We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Michael and his staff that I dealt with where very pleasant and helpful. At times I found replys to e mails very slow and trying to contact Michael as well. Michael went out his way to get the work m... Toon meer

Beoordeeld met 5 van de 5 sterren

i’m very pleased with the work carried out at my premises by the contractors. They did a really excellent job from start to finish. The work was completed to a high standard, and the team were profe... Toon meer

Beoordeeld met 5 van de 5 sterren

Allan made sure he took care of everything from start to finish. As a landlord, this is so helpful to have someone who can be on-hand and on-site to make sure the smooth progress of work that needed... Toon meer

Beoordeeld met 5 van de 5 sterren

I am the Lettings Manager of an Estate Agency in Leeds and have been working with Michael and his team for a number of years now. They have been fantastic at dealing with our emergency issues any time... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gebouwrestaurateur
  2. ook in
  3. Verzekeringsmaatschappij

Geschreven door het bedrijf

At Paddl our mission is to simplify the reinstatement of properties after damage. As regulated Loss Assessors, we work for our clients to provide an exemplary claims management and property reinstatement service. When your property has been damaged, we take the stress out of the claims process, and bring our highly skilled restoration partners in to get your property back to its best-self. We know property insurance claims and we know how to reinstate properties. Our restoration contractors are approved, vetted and held to the highest standards of craftsmanship.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

23 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(23)

7 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Michael and his staff very helpful

Michael and his staff that I dealt with where very pleasant and helpful. At times I found replys to e mails very slow and trying to contact Michael as well. Michael went out his way to get the work moving as fast as he could. I am pleased that the work has been completed and more so it was carried out quicker than intended due to other work being changed, now things can move on to the next step. Thank you Michael and staff for all your help.
Lilian Tierney

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

i’m very pleased with the work carried…

i’m very pleased with the work carried out at my premises by the contractors. They did a really excellent job from start to finish. The work was completed to a high standard, and the team were professional, efficient and respectful throughout.

I’m very happy with the finished result and would definitely recommend their services to anyone needing similar work carried out. Great job and thank you to the whole team!

31 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paddl were excellent at getting the job done.

Allan made sure he took care of everything from start to finish. As a landlord, this is so helpful to have someone who can be on-hand and on-site to make sure the smooth progress of work that needed to be completed was done so in an efficient and high-quality capacity.
Really grateful for their help and support throughout.

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From Chaos to Calm with Paddl

I can’t recommend Allan and the team at Paddl highly enough. They managed our complex escape of water insurance claim from start to finish and made what could have been a very stressful process so much easier.

Allan expertly handled all negotiations with the insurance company, ensuring the claim was progressed successfully while organising every aspect of the required repair works. Communication throughout was excellent – we were kept fully informed at every stage and regularly received photo and video updates showing the progress.

Jake and the team carried out the repair work to an exceptionally high standard. Their workmanship, professionalism and attention to detail were outstanding, and the finished result exceeded our expectations.

From dealing with the insurance company to delivering a first-class repair, the whole team was professional, reliable and genuinely customer-focused. I wouldn’t hesitate to recommend Allan, Jake and everyone at Paddl to anyone needing help with an insurance claim or restoration work.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company

Allan and his team were great to work with, so helpful and efficient. The work provided was of great quality and the communication was brilliant throughout! Would recommend to anyone

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company, they do not respond to email or phone calls.
Michael is particularly poor and has abandoned the project he was working on for me.

31 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Review for michael and tom

michael and tom are very helpful, they respond quickly, always answer the phone and explain things thoroughly which is very useful for some who may not understand the areas as much like myself. they are very easy to work with and always have time for you.

22 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for your kind words. We’re glad to hear that Michael and Tom’s responsiveness and clear explanations have been helpful. We really appreciate your feedback and look forward to continuing to work with you.

Beoordeeld met 5 van de 5 sterren

Great Contractors

I have worked with Michael and Tom on a few cases, and they have been very helpful and reactive in carrying out the work that I have asked them to carry out.

4 augustus 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for your feedback Joe. Always a pleasure working with you.

Beoordeeld met 5 van de 5 sterren

Very good service when actioning…

Very good service when actioning remediation of our insurance damage.

16 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for taking the time to leave us a review Ian, it's very much appreciated and we are pleased to hear we offer a good service to you and your team.

Beoordeeld met 5 van de 5 sterren

Progressing claims with ease and transparency

Tom has been working on a project for us recently where a client had experienced an ongoing leak which they could not locate. They carried out trace and access over half a day and managed to find the issue that two other contractors had not located and resolved. Shortly after Tom went on leave and his colleague Michael has taken over, you can tell their working relationship/handover strategy is strong because the transition was seamless and the client was kept up to date at every stage. They have just begun the redecoration works following approval from the insurer and the owner of the affected property has given glowing feedback on the whole process. Thank you again to you both and your wider team on the work on this so far.

18 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for taking the time to share this detailed feedback Jessica. We’re delighted to hear that Tom and Michael’s teamwork and handover process ensured a seamless experience for both you and your client.

It’s especially rewarding to know that our trace, access, and redecoration works met the expectations of both the insurer and the property owner. We’ll be sure to pass your kind words on to the wider team – it means a lot to hear our efforts make a real difference.

Beoordeeld met 5 van de 5 sterren

Recently asked for Michael and Tom's…

Recently asked for Michael and Tom's help in relation to a fire that broke out at a development we manage. I have to say their expertise is second to none, and they went above and beyond with their service. Suffice to say they are my number 1 go to in a crisis such as this! All your expert needs under one roof. :)

22 juli 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for sharing your experience Sarah. We’re thrilled to hear that our support has made such a difference.

Michael and Tom will be especially pleased to know they were able to go above and beyond and provide the all-in-one support you needed. We value your trust and look forward to working with you in the future.

Beoordeeld met 5 van de 5 sterren

Highly Recommended

I have worked with Michael and his team for a number of years and they are extremely efficient, fast to react and provide professional reports and great quality works.

16 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for your review Alice, we really appreciate you taking the time to leave feedback. It's a pleasure working with you and the team at Rushbond.

Beoordeeld met 5 van de 5 sterren

Proactive with insurers and great quality works

Michael and his team have assisted us with various complex emergency projects over the years, and we have always found them to be proactive and professional with getting remedial works approved by insurers and completed. We have always been pleased with the quality of work produced and would definitely recommend Michael and his team.

4 februari 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for taking the time to leave us a review. We are delighted to hear of your positive experience working with us and we appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Worked with Michael and the team for…

Worked with Michael and the team for some time now and they always provide an exemplary service. I would highly recommend!

12 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for your kind words and recommendation Ben. It's always a pleasure working with you.

Beoordeeld met 5 van de 5 sterren

It is great to have worked with Michael…

It is great to have worked with Michael and his team as they are very responsive and they take full responsibility from beginning to end when a task is assigned. A pure hassle free experience and great outcome. Thank you for that service and we wish to work very closely with you.

22 januari 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you Sennon for sharing your positive feedback of working with Paddl. We’re delighted to hear that our team’s responsiveness and full-service approach has made your experience hassle-free and delivered great results. We really appreciate your trust and look forward to continuing to work closely with you in the future.

Beoordeeld met 5 van de 5 sterren

Highly Recommend

I am the Lettings Manager of an Estate Agency in Leeds and have been working with Michael and his team for a number of years now. They have been fantastic at dealing with our emergency issues any time of day, any day of the week. They take on the full scope of work that follows these emergecies including updating tenants and landlords every step of the way, mitigating the resource burden that usually impacts our office. The best part, the service if free of charge!

1 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for sharing such detailed feedback. We’re thrilled to hear that our team has been able to support you and your office through emergency situations while keeping landlords and tenants informed every step of the way. We truly value your ongoing trust and look forward to continuing to support you whenever emergencies arise.

Beoordeeld met 5 van de 5 sterren

Great Service from Michael and the Paddl team

Michael and his colleagues at Paddl are always on hand when an emergency arises, offering an efficient and responsive service to resolve any issue. We find Michael and his team very professional and thorough in their approach, handling all aspects from start to finish

11 september 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for sharing this feedback, it is always a pleasure working with you and the team at Mudd & Co. Emergencies can be incredibly stressful, so it’s great to know our approach has made a positive difference for you. We truly value your trust and look forward to continuing to support you in the future.

Beoordeeld met 5 van de 5 sterren

Paddl have been extremely helpful

Paddl have been extremely helpful with bringing out properties back to life after significant damage caused by leaks. They take all the stress away for me as a property manager. Communication is superb and nothing is ever too much trouble. I would recommend in a heartbeat.

6 augustus 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you so much for your kind words Candice. We’re delighted we could help get your properties back on track and truly appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Highly recommended

We have had a flood on a recent rental property and the landlord was panicking at the costs and process involved with dealing with the claim. I got in touch with Paddl who visited the property the same day and took the time to talk the landlord through the whole process which eased the stress involved. They also met with the tenants and talked them through the process and found them a really nice place to stay whilst works was ongoing. Micheal and Tom have been excellent to work with and are Highly recommended.

1 augustus 2025
Review zonder uitnodiging
Logo Paddl

Antwoord van Paddl

Thank you for sharing your experience Sohail. We really appreciate your recommendation and look forward to being here whenever you or your landlords need us in the future.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer