I was told both transmitter and receiver will be shipped. When I received only the receiver I called and they said “ only what’s in the box”. So the whole thing cost $250 and more for absolutely no us... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Part of my order was cancelled, saying the item was discontinued. I got an automated email telling me someone would reach out within 2 business days. 3 business days later, nobody had reached out,... Toon meer
Bedrijf heeft geantwoord
Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... Toon meer
Bedrijf heeft geantwoord
Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
Contactgegevens
312 Raleigh Street, Suite 9, 28412, Wilmington, Verenigde Staten
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
4,0
Goed
930 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Waste of time and money
I was told both transmitter and receiver will be shipped. When I received only the receiver I called and they said “ only what’s in the box”. So the whole thing cost $250 and more for absolutely no use. Unfortunately the folks on the phone have no idea or experience with equipment
14 mei 2026
Antwoord van Global Test Supply
Hello, Ken. We’re sorry to hear there was a misunderstanding regarding what was included. After reviewing the situation, our team worked directly with you to do our best to help resolve the concern. We appreciate the feedback and the opportunity to clarify expectations when questions arise. Thank you.
Antwoord van Global Test Supply
Thank you for sharing your 5-star review with us, James!
Very poor customer service
Part of my order was cancelled, saying the item was discontinued. I got an automated email telling me someone would reach out within 2 business days. 3 business days later, nobody had reached out, so I did. I was informed they were busy, and they didn't know of a replacement. I looked, and the same item was still showing as available, with a different part number at a higher price.
I inquired about getting free shipping, since I'd ordered enough to get free shipping on my original order. I was told I had to place the order 1st, then they could submit a request to credit my shipping charges. So I did, and I was never communicated with again, and shipping charges remained on my order.
Please stop making your customers jump through hoops so you can raise prices after orders have been placed.
14 mei 2026
Antwoord van Global Test Supply
We’re sorry to hear about your 1-star experience, Christy. We take feedback like this very seriously and have opened a ticket to investigate the matter further.
Great price on hard-to-find tool.
14 mei 2026
Antwoord van Global Test Supply
We’re glad we could help you find the right tools at a competitive price, Steve. Have a great day!
Antwoord van Global Test Supply
Thank you for taking the time to leave us your 5 star review, Wayne. Enjoy your day.
Antwoord van Global Test Supply
That's great to hear, Carrie! We look forward to working with you again in the future. Have a great day!
no problem getting my order
14 mei 2026
Antwoord van Global Test Supply
Happy to hear it, Johnny. Have a nice day!
I want to thank you for the extra…
I want to thank you for the extra support during the import process. In business, that kind of support is essential. I hope to continue our business relationship with you. Thank you again!!!
14 maart 2026
Antwoord van Global Test Supply
We really appreciate your kind words and your support, Paul. It's always a pleasure to assist, and we look forward to working together again as well. Have a wonderful day.
The product was great but customer service substandard
The product was great. The challenge was the company forgot to ship my order and after about three weeks I wrote to inquire as to the arrival date of the product which prompted them to finally ship the items.
14 april 2026
Antwoord van Global Test Supply
Thank you for your feedback, Seth. We’re glad you were happy with the product, but we apologize for the delay and missed communication on your order. We’ve addressed the internal issues that caused this and are taking steps to ensure it doesn’t happen again. If you have any additional concerns, please let us know.
It was easy to find and order the…
It was easy to find and order the equipmet I wanted. It arrived in a timely manner and works well.
14 april 2026
Antwoord van Global Test Supply
Thank you so much for your comments, Matthew. We're glad you had a smooth transaction from start to finish. If you need anything else, you know where to find us :)
Price was first when shopped online…
Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated arrival would have helped made me be less nervous about if it would arrive . Overall worth the wait on this item purchased .
14 april 2026
Antwoord van Global Test Supply
Thank you for your thoughtful feedback, David. We’re glad to hear you were happy with the pricing and service. We do apologize for the wait and appreciate your suggestion regarding order updates. Clear communication is important, and we’ll continue working to improve in that area. Thank you again for your patience, and we’re glad to hear the item was worth the wait!
Great price and fast delivery
I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recommend Global Test Supply and will definitely make other purchases in the future!
2 april 2026
Antwoord van Global Test Supply
Thank you for your great review, Chris! We’re glad we had what you needed in stock when it mattered. We do our best to keep high-demand products available and are happy to hear everything arrived quickly and without issue. We truly appreciate your support and look forward to working with you again soon.
They try to sell products they dont…
They try to sell products they dont have, after three months of asking where my items were i asked them to cancel and they promptly sent me one item on the order. You will regret dealing with global test supply
14 april 2026
Antwoord van Global Test Supply
We apologize for the delay and inconvenience you experienced with your order. Unfortunately, the manufacturer notified us after the order was placed that part of the order had been discontinued, which contributed to the delay. We also understand your cancellation request was not processed in time before one item was shipped. To help resolve the matter, we have offered a return authorization so the shipped item can be returned for a refund. If there is anything else we can do, please let us know.
The experience was excellent,
The experience was excellent,
but I can no longer make purchases because I can't access my account. It was canceled because I'm from Lima, Peru, but I make purchases for delivery in Miami, Florida, USA.
I want to continue working with you by purchasing pH, conductivity, O2, turbidity, and other solutions.
Please let me know how I can continue making purchases without a registered account.
14 maart 2026
Antwoord van Global Test Supply
Thank you for your kind feedback, Januusz. We truly appreciate your interest in continuing to work with us.
Our customer service team will reach out to you to provide more details and assist further. In the meantime, you’re still very welcome to place orders directly through our website. Don’t hesitate to reach out if you need help placing an order or have any additional questions.
I purchased an item and it did not work…
I purchased an item and it did not work for me so I have been trying for over one month to return it and they just won't work with me.i keep getting the run around if I could give them zero Stars I would I will never work with this company again.
14 april 2026
Antwoord van Global Test Supply
We apologize for the inconvenience you’ve experienced, Robert. In order to process the return, the manufacturer required additional information, but unfortunately, we did not receive the responses needed to move forward with the authorization.
We truly wanted to help resolve this matter and are still willing to assist if you would like to continue the process. Please reach back out to our support team with the requested information so we can work toward a resolution.
Got what I paid for
Got what I paid for. My meter wasn't cheap, but the quality is top notch.
14 april 2026
Antwoord van Global Test Supply
Love to hear that you're satisfied with your meter. Thank you for sharing your experience with us, Aaron.
Brother is leaking and I use it in the…
Brother is leaking and I use it in the attic. He destroyed somebody’s ceiling. I’m responsible for the expenses of my company. Product is still leaking.
14 april 2026
Antwoord van Global Test Supply
We’re very sorry to hear that you’re experiencing an issue with your product, Warren. We’ve tried reaching out several times so we can help resolve it with you. Please contact us at your earliest convenience.
Still waiting on RMA replacement from…
Still waiting on RMA replacement from that order.
14 april 2026
Antwoord van Global Test Supply
We’re sorry about the delay in sending your RMA, Jack. We’ve recently experienced a high volume of requests and have added additional team members to help us keep up with demand and improve response times moving forward. If there is anything else we can do to help, please let us know. We look forward to the opportunity to work together again.
Antwoord van Global Test Supply
Thank you so much, Jimi! We appreciate the support. Have a wonderful day.
Thankful I was able to get namebrand…
Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was a breeze. Thank you for your assistance. I look forward to continuing working with Global Test Supply in the future.
14 april 2026
Antwoord van Global Test Supply
Thank you for the great review, Dr. Stewart! We’re glad to hear you found great value in the products and that the quoting, payment, and shipping process all went smoothly for you. It’s nice to know everything stayed on track for your laboratory testing needs.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.