girotti.com Reviews 1.220

They are such beautifully made shoes, really good quality.

Shoes look good and feel good

The elastic on the shoe was white on a purple shoe and I was going to return but showing on my account as no returns available. I only received the shoes a few days ago! I tried contacting them and sent picture of shoe but have had no response. The shoes were £227 so poor quality for that price.

Stay away

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This company is nothing but fraud !
They take your order and money and never deliver ! They give you excuses such as they run out of material , too many orders and send only partially of any shoes
They have a number in USA and a girl is answering but absolutely no help and only excuses

They promise to send your shoes but they never do and dint refund the money
They already hurt so many customers
Report to FTC and local police and major credit card companies and if you can report to authorities in Italy

Ordered and paid for shoes in mid June. After waiting over a month and emailing company regarding my order. Company came up with numerous excuses. After waiting over two months I asked for my money back. Still hasn't happened and they continue to give me excuses.

After much back and forth, I finally received my shoes.

I must say I am not happy. They hurt my feet. A trip to the cobbler did not resolve things, either.

Thank you for the beautiful workmanship of the shoes. When my wife opened the box and tried on the shoes she burst into joy. I would also like to thank you for the excellent service.

I love my shoes! Great quality & workmanship.
I get lots of compliments. A little pricey cuz I didn’t realize it was in US dollars. I was so excited. I missed that part lol.
I had changed my mind on the design the next day. The lady I talked to on the phone was very nice & personable and she changed my order no problem. I’m so happy!

Loved the customized shoes. The process was very easy.

Their delivery time is very inaccurate and they do not provide you with honest communication as to the status of your order. I placed an order for 4 items, three items came late and the foutrth I am yet to receive. I placed the order in mid-July and it is now approaching mid-August and there is no communication, if or when I will receive. The quality is not good enough for me to overlook this blatantly poor customer service.

⚘️😍😍😍😍😍😍😍😍😍😍

A bit late to deliver , but very good good quality and it worth the wait

Good quality, good price and good fit!

My experience with you was the best thing to do.

I’m soo excited to wear my shoes very comfortable look beautiful!!!!

Love the shoes I designed through the options link.

It was great except that your sizing information is dead wrong.
Please note EU 41 is not US 10.5.
Enquirer from Italian shoe maker in US market for correct sizing.
EU size 42 is USA size 10. Please note this.
Why is it that your block heel shoes do not come in US size 10 which is EU size 42?
NOTE: EU size 41 is not US size 10.5.
WRONG! WRONG!! WRONG!!!
EU size 42 is US size 10

ODERD SHOES AND BAG 4TH MAY.
BOTH ITEMS BESPOKE.
SHOES BEEN DELIVERED
STILL Waiting for BAG AFTER 3 MONTHS.
NO REAL IN DEPTH INFORMATION AS TO WHATS GOING ON. JUST EXCUSES.'

There was a consistent delay in the delivery process; however, I did receive a discount and the shoes are exactly as expected. You need to improve your procedures, but the product is good.

Very comfortable shoes. Very good customer relations. Extremely stylish design and a reasonable price.