Greater London Properties Reviews 

I have dealt with a few different state agents in London for the past decade, but GLP has been the nicest so far. Unlike most agents, they reply to inquiries pretty fast, and in a straightforward manner.

Special thanks to Jessica Tonoli – I have started my current tenancy with her assistance, and have renewed it for the third year now. She has made the process itself, and the intermediation with the landlord, smooth and direct. Such clarity is really reassuring.

Definitely recommend them!

I’ve had a great experience working with Jessica over the course of my tenancy and renewal. She's always been friendly, professional, and quick to respond whenever I had a question or needed help. Everything has been handled smoothly and efficiently, which really makes a difference as a tenant. It’s been a pleasure working with Greater London Properties, I highly recommend their service!

Marcus Williams and Jessica Tonoli were incredibly helpful and made the journey to signing our house very smooth.

As with the other reviews, Shanaz is amazing, and a real credit to GLP.

My issue, as a former tenant is with their property maintenance department. After moving out, our inventory report noted:

- The property has been kept in very good condition.
- The property has been cleaned to a good domestic standard and presented much cleaner condition than at check in.
- All appliances have been tested for power only and all have cleaning omissions, but generally cleaner condition that at check in.
- The kitchen is in much cleaner condition than at check in.
- All other items remain similar to condition at check in.

After repeated unanswered emails over 22 days to Marc Hughes, and finally a chase up by phone, his reply is to deduct £214.08 for additional cleaning.

By law, deposits / deductions should be lodged with the deposit scheme within 14 days, which didn't happen. Without going through the formal DPS appeals process (which I can't yet do, as Marc hasn't lodged the deduction with the DPS), I have no idea when, or if I will receive my deposit back. As any tenant knows, cashflow at the beginning of a new tenancy is difficult having paid deposits for new apartments, while waiting for the return of deposits from old apartments, and GLP have made this as difficult, time consuming and as frustrating as possible.

I had an amazing experience letting my property out through GLP and specifically Razi. It is an absolute pleasure from start to the end to work with Razi. Her positivity, kindness, proactive attitude, communication make the whole experience smooth and stress free. I couldn't recommend her more.

Florian

Huge thank you to Ben who helped me finely the perfect property to rent, he was so friendly and helpful! Thank you! Great service.

I had a truly wonderful experience working with GLP, and in particular with Mareena. From our very first conversation, she was exceptionally attentive and took the time to really understand what I was looking for. Mareena listened carefully, asked thoughtful and insightful questions, and guided me through the process with patience and professionalism. Her dedication and genuine interest made the entire experience both easy and enjoyable.

We are frequently in touch with GLP and notably Razieh Hadian from the Soho office who has been immensely helping in providing us with expert industry knowledge. I have worked closely with Razieh and have found her to be very personable to our needs, extremely professional and very informative regarding the ongoing saga that is the Renters Right Bill. The literature GLP can provide on such matters is extremely well received, however what has pleased me is the ability of their team, notably Razieh, to explain the situation a little more clearly to landlords in simple, yet informative terms and offer guidance on how the relevant changes can affect our small portfolio. I cannot recommend GLP enough and am extremely grateful for the level of service offered by Razieh and her team. - Private Landlord.

Had a great experience with GLP and particularly Marcus Williams, who was very responsive, friendly, and took great care with any questions or concerns I had. He clearly knows the market well and quickly sold me on my current flat. He went above and beyond and let me visit the flat a second time after signing so I could take measurements and prepare for the move, it made the moving experience so much less stressful.

GLP were great when we were relocating to London. Marcus listened to our needs and took the time to appreciate our requirements. Highly recommend their service!

Dealt with GLP twice and it was a fantastic experience both times! Marcus was incredibly helpful and accommodating, he really made me feel I was moving into the right property.

Marcus from GLP helped me out when I moved to the city. He was fantastic - super friendly, professional, and found me the perfect place!

Ben was such a friendly face when walking into GLP. Really reassuring and down to earth. Would highly recommend!

Couldn’t be more grateful to GLP’s agent Ben for the help he has provided on mine and my partner’s hunt for a property. He has been extremely patient and communicative with us and has hugely helped narrow the process down to what we want.
We didn’t know where to start but Ben made the whole experience stress free and we are truly so grateful for the level of care and kindness from him.
Thanks GLP and thank you Ben!
Matt and Elly

Had an easy transition into using GLP through Marcus Williams' clarity and upmost communication when perusing possible properties. Would like to say thank you to him for all his support in finding a property that works for my needs and smooth route to gaining tenancy!

We had a wonderful experience finding a property through GLP. Specifically Marcus Williams was extremely helpful and was available all the time for us to ask questions and clarifications. The whole process was super smooth and we ended up loving the property we moved into. Couldn’t recommend enough, ask for Marcus Williams he was great!

I wanted to say a big thank to GLP and particularly to Marcus for helping me to find such a lovely apartment so quickly. His responsiveness, clear explanations, and genuine care made the whole experience really positive. Thanks also to Jessica who was also very efficient. The new place is wonderful and we appreciate all the effort you put in to make this happen. Thank you again — I’ll definitely recommend you to others!

Extremely Disappointing
I’m stunned to see good feedback about GLP, because my own experience was awful. From start to finish, the service was rude and unhelpful. I’ll make sure to advise anyone I know to avoid renting with them

would stay far away from dealing with them.

I got advice from Rob from GLP on a property sale, where I already had a buyer lined up through my own personal contact. I was a bit hesitant obviously to tell him that, because I expected he would try to sell me their services. The conversation was genuinely the opposite of what I feared from an estate agent. He was very frank and open about the market at the moment, did some research on my flat so was able to give me some helpful specific info, instead of talking in generalities. There was no pressure or promises. Instead of feeling like a sales conversation trying to sign up a client, it felt more like discussing with a professional who was considering my personal situation and problem solving with me. Very helpful and constructive, and his advice was worth thousands for me in the end, unfortunately without him earning a single penny... I definitely owe him a pint!