GMS Mobility Reviews 

I traded in my 4mph scooter for a used approved careco daytona and I couldn't be happier with my purchase. The customer care was fantastic especially Jeremy and Joel. They're both friendly and knowledgeable about their products and I will definitely be using GMS again in the future. Thank you guys you were superb. 10/10.

Just traded my mobility scooter with a replacement and the service was excellent from the trade in collection and delivery of replacement. Will certainly use again if the occasion arises

Friendly and knowledgeable staff. Delivered on time, well and carefully wrapped. Condition exceeded expectations. Well done G M !

They were superb from start to finish . They did exactly as promised and the amount of email response to my questions was incredible. The product arrived on time and was very well packed. I had asked if an exchange was possible and the efoldi scooter was collected also on time with minimum fuss. Also refund was as promised in my account on time as agreed. The staff could not be more accommodating or helpful. Welldone. Highly recommend this company

What a wonderful experience with GMS Mobility, from our initial enquiry speaking with Jeremy, who showed empathy, understanding and wonderful Customer Care to the delivery of a product, at very good value, delivered and packaged incredibly well, by a brilliant team from HT Gardners! Exceptional from the start so we highly recommend GMS Mobility. Thank you.

Well what can I say,I contacted them on Monday and by Thursday everything was sorted. Everyone I spoke to were kind, polite and put me at ease straight away, no messing around, if I had anything else to sort out I wouldn’t hesitate, if I could give more than 5 stars I would thank you very much Ashley

It is not very often that i feel like writing a review but the service i received from GMS deserved recognition.I rang Monday morning at nine thirty had a chat with JOEL ,ordered a micromus it was delivered next day by ten am,This was my second purchase from GMS ,The first being a careco Daytona ,both have been in superb condition .So if you are doubtful about dealing with GMS please dont be ,i am sure you will be pleased.

My mom had a mobility scooter that needed selling urgently as she no longer required it. The staff at GMS provided brilliant service right from the start. They made everything so easy for us and they collected the scooter and transferred the funds on the same day. I would highly recommend this company

What a fantastic company, Joel,Jeremy and Georgina from start to finish, I would highly recommend top people ♥️♥️

I filled out the paperwork and sent it to GMS Mobility. They responded quickly and made an offer to which I accepted. They referred me to their courier and I confirmed the day for collection. They gave me a 3 hour window on the arranged date and collected the scooter. I was told it would take 48 hours to get to GMS which it did and at the end of business that day, I had been paid by bacs. Excellent service and communication throughout.

I would highly recommend GMS Mobility after our excellent experience with them.
From buying the wheelchair to delivery Joel was extremely helpful and friendly throughout.
We would not hesitate to buy mobility equipment from them again in the future

I have just dealt with Georgina over the last few days and she was fantastic.The whole process was flawless and I would recommend to anyone

Dealing with GMS has been a demonstration of what outstanding customer service can be but so rarely is. Various conversations with other firms led me to believe that selling my mobility scooter would be difficult and that I would receive very little for it. Georgina made handling the whole process simple and hassle free. I was given a very fair offer which I accepted. Collection was then arranged on a date to suit me. Communications throughout were superb. Collection was efficient and on time. Payment made direct to my account very soon after delivery to GMS. The whole experience was easy. GMS should be proud of their outstanding customer service. I would heartily recommend GMS to others.

What a thoroughly open/honest and trustworthy business. I recently needed to part exchange my Pride scooter fo a lighter one. Initial contact was made and prompt reply received from Georgina. From that moment the whole transaction was carried out so professionally. Part exchange allowance very fair,scooter selected was an ex demo in absolute mint
condition. After a few days I had a problem.Luckily I only live 15 miles away so after telephone contact immediate appointment agreed for later the same day. (New scooter folds and fits the car)
Problem solved within the hour and I was on my way home. Based upon my experiencse I cannot recommend this company more highly. Special thanks to Georgina,Jeremy and Joel for a professional transaction. If you are in the market for a used or ex demo scooter please try GMS...you wont be disappointed
Ian T

Great company to buy a mobility scooter from and excellent customer service support I didn’t want to sell my old scooter privately with all the hassle so part exchanged for new
One Joel was very patient and understanding and arranged everything for me and the courier company was excellent service and very helpful and friendly I would recommend to others in future thank you

Great company to deal with, good valuation of scooters and tracked collection on allocated day and took out all the hassle of trying to sell them privately.Georgina was fantastic in sorting everthing out via e-mail and telephone conversations and bank transfer completed within two days of collection.Thank you.

Truly the best customer service ! In less than 24 hours problems solved and replacement received! Thanks very much.

Bought a used Mobility Scooter from the company unfortunately the battery was not up to standard, the company paid for the return postage and gave me a full refund,
GMS are a really good company to deal with and would
Highly recommend them.

The wheelchair was collected on time as promised and as soon as it was received at their warehouse payment was made. A very prompt and efficient service.

Georgina was a pleasure to work with, the offer was 109% held to and collection was very quickly made too. Extremely good company would use again without hesitation.