacceptable. They failed to obtain proper prior authorization and repeatedly told me my sessions were covered with only a $7 c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I fell twice at home, twice on the stairs recently. My balance has been getting worse and unsteady. It was amazing after a few weeks of PT guidance I started to feel the difference in my walking an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fysiotherapiepraktijk

Geschreven door het bedrijf

At-home physical therapy.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

249 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Working the recovery plan

After a very aggressive session earlier in the week, today’s session was more about recovery and capturing the gains made during the week. I’m only nine days after surgery of a full knee replacement and I’m already way ahead of where I thought I would be in recovery. I’m walking without assistance, refining my gait, and moving onto the challenges of going down staircases in a normal manner. What I most enjoy about working with Michail is that we have a plan and we work the plan and can measure the results.

27 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you Mr. Fritzson for sharing your experience. We wish you all the best in your recovery!

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service! My Physical Therapist, Sherif is wonderful! He explains everything regarding his treatment plan in depth and he answers all of my questions to my satisfaction. He is very knowledgeable in his craft and he is very passionate about what he does.

I would not have been able to go outside of my home for Physical Therapy due the hours that I work.

Luna was a GOD send as they have flexible hours throughout the week to accommodate the patient. I highly recommend!

14 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for sharing, Ms. Ramsey. We wish you all the best in your recovery.

Beoordeeld met 5 van de 5 sterren

Luna has been beyond my expectations.

Lucy Church has made my experience delightful! And she brings her positive attitude to each of our sessions. Her knowledge is paramount compared to my other PT experiences.

24 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for sharing your experience with Luna.

Beoordeeld met 5 van de 5 sterren

Good, attentive care…

Johnny arrived after needing to find better parking here. I believe I can help him next time. He was prompt and did a professional job of assessing my heightened pain this week after a corticosteroid shot into a vertebrae this week. He was very good at reassessing and finding the right treatment for my comfort and care. I was very appreciative. He is very knowledgeable.

24 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Cortney

Cortney, my therapist was very professional and very skillful of a job and she was always on time. She got me up and moving and ready for my two weeks check up , I can go to doctor with cane instead of a walker, really appreciate her. She was awesome.

24 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Wonderful progress. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Professional, knowledgable therapist

My therapist, Kelvin, is very professional, and very hands on. He arrives on time and has all the equipment with him to allow the therapy session to flow smoothly. He is knowledgable, informative, and very well spoken. It’s been a pleasure to have him as my in-home therapist.

13 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for sharing your experience with Luna.

Beoordeeld met 5 van de 5 sterren

Alisa is awesome…she gets dad moving…

Alisa is awesome…she gets dad moving every time she is here

And super professional, with a kind side that makes him wanting exercise

21 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

This is wonderful to read! Thank you for sharing.

Beoordeeld met 2 van de 5 sterren

The $7.50 that’s charged “EVERYTIME” I…

The $7.50 that’s charged “EVERYTIME” I have a session with a therapist is very unfair. Especially when um they are already being compensated from my insurance.

20 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

The Concierge/Service Fee helps us continue offering high-quality care directly in your home. While the cost of delivering this kind of personalized service rises each year - including mileage, scheduling and clinical resources, and technology costs - insurance reimbursements have actually dropped 8%-10% since 2020 and continue to decline.

This fee supports a range of services that make your experience more convenient and comprehensive. It covers therapist travel and mileage for in-home visits, weekend and evening availability when applicable, appointment reminders and rescheduling via text and the Luna app, and access to the Luna app with exercise programs and unlimited therapist messaging. It also includes support through our Concierge hotline and the Luna app, physician coordination and insurance authorization help, communication with your physician/surgeon, and continued access to your in-app exercise plan after your care ends.

We’re committed to transparency and appreciate the opportunity to explain.

Beoordeeld met 5 van de 5 sterren

The Physical Therapist, Christopher Burton

The Physical Therapist, Christopher Burton, is very
attuned to the effect the therapy is having on me.
He is very professional and creative with the choices
he makes to get the best results.
Arlyne Liebrand

18 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for reviewing.

Beoordeeld met 5 van de 5 sterren

Outstanding Experience with Luna!

Luna Physical Therapy was a game-changer for me. The convenience of having a licensed therapist come to my home made it so much easier to stay consistent with my treatment. On top of that, the therapy itself was top-notch—I saw real improvement faster than I expected. Highly recommend Luna to anyone looking for effective, convenient physical therapy with excellent results!

18 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Christina Fontanez

Christina Fontanez is fantastic. We feel we are very lucky to have Christina as the therapist assigned to us. I am not sure fantastic really is the best word to describe Christina. She is really unbelievably great!

17 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Wow, thank you for this review! We're so pleased to hear that you're enjoying your therapy.

Beoordeeld met 5 van de 5 sterren

Clear instructions.

Clear instructions.
Specific reasons for the exercise.
Targeted areas discussed.
Pleasant experience.

17 juni 2025
Review zonder uitnodiging
Logo Luna Physical Therapy

Antwoord van Luna Physical Therapy

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

In home physical therapy

Contact and scheduling was easy and timely. My therapist is awesome. She’s mindful of my needs and addresses them accordingly. She’s teaching me to improve every session. She has done wonders for me. Communication from this company is extremely helpful.

16 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Post op hip replacement

Right from the start with scheduling, attention was paid to my needs with time of day. My therapist, Jean Sun, has been great. She incorporates massage in with exercises, listens to my concerns and addresses them, wonderful suggestions for accommodating my weak areas. The app makes things easy with showing exercises, scheduling, communicating. Both my husband and I have had both hips replaced and this company and therapist has been the best in terms of therapy and communication.

12 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for sharing such a comprehensive, wonderful review. We wish you all the best in your recovery!

Beoordeeld met 5 van de 5 sterren

Robert is great!

The therapist is doing a fantastic job of assessing my wife's needs and limitations. Range of motion is improving and muscle spacicity is reducing.

10 juni 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Wonderful progress. Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Too Easy

I can’t say enough good things about Luna. We’ve tried outpatient therapy for my daughter’s recurring soccer injuries so many times, but between the paperwork, the drive, and fitting appointments into our busy lives, we never made it very far. Then she gets reinjured and the cycle would restatr. But Luna was a breath of fresh air. After I submitted some general info online, someone called me to finish asking a bunch of questions, and two days later a therapist showed up at our door. The app is fantastic. my daughter actually looks forward to doing her exercises because she gets to watch a little tree grow as she completes them. It's really cute. Her therapist is not only knowledgeable but really connects with her. Makes a big difference in sticking with it. She teaches her to use stuff around our house to do the exercises. Overall, Luna has made PT SO much easier for our family and I'm really grateful for the service.

3 april 2025
Review zonder uitnodiging
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Antwoord van Luna Physical Therapy

Thank you for your 5 star review! We hope that your daughter heals quickly and is back with her team soon!

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