Cancelled my car insurance as got a cheaper quote recieved cancellation from lets get go 4 weeks.ago still no refund yet
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lauren was our “ shining Angel’! I’m a complete techniphobic… realising something was very wrong.. Lauren phoned me & got our insurance documents e-mailed & is posting the originals.. A very BIG THANK... Toon meer
Bedrijf heeft geantwoord
Although I was initially shocked that my insurance quote was 25% higher than last year’s price, I was even more surprised when I went on gocompare and found that my quote was still 25 to 30% cheaper t... Toon meer
Bedrijf heeft geantwoord
The experience was fine apart from when. An adviser had given me a £100 adjusted discount new quote, I was happy... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Its' time to GetSetGo!! A fresh approach to insurance With no branches and few overheads, we can cut to the chase and give you a great deal on your insurance. You can arrange your insurance policy online right away, without having to wait to speak to anyone.
GetSetGo - Quick Start Insurance
Geschreven door het bedrijf
- Car Insurance that’s ready when you are
- Get - great prices on your car insurance. Set - arrange your insurance online now! Go - we're ready when you are.
Contactgegevens
Verenigd Koninkrijk
- getsetgo.co.uk
3,6
Gemiddeld
247 reviews
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Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards,
Rebecca
Getsetgo.co.uk
SCAM
Avoid this company if you value your sanity. They are a total JOKE!!!!!!! Sending threats to cancel the policy due to documents not uploaded, that has been uploaded several times! Also, if you want to contact them, don't bother as they do not have a phone number and will refuse you access to your account to use the live chat (the only possible way of contacting them, how helpful!) paid them 1400 in July and now they apparently don't have an account in my name, absolute scam. Would rather have paid triple the price than to deal with this headache
18 december 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review Eimear,
We are very sorry for any inconvenience caused. As an online based company is through our online chat facility. If you would like to discuss this further you can contact our online chat facility or send an email outlining your issues to complaints@mclinsuretech.co.uk.
Kind Regards
Nathan
GetSetGo
Staff knowledgeable and polite
12 december 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review Ali,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards
Nathan
GetSetGo
Beware !!! Do not use !!!!!!!
Found this 'company' through compareni and the price they quoted was extremely competetive. took out policy on behalf of my partner as she needs 'business' insurance due to nature of her work. paid a rather high deposit and recieved documentaion that had incorrect details and only had SDP & commuting on the certificate. Logged into account (after some considerable hassle) and tried to amend the policy details and they wanted an additional £50 odd quid plus admin fees. Only communication option is 'live chat' and when i tried to cancel policy they where looking to charge me appx £55 risk fee and £31.50 cancellation fee. they said they would waive the 'at risk' fee but insisted on the 31.50 cancellation fee despite the errors on the policy compared to what i wanted. will report to financial obudsman, citizens advice etc as matter still in dispute. I asked to cancel policy about 1/2 hr after receiving certificate the same day i bought the policy. Policy was not due to come into affect until following day. Joke of a company, avoid at all costs!!!!!
8 november 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review Nick,
We are very sorry for any inconvenience caused. Even when a policy is purchased it is subject to cancellation charges and they are all available in the terms business that are agreed when policy purchased. If you would like to discuss this further you can contact our online chat facility or send an email outlining your issues to complaints@mclinsuretech.co.uk.
Kind Regards
Nathan
GetSetGo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review Hannah,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards
Nathan
GetSetGo
If the world is going down due to moral…
If the world is going down due to moral degradation, you don't give in to the herd instinct, but you stay working for the sake of the person. I hope that you will remain honest and fair in the future. God bless you! .Thankyou
7 december 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review Algimantas,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards
Nathan
GetSetGo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review Philip,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards
Nathan
GetSetGo
Knowledge of operator and willingness…
Knowledge of operator and willingness to do a good deal
29 november 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards,
Rebecca
Getsetgo.co.uk
Easily sorted with friendly staff
21 november 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that you received great service. Thanks for the support.
Kind Regards,
Rebecca
Getsetgo.co.uk
Iv had no problems with getsetgo
Iv had no problems with getsetgo . Thanks for looking after me. My mum and dad like the fact my car now has a tracking system fitted by yourself and they get texts on my driving. As a family we would recommend getsetgo. ❤💙💛
10 november 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards
GetSetGo
Good price but frustrating problems with their website
Very good price and deal for renewing my car insurance but terrible problems with the website. Links sent to me in renewal notices didn't work, when I put in my details for the renewal they didn't work and after trial and error finally got connected using older correspondence. I did renew my insurance with them as by far the best deal but really frustrating experience with the website.
16 november 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are glad that you have decided to renew with us. I am sorry that you had issues with our website regarding your renewal quote. We appreciate your feedback and will pass this on for you.
Kind Regards
Heather
GetSetGo
Good helpful staff
9 november 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thanks for your review,
We're absolutely delighted to see such a positive review about a member of our Customer Services team, we're glad to hear that you were afforded with 5-star treatment and will pass your kind words along. Thanks for your support.
Kind Regards
Heather
GetSetGo
Very easy and straightforward to use.
7 november 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Heather
GetSetGo
DEFINATELY STAY AWAY FROM THIS COMPANY
I used this company because it came up cheapest for my daughter who just passed her test. Like a lot of others on here, th kept asking and asking for documents I'd already sent. They threaten to cancel the insurance and it was impossible to get to speak to an actual person on the phone. I sent the documents numerous times and eventually they said the got them all. This was over weeks, very frustrating. Someone did eventually phone me and even though I could see the endless documents uploaded to the site, I was told they weren't there. The lady was nice on the phone. Anyway, 3 months into the insurance I am getting messages informing me that I've drove over the mileage that I'd guessed would have drove and they are hounding me to top up the mileage. For an extra 1000 miles they are looking another £181.62, for 2000 mile top up thy are looking another £363.25 and for 3000 miles they want £554.87. Which makes it a lot more expensive than other quotes. I also wish I'd checked the reviews before taking out the insurance and I will definitely not use this company again and woukd strongly advise anyone else not to use them either.
Recap -
impossible to contact and speak to a person
Not as cheap as they make out
Hidden charges
BE VERY CAREFUL AND DONT USE!
28 oktober 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please forward your policy number, contact details and a brief overview of the issues you have had to our email address complaints@mclinsuretech.co.uk . We will aim to contact you at a convenient time to address your concerns.
Kind Regards
Heather
GetSetGo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback
Kind Regards
Heather
GetSetGo
Very good service
14 oktober 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
GetSetGo
In my 50 plus years I can honestly say…
In my 50 plus years I can honestly say this has been hands down my worst customer experience and an extremely costly one. This company is an absolute shambles.
11 oktober 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review. We apologise for any stress or inconvenience caused. We are sorry to hear you are dissatisfied with the service provided. We would like to discuss the above issues with you in more detail, If you contact our live chat service we will discuss any issues with you and try our best to resolve them.
Kind Regards,
Kirsten
Getsetgo.co.uk
Affordable insurance and a seamless…
Affordable insurance and a seamless online process. Will be recommending to others.
12 oktober 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Heather
GetSetGo
Lauren who phoned me back was very…
Lauren who phoned me back was very helpful and extremely efficient, she said she was only in training but seemed like she had worked there for years,
Thanks Lauren
30 september 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your kind review,
We are thrilled that you have had a positive experience with our company and with the customer service agent in question. Your support is greatly appreciated, and we will ensure to pass on your thoughtful words to our agent. Please do not hesitate to let us know if we can be of any further help in the future.
Kind Regards,
Rebecca
Getsetgo.co.uk
Great talking to Lauren who was…
Great talking to Lauren who was brilliant with good interpersonal skills!
The only thing is that a phone number should be made available so that clients can call directly rather than have to go through the talk back online.
27 september 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are glad that you have had such a satisfactory experience with our company. We value your kind words and will endeavour to continue providing a high level of service for our customers. Thank you for your feedback.
Kind Regards,
Rebecca
Getsetgo.co.uk
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