Cancelled my car insurance as got a cheaper quote recieved cancellation from lets get go 4 weeks.ago still no refund yet
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lauren was our “ shining Angel’! I’m a complete techniphobic… realising something was very wrong.. Lauren phoned me & got our insurance documents e-mailed & is posting the originals.. A very BIG THANK... Toon meer
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Although I was initially shocked that my insurance quote was 25% higher than last year’s price, I was even more surprised when I went on gocompare and found that my quote was still 25 to 30% cheaper t... Toon meer
Bedrijf heeft geantwoord
The experience was fine apart from when. An adviser had given me a £100 adjusted discount new quote, I was happy... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Its' time to GetSetGo!! A fresh approach to insurance With no branches and few overheads, we can cut to the chase and give you a great deal on your insurance. You can arrange your insurance policy online right away, without having to wait to speak to anyone.
GetSetGo - Quick Start Insurance
Geschreven door het bedrijf
- Car Insurance that’s ready when you are
- Get - great prices on your car insurance. Set - arrange your insurance online now! Go - we're ready when you are.
Contactgegevens
Verenigd Koninkrijk
- getsetgo.co.uk
3,6
Gemiddeld
247 reviews
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This needs investigating!
Wrongly locked out of my online portal (only contact) days after purchasing TWO policies! Hassled for information already provided, then threatened with cancellation. Will be contacting Financial Ombudsman Service. Would implore others to do so.
28 september 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review. We apologise for any stress or inconvenience caused. We are sorry to hear you are dissatisfied with the service provided. We would like to discuss the above issues with you in more detail, if you would like to forward your policy number, contact details and a brief overview of the issues you have had to complaints@mclinsuretech.co.uk . We will aim to call you at a time that suits best to resolve your issues.
Kind Regards,
Rebecca
Getsetgo.co.uk
Cheapest car insurance for me a 1st…
Cheapest car insurance for me a 1st time driver. Also very helpful staff when on the phone. I actually renewed my car insurance with them as again they were the cheapest around.
1 september 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your kind review,
We are thrilled that you have had a positive experience with our company and with the customer service agent in question. Your support is greatly appreciated, and we will ensure to pass on your thoughtful words to our agent. Please do not hesitate to let us know if we can be of any further help in the future.
Kind Regards
Heather
GetSetGo
Worst insurance company I’ve ever used
Worst insurance company I’ve ever used. Very unprofessional, The online system is rubbish and the staff have no idea what they are doing . They hounded me for documents I had already given them. Froze me from making any adjustments or even viewing my policy documents and when I wanted to temporarily swap my car the insurance over on my car they made me write a statement asking them for permission that would then go to a panel to be decided on (no one even care back to me on it) Absolute joke of a company. Saved a little money and got so much hassle. This is a small joke of an insurance broker, pay the extra and go with a proper professional insurer. Would recommend this is avoided at all costs.
25 september 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
We apologise for any stress or inconvenience caused. We are sorry to hear you are dissatisfied with the service provided. We would like to discuss the above issues with you in more detail, if you would like to forward your policy number, contact details and a brief overview of the issues you have had to complaints@mclinsuretech.co.uk . We will aim to call you at a time that suits best to resolve your issues.
Kind Regards
Heather
GetSetGo
I wish I had read the reviews
I wish I had read the reviews:
Do not take insurance with this company for a young driver - I insured my daughter for her 1st insurance and paid £1800 in full. Since that we have had several emails asking for documents and even when uploaded that they were blurry or another proof of address - so stressful for a 17 year old to deal with - I rang them and spoke to Heather after several chats with Kirsten online - I am on the verge of cancelling as this customer service is the worst I have experienced in over 30 years of driving - Avoid them
5 september 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please forward your policy number, contact details and a brief overview of the issues you have had to our email address complaints@mclinsuretech.co.uk . We will aim to contact you at a convenient time to address your concerns.
Kind Regards
Kirsten
GetSetGo
We cancelled the insurance within the…
We cancelled the insurance within the 14 days cooling off period and was charged 89 euro of my over cost. This company held back 89 euro. They are a disgrace and reading other reviews I wish I had have checked here first. Stay away from this company would be my advice, they are a disgrace. I will be taking this further
29 augustus 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please forward your policy number, contact details and a brief overview of the issues you have had to our email address complaints@mclinsuretech.co.uk . We will aim to contact you at a convenient time to address your concerns.
Kind Regards
Heather
GetSetGo
Very easy and quick straight forward,
Very easy and quick straight forward,, everything was done on line, no fuss. And a brilliant price I personally saved around. £250,, you couldn't be bad to that,,,
31 augustus 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
Getsetgo
Heather the customer service agent was…
Heather the customer service agent was very helpful on line an when discovering my problem rang me to fully understand problem an rectified problem, very helpful
31 augustus 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
Getsetgo
I can't contact getsetgo to get my no…
I can't contact getsetgo to get my no claims bonus
18 augustus 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thanks for the review,
You can contact us via our live chat service on our website where you can ask any questions and chat to once of our customer service agents. You can also get your no claims bonus on your online portal. Please feel free to contact us and we will be more than happy to help.
Kind regards
kirsten
Getsetgo
Quick and easy
9 augustus 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Heather
GetSetGo
I had my own financial services company…
I had my own financial services company for thirty years and I can only say my current experience with gosetgo is by far the worst I have encountered.Last Saturday I tried to phone 5 times only to find number unrecognisable. The website said office open till 5.00 so I decided to make 3 hour round trip to make sure relevant documents were received on time. When I arrived I found that not only were the premises closed but that it was only a mailing address where mail was collected so I deposited relevant paperwork. On Monday of this week I received an email saying they needed copies of both my wife's and mine paper driving licences and again proof of no claims bonus which had already sent. On Tuesday of this week I sent this information by recorded delivery and received another e mail yesterday Wednesday saying proof of no claims bonus should show car registration I phoned my previous insurance company today but they said they can't do that but if gosetgo phone them they will confirm I have just received an email from go set go to say they are going to cancel my cover .This has been a nightmare and I would advise anyone to avoid this company at all costs
Things have not got any better have been cut off twice during live chat.
If there is a living human being out there reading this from get set go would they please ring Swindon car insurance and they will confirm my no claims bonus and car reg on the phone.There is no point supposedly trying to contact me about this as Swindon can't give this to me
10 augustus 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thanks for your review,
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please contact out live chat service to discuss this with us.
Kind Regards,
kirsten
GetSetGo
Good price for a renewal with two…
Good price for a renewal with two drivers very pleased no hassle at all thanks.
31 juli 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards,
Kirsten
Getsetgo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards,
Kirsten
Getsetgo
AVOID❌ never in my life have I came…
AVOID❌ never in my life have I came across an insurance company like this in my life!!!!
Constant threatening emails about cancelling my daughters policy!
Uploading documents after documents
Then still be threatening to cancel
The fella came out to fit black box won’t do it Cause windows in car tinted!!!
Told us policy would be cancelled so currently waiting on getsetgo email is to say wether this is gonna happen
Insurance policy paid in full £1069❌ being told that there will be a cancellation fee so basically they are gonna charge over £300 fir car insurance from 2nd July till the 27th July‼️ absolute disgrace
It’s not myself cancelling the policy so I should be entitled to my money.times are hard enough without a company ripping the people off!
So BEWARE folks I wish o had of paid an extra £300 to a reliable insurance company instead of these pack of cowboys!
So my daughter will have no insurance by tomorrow.and she drives in her job.
God only knows when we will get money back
Please please please folks read the comments it’s the worst ever car insurance company ever‼️
27 juli 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thanks for your review,
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please forward your policy number, contact details and a brief overview of the issues you have had to our email address complaints@mclinsuretech.co.uk . We will aim to contact you at a convenient time to address your concerns.
Kind Regards,
kirsten
GetSetGo
Competitive prices and easy to use…
Competitive prices and easy to use renewal procedures.
24 juli 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your positive review,
We are delighted to learn that you have had a smooth and hassle-free journey with us when purchasing your insurance policy. We strive to make things as straightforward and as painless as possible, and your kind words show that we are on the right track. Thank you for your lovely comments.
Kind Regards
Heather
Its4women
Always so easy and clear and cheapest…
Always so easy and clear and cheapest insurance around. Online chat is great and questioned answered.
5 juli 2023
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
Getsetgo
Poor after sales
Took a policy out with ease for my son which was great but circumstances changed and had to cancel the policy after only a week or so. That was 13th June 2023 and I'm still waiting on a return premium! No way to contact them online after policy cancelled and despite numerous messages left for MCL InsureTech accounts team no contact from them. Next stop FOS!
13 juni 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thanks for your review,
We are disappointed to hear that you are unhappy with the service that you have received. We would like to investigate this matter for you and try to resolve the issue. Please forward your policy number, contact details and a brief overview of the issues you have had to our email address complaints@mclinsuretech.co.uk . We will aim to contact you at a convenient time to address your concerns.
Kind Regards,
kirsten
GetSetGo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
Getsetgo
STAY AWAY!!. Wow what a REGRET giving them my money…
Wow what a REGRET giving them my money the worst company ever they don't have a phone number so you can't get in contact with them and they also don't take emails!!!! ??? My mistake I went cheap and didn't check this company out but at least this review will warn others before they choose them. REALLY BAD customer service.
1 juli 2023
Review zonder uitnodiging
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review,
We apologise for any stress or inconvenience caused. We are sorry to hear you are dissatisfied with the service provided. We would like to discuss the above issues with you in more detail, if you would like to forward your policy number, contact details and a brief overview of the issues you have had to complaints@mclinsuretech.co.uk . We will aim to call you at a time that suits best to resolve your issues.
Kind Regards,
Rebecca
Getsetgo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
Getsetgo
Antwoord van GetSetGo Insurance (Northern Ireland)
Thank you for your review
We are pleased to hear that you are happy with the ease of insuring with our company and that we were able to provide you with a competitive quote this year. Thanks for the support.
Kind Regards
Kirsten
Getsetgo
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