I was told both transmitter and receiver will be shipped. When I received only the receiver I called and they said “ only what’s in the box”. So the whole thing cost $250 and more for absolutely no us... Toon meer
Bedrijf heeft geantwoord
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Part of my order was cancelled, saying the item was discontinued. I got an automated email telling me someone would reach out within 2 business days. 3 business days later, nobody had reached out,... Toon meer
Bedrijf heeft geantwoord
Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... Toon meer
Bedrijf heeft geantwoord
Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
Contactgegevens
312 Raleigh Street, Suite 9, 28412, Wilmington, Verenigde Staten
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
4,0
Goed
930 reviews
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Great order.
No surprises. We received our order in perfect condition exactly as expected. Great business to work with.
14 april 2026
Antwoord van Global Test Supply
Thank you for your review and support, Marius! We look forward to working with you again in the future.
Great products, problematic shipping
I appreciate that Global Test Supply offers reasonably priced, high-quality products, and their customer service representatives were helpful to the extent possible, but was dissatisfied with the shipping process and level of communication provided regarding orders.
My order ran into a number of shipping issues and delays, during which time I did not receive any status updates from GTS. I had to initiate all communications and follow-ups, and issues took a long time to resolve.
It took over a month to resolve an issue with my initial order -- to fix the issue, I was instructed to cancel and resubmit my original order, but the prices of the items I was purchasing had since increased by a total of ~$200. GTS did not honor the original prices I had placed the first order under. After placing the order again, shipping was estimated to be ~1 week. It took another month for the order to arrive due to stocking issues that I was not made aware of until I followed up with GTS.
14 maart 2026
Antwoord van Global Test Supply
Thank you for your detailed feedback. We’re glad to hear you were satisfied with our products and the support from our team, but we’re sorry for the delays and gaps in communication you experienced.
We understand the importance of timely updates and accurate lead times, and we regret that this was not your experience. Your feedback has been shared internally as we continue working to improve our processes and communication.
We appreciate you taking the time to share your experience.
efficient helpful price
14 maart 2026
Antwoord van Global Test Supply
Thank you for taking the time to leave us a review, Ainslie.
Good Products, Good Prices, Great Service
Global Test Supply made it easy to find and order what I needed. I recently refurbished a 40-year old Snap-On AC Manifold Gauge set. The old gauges were cracked and leaking oil, and were calibrated for R12. I found an affordable pair of Mastercool 3.5" gauges and protective boots and ordered them online. The checkout and payment process was quick and easy (Paypal), and GTS kept me updated on the progress of the order throughout. I will definitely consider Global Test Supply for my future AC needs.
13 maart 2026
Antwoord van Global Test Supply
Thank you for sharing your experience, Timothy! It’s great to hear that you were able to successfully refurbish your 40-year-old Snap-On AC manifold gauge set and find the right replacement gauges and accessories with us. We truly appreciate your support and look forward to helping with your future AC needs.
everything went very well
everything went very well. first time customer, very happy, thanks!!
14 maart 2026
Antwoord van Global Test Supply
Love to hear it! Thank you for choosing us, Mark, we look forward to working with you again.
Got my caliper and it was a real one
Got my caliper and it was a real one. And at a good price
14 maart 2026
Antwoord van Global Test Supply
Thank you for sharing your feedback with us, Alex. We are a proud distributor of many quality brands and are glad you were able to find what you needed.
Product came quick
14 maart 2026
Antwoord van Global Test Supply
That's great, Kevin! We appreciate you sharing your feedback.
Im still waiting for answer about the…
Im still waiting for answer about the stand i need for the cordsge meter i order
14 maart 2026
Antwoord van Global Test Supply
We're sorry for the delay and appreciate your patience, Juan. We sent you an email on March 16 with information about the stand for your cordage meter. We’re currently experiencing a slight delay in responses due to a backlog. Please feel free to reply to that email if you have any further questions.
Antwoord van Global Test Supply
Thank you for your feedback, Rob! We look forward to working with you again.
IT TAKES TOO LONG TO CALIBRATE THE…
IT TAKES TOO LONG TO CALIBRATE THE EQUIPMENTABOUT A MONTH FROM THE TIME I SEND IT UNTIL I GET IT BACK
14 maart 2026
Antwoord van Global Test Supply
We’re sorry to hear about your experience, Erasto. Calibration turnaround times can vary depending on the equipment and workload, but we understand how important timely service is and apologize for the delay you encountered.
We’re always working to improve our processes and appreciate you bringing this to our attention. If there’s anything we can assist you with, please don’t hesitate to reach out—we’d be happy to help.
Order not shipped within reasonable…
Order not shipped within reasonable amount of time. 2 months past promised date. Only shipped when I tried to cancel.
14 maart 2026
Antwoord van Global Test Supply
We sincerely apologize for the delay with your order, Pamela. An unforeseen issue on the manufacturer’s side prevented us from receiving the part within the expected timeframe. We are currently reviewing this with them to ensure that lead times are met moving forward. Thank you for your patience and understanding.
Still not happy
Still not happy. Still did not receive my missing parts to my chimney sweep. Now I'm supposed to send pictures of what I got so you can see what I didn't get after I gave you a detailed inventory and an email of what I did not receive from what I was supposed to receive. Why is this my responsibility? As a customer I feel like I should have had better service. I am in the customer service industry and I never treat my customers this way. Emailed three times called twice. All they said is sent pictures. I don't understand what's sending pictures would do.. Even ask for a complete refund and I would send back the few pieces I didn't get. Still nothing
14 februari 2026
Antwoord van Global Test Supply
Thank you for your feedback, and we’re sorry for the inconvenience caused, Vincent. Requesting photos is part of our standard process to confirm missing items, but we understand this added an extra step. A replacement kit has now been arranged at no charge to resolve the issue. If you need anything further, please feel free to contact us directly.
High Quality Caliper
Purchased this for my son who is an engineering student and had asked for a caliper for Christmas. Wanted to purchase a “lifetime” tool for him and after doing much research, settled upon a Mitutoyo. Global Test Supply had the best prices on Mitutoyo Calipers, and the company had excellent reviews online. I was impressed with the shipping speed as well — it arrived a couple of days after I ordered it. My son is very happy with the quality and feel of this tool. Would purchase from Global Test Supply again. Love that it is a USA company and that they carry authentic, high quality tools.
14 januari 2026
Antwoord van Global Test Supply
Thank you so much for choosing us for such a meaningful gift. We’re honored to be part of your son’s journey and truly appreciate your trust in us. It means a lot to hear he’s happy with it! We look forward to working with you again in the future.
I entered a contest they had and I won.
14 februari 2026
Antwoord van Global Test Supply
Congratulations, Troy! Enjoy your winnings.
Antwoord van Global Test Supply
Thank you for your feedback, Bruce. We determine our stocked items based on both sales trends and product availability.
If you need assistance with anything at all, please don’t hesitate to reach out, we’re always happy to help.
Wishing you a wonderful day!
It the worst place to buy tools
It the worst place to buy tools , I bought in December a yellow jacket clamp amp-meter and I received one non functional in January and since I still waiting for it...I strongly not recomand..
14 februari 2026
Antwoord van Global Test Supply
We're very sorry to hear this, Constantin. We've opened a ticket to look into this matter further, and will be in contact as soon as possible.
I purchased 4 high low thermometers and…
I purchased 4 high low thermometers and 3 didn't work at all and one didn't work correctly. I have tried to get them to give me replacements or my money back and I didn't get either. Just a big run around with minimal to no responses.
14 februari 2026
Antwoord van Global Test Supply
We apologize for the inconvenience, Brad. We looked into this and see we needed some additional information from you to understand the situation fully, and while we were doing our best to resolve it, we weren’t able to get back to you as quickly as we would have liked. We really appreciate you working with us to resolve the issue with the thermometers. We hope to have the opportunity to work with you again in the future.
Am very satisfied about my purchased,
Am very satisfied about my purchased,
Very responsive, Am really happy to have my item as described.
14 februari 2026
Antwoord van Global Test Supply
Love to hear that you had a good experience, Louis. We appreciate you choosing to shop with us.
Antwoord van Global Test Supply
Love to hear it, Tami! Thank you :)
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