Luna Physical Therapy Reviews 249

My exercise is helping. My headaches aren't as bad as they were.

Luna makes physical therapy so much easier and more convenient. When I reached out to get booked for in-home PT, someone followed up with me on the phone shortly after to help sort out the details. They helped answer all of my questions and get the ball rolling right away, so I didn’t have to delay my treatment!

Made recovering from knee surgery easy and convenient. Finally back to full strength thanks to Luna!

I tried the platform for one of my roommate and even with changing the appointment timing multiple time the therapist and platform were very supportive and it help my friend feel better after the session and recommended workouts on the platform

This is my first time using Luna. I work with Clifford Civil and he is a wonderful physical therapist. My experience has been really great. The app, communication, to booking and rescheduling appointments has been exceptional. I appreciate being able to have PT in home because of the convenience plus I do not drive nor do I go out often due to Physical difficulties. Luna has made it easier. I definitely recommend them and Clifford Civil.

I have had extensive physical issues since 2005 and have had all sorts of therapy so I consider myself as being well-acquainted and knowledgeable about PT. I called Luna in a panic after having gone to another PT office [recommended by my doctor] which was awful. Best decision EVER! Jeff listens to me, he changes things up to help me with my needs, he encourages me, and he is perfectly professional. I can't recommend him and LUNA Physical Therapy enough.

Tom is a wonderful. He is patient, knowledgeable at his trade, he is gentle and he gets you to do all the exercises and explains how each exercise pertains to your healing which I appreciate. I think he is one of the best physical therapist I have ever had. He encourages you to do your exercises. I have nothing but praise for Tom Billings. I will convey this to my surgeon at how my experience with Luna. She wants to know how you guys are at being as Therapist. She will get a gold star from me about Luna, especially Mr. Billings.

Katie is an enormously knowledgeable, skillful, and experienced Physical Therapist--in the few sessions we've had thus far, she's been immensely helpful. I'm really optimistic about the progress I'll make under her guidance.

Paul is very caring and very knowledgeable about PT

Peter is an adept and caring physical therapist

Luna is great to work with. She explains everything very clear. She understands my limits.
I have a few more sessions to go, but I will request her in the future should I need PT again

Dr. Jessica is so amazing. She really knows what she is doing and is so very attuned to my needs. I feel so fortunate to have her taking care of me.

Just had my first session with Luna and I’m already so impressed. My therapist was super knowledgeable and made me feel totally comfortable. Loved that they came to my home—so much easier than going to a clinic. Can’t wait for the next session!

Josef was wonderful. I have had an aching back for years with no help. With my Luna visits not only was my pain reduced and I was able to move more easily, I was also given a great set of exercises and stretches to continue my progress at home. This is the first time I have been to PT where the therapist actually told me why the pain jumped around to other joints and muscles. Just understanding that, has helped me a lot. Terrific service!!!!!

From start to finish, Luna made physical therapy incredibly convenient and personalized. Booking was straightforward, communication was timely, and the therapist who came to my home was knowledgeable, kind, and clearly invested in my recovery. Being able to receive high-quality care without the hassle of driving or waiting rooms made a huge difference in my consistency and progress. You can tell the team has thought through every detail of the patient experience. Highly recommend Luna to anyone looking for expert PT on their schedule.

Tried couple times to use them but every time I got message just before appointment stating Canceled When I called I was told therapist double booked. Next time nothing, nothing at all. Even though these were my only 2 experiences they are billing me… I’ve never received anything but text messages but they are persistent I ignore them.

We love our Luna therapist, Todd.
He is professional, gives specific instructions to my sister in law(who I care for), and leaves us with instructions on exercises, we can help her with, to help improve her mobility.
He is kind, knowledgeable, respectful and always on time.
We highly recommend Luna to anyone needing physical therapy.

There is no zero star. So I'm forced to give them one.
Very bad customer service in scheduling, billing departments do their shady stuff to over bill you and they don't discuss out of pocket fees with you, they will just tell you "" wait for the bill""
Ridiculous practice.

I scheduled an in-home session for my 85 year old father who has been complaining of neck pain and stiffness for several days. 1st appointment got canceled, so rescheduled for 2 days later. Then 2nd appointment got canceled claiming that we canceled it due to inclement weather. We did not cancel! When I called to get more details on why it was canceled, they said it was the therapist that canceled due to inclement weather. Very unreliable, so don't waste your time.

This company overcharged me and I did not consent payment because I knew I only had a copay. So for 2 months I am waiting for my over $300 refund while they have MY money AND the insurance payment as well! This feels fraudulant! The person I spoke with on the phone was not helpful in the least.