Proovia Couriers Reviews 

60.701
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sabin has just delivered my new table & couldn’t have been more helpful. He rang 15 minutes before his arrival; his communication was brilliant; arrived right on time; happily carried the table round... Toon meer

Beoordeeld met 5 van de 5 sterren

Alexandru Scripcariuc was polite, friendly and cheerful. He let me know his exact time of arrival 20 minutes beforehand. The furniture was handled carefully and expertly and placed where I asked. A re... Toon meer

Beoordeeld met 5 van de 5 sterren

Superb delivery. I was very well informed about arrival time and a more exact delivery window. The two gentlemen who delivered the wardrobe - driver was Ionut - were SO helpful in getting it up to the... Toon meer

Beoordeeld met 5 van de 5 sterren

I was kept informed of the delivery progress right from the outset and given regular updates until the item was on my doorstep! Delivery was right on time which was excellent! My purchase... Toon meer

Bedrijfsgegevens

  1. Koeriersbedrijf
  2. ook in
  3. Koerier- en bezorgdienst
  4. Pianoverhuisservice
  5. Rederij
  6. Verhuizer
  7. Verhuizing en opslag

Over Proovia Couriers

Geschreven door het bedrijf

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

61K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,8

Alle reviews

(60.701)

14.027 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sabin-First class delivery

Sabin has just delivered my new table & couldn’t have been more helpful. He rang 15 minutes before his arrival; his communication was brilliant; arrived right on time; happily carried the table round to my back door.
Can’t recommend him highly enough.

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Alexandru Scripcariuc was polite

Alexandru Scripcariuc was polite, friendly and cheerful. He let me know his exact time of arrival 20 minutes beforehand. The furniture was handled carefully and expertly and placed where I asked. A really easy and smooth transaction from start to finish,as always and excellent communication every step of the way from the moment the collection and delivery were booked. I would use Proovia every time.

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5* service

I was kept informed of the delivery progress right from the outset and given regular updates until the item was on my doorstep!

Delivery was right on time which was excellent!

My purchase was handled with care and arrived in perfect condition.

Very happy with the service I received from Pantiru. He was very professional and polite!

Would be happy to deal with this company again!

12 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The online booking system is a joke.

The online booking system is a joke.

Apparently they recently changed their online booking system and its an absolute joke. You used to be able to select a collection and delivery date very easily and appeared to work seeing as I had been using them for 4 years. To get a proper booking you have to now email them to which they tell you to just book online and then email them with the details of the dates required and they will manually change the booking.

In some cases you end up having to pay for a storage charge when you book online because the dates showing for delivery are about a week later. Good luck getting that refunded,

In the past few days I have lost 2 orders due to this mess costing me over £800, so I won't be using them again.

There are plenty of other couriers. I suggest people use them.

13 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Used to be good but they recently…

Used to be good but they recently changed how you book online and its just a mess. They claim it makes it easier but in fact its quite the opposite.

They turn up when they feel like at and some of the drivers they employ are a joke. I've had a man and women turn up and I've ended up having to help as the woman just couldn't lift

13 oktober 2026
Review zonder uitnodiging
Logo Proovia Couriers

Antwoord van Proovia Couriers

Hello,

We are sorry to hear that you were disappointed with your recent experiences with our service.

Our delivery crews are expected to arrive within the agreed delivery arrangements and be fully prepared to handle the items assigned to them.

Customers should not be expected to assist with lifting or carrying items that the crew has been booked to handle.

We take your comments regarding the drivers and delivery arrangements seriously and would like to investigate these incidents further.

Please contact us at marketing@proovia.delivery with your order number or further details about the deliveries so that our Quality Assurance team can review what happened and take appropriate action where necessary.

Yours, Proovia Couriers

Beoordeeld met 5 van de 5 sterren

Good experience

Quick, efficient, well mannered and very careful with our heavy delivery. Very happy. Great job!

13 oktober 2026
Review zonder uitnodiging

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