Cancelled my car insurance as got a cheaper quote recieved cancellation from lets get go 4 weeks.ago still no refund yet
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lauren was our “ shining Angel’! I’m a complete techniphobic… realising something was very wrong.. Lauren phoned me & got our insurance documents e-mailed & is posting the originals.. A very BIG THANK... Toon meer
Bedrijf heeft geantwoord
Although I was initially shocked that my insurance quote was 25% higher than last year’s price, I was even more surprised when I went on gocompare and found that my quote was still 25 to 30% cheaper t... Toon meer
Bedrijf heeft geantwoord
The experience was fine apart from when. An adviser had given me a £100 adjusted discount new quote, I was happy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Its' time to GetSetGo!! A fresh approach to insurance With no branches and few overheads, we can cut to the chase and give you a great deal on your insurance. You can arrange your insurance policy online right away, without having to wait to speak to anyone.
GetSetGo - Quick Start Insurance
Geschreven door het bedrijf
- Car Insurance that’s ready when you are
- Get - great prices on your car insurance. Set - arrange your insurance online now! Go - we're ready when you are.
Contactgegevens
Verenigd Koninkrijk
- getsetgo.co.uk
3,6
Gemiddeld
247 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The lady who rang me was friendly and…
The lady who rang me was friendly and polite she was nice and that’s why I renewed and your price was good compared to the rest
25 december 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind regards
Lauren
Fast efficient
Fast efficient, no fuss, pay less, no laborious Q. If nothing has changed. GREAT THANK YOU . HAPPY XMAS.
24 december 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Regards
Lauren
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind regards
Diane
getsetgo.co.uk
Every thing is a hassle
More hassle than enough with this company. Can’t speak to anyone and nothing is straightforward.
10 december 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
We are sorry to hear of your dissatisfaction with being able to contact us. As an online company, our favoured method of contact is via our Live Chat facility, where you can speak with an advisor directly. They can help you with any queries or changes that you may have. However, if the change that you wish to make is impossible for you to do online, they will be happy to arrange a call back for you with a member of our customer service team. We apologise for any inconvenience caused to you.
Regards
Lauren
Good insurance company.
Easy to set up payments. But I could not to send any email. Only this one thing is disappointed. Good online insurance company.
28 november 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. As we are an online insurance provider, our live chat service is the best method of contact and we do not take inbound emails.
Thank you for your lovely comments,
Lauren
Excellent customer service
All the staff I've spoken with were very helpful. I was having problems with my renewal online and was able to speak on the phone got everything sorted. Excellent customer service 👏
21 november 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Regards
Lauren
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your kind review,
We are thrilled that you have had a positive experience with our company, And to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Diane
Getsetgo.co.uk
Car insurance
I'm glad that so many had a good experience however I will not be renewing with them as I didn't find the process easy, there's no one answers the phone, and my questions weren't answered on line. I feel more reassured that a company is legitimate if they have an office you can call into if you have any problems. The only good thing was the price but that's of no use if they are not legit.
11 maart 2024
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
We are sorry to hear of your dissatisfaction with being able to contact us. As an online company, our favoured method of contact is via our Live Chat facility, Where you can speak with an advisor directly. They can help you with any queries or changes that you may have. However, if the change or question that you wish to make is impossible for you to do online, they will be happy to arrange a call back for you with a member of our customer service team. We apologise for any inconvenience caused to you.
Kind Regards
Diane
Getsetgo.co.uk
Excellent customer service
Great customer service
Very competitive renewal premium for a young driver
We would highly recommend
12 november 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are so pleased that the customer service agent that you dealt with provided such a high level of service. In our company, the positive reviews are just as important as the negative ones and we will be happy to pass on your positive comments to the advisor in question. Many thanks for your kind words.
Kind Regards
Diane
Getsetgo.co.uk
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your kind review,
We are thrilled that you have had a positive experience with our company, We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Diane
Getsetgo.co.uk
The girl who rang was very helpful and…
The girl who rang was very helpful and the price was good
30 oktober 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are so pleased that the customer service agent that you dealt with provided such a high level of service. In our company, the positive reviews are just as important as the negative ones and we will be happy to pass on your positive comments to the advisor in question. Many thanks for your kind words.
Kind regards
Lauren
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Diane
Getsetgo.co.uk
All insurance companies are the same
All insurance companies are the same. Only giving this rating cause they kept price lower than the rest.
18 oktober 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind regards
Lauren
Feeling scammed
Feeling scammed
i paid £548.46 on 16th Sept which was the deposit and 1 months car insurance payment. on the 11th Oct Getsetgo cancelled my insurance and said it was the underwriters decision and couldn't give me a reason. They said they would refund £169.09 as they had to take intermediary commission of £276.76, £55 cancellation fee (they cancelled policy not me). £15 DD fee & £1 to charity.
I asked them why did they accept the policy agreement for 30 days then cancel?
I am trying to liaise with their customer services team, though they have to stick to their rules and tick boxes.
This just isn't right!!
11 oktober 2024
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
.We are sorry to hear that you have found yourself in a difficult position that is not easily resolved., We have a designated Customer Care team who are on hand to try and resolve any challenging issues. However if you do need to speak to an agent in the mean time you can contact the chat facility to arrange a call back.
Kind regards
Diane
Getsetgo.co.uk
On time reminder and keen quote.Easy to…
On time reminder and keen quote.Easy to renew.
7 oktober 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Diane
Getsetgo.co.uk
Unfortunately no stars allowed,I'm…
Unfortunately no stars allowed,I'm currently with these guys and from day one I was given an absolute run around,,,this form is not visible,this form is incorrect dates,the time frame between communication is appalling,,don't get me started on the message portal,,you can not ring them so you have to text through a text portal,the answers are short and sweet ,and then while your typing your next question to ask,your being asked is there anything else we can help you with,but now we get to a missed direct debit,,,18 euro missed charge that's right everyone 18 euro missed charge which gets added to your usual monthly installment,you request a supervisor to ring you back and when they do they have to go and verify why the 18 euro charge is in place,,,my bank didn't understand it but apparently it's getsetgo bank that charges them so therefore they charge me,, little strange if you ask me,,there bank is going in looking for money from me for them it's not there so that's a me problem,I default with my bank I pay my bank the fee,, absolutely strange guys,,watch this before you sign up,will I be renewing of course NOT....
Will be looking for definition of adminstration fees,(18 euro ) and taking it up with the ombudsman complaints and let's see if we can get this charge explained a little better 👍
7 oktober 2024
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please forward your policy number, contact details and a brief overview of the issues you have had to our email address complaints@mclinsuretech.ie. We will aim to contact you at a convenient time to address your concerns.
Kind regards
Lauren
Great value and renewal process easy to…
Great value and renewal process easy to understand.
10 oktober 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind regards
Lauren
Easy to renew and competitive quote…
Easy to renew and competitive quote Very pleased with how simple it was to renew
1 oktober 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when renewing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind regards
Lauren
Renewal
Easy to use site and staff professional with follow up calls. Explained everything in simple terms.
27 september 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Diane
Getsetgo.co.uk
Excellent service renewal quote emailed…
Excellent service renewal quote emailed with a very competitive price .
23 september 2024
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Diane
Getsetgo.co.uk
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