GoCruise & Travel with Tony & Dan Reviews 74

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have just returned from a brilliant 12day cruise on MSC Virtuosa to the Iberian Coast, Canary Islands and Madeira which was booked through GoCruise & Travel.All aspects of the booking procedure and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have used Go Cruise and Travel before and as always a very happy experience, always there to answer any queries that may crop up. Our latest holiday was with Riviera Travel to Classical Spain we had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan and the team at Go Cruise are knowledgeable, friendly and always ready to help and advise. We have booked several cruises and two package holidays with Dan and everything was efficient from the f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely top class service again from these guys. Their cruise knowledge is second to none so you can be sure you’re getting something that is right for you. They never hard sell and will listen car... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Cruisereisbureau

Geschreven door het bedrijf

We are a Kent-based family business, established in 2001. As GoCruise we (Tina & Tony Hammond) initially focused all our efforts towards the cruise sector and with that experience behind us, we remain cruise specialists, representing the vast majority of cruise lines on the world's oceans and rivers. However, as GoCruise & Travel we are now able to source and book your perfect land holidays too. Whether that is an African safari, a relaxing beach holiday, an adventure to the Galapagos or a short city break at home or away. Having laid the foundations and built up the business, Tina retired from the customer facing side of the company in 2010. After graduating from Southampton Solent university in 2019 our son, Dan, joined the business. Dan took his first cruise when he was just 18 months old and brings with him a younger generation's view of cruising. Whilst living in Southampton he acted as Port Agent for Royal Caribbean, Azamara and Marella cruises, gaining experience of the often-unseen side of the cruise industry. When Covid hit in 2020 Dan spent a great deal of his time helping our existing clients with the necessary re-booking of holidays, but he also took time out to help the wider community, answering questions from concerned holiday makers across social media channel


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

74 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Working with Dan to book the cruise has…

Working with Dan to book the cruise has made my experience much better than booking myself and it didn't cost any extra to book with him. he is very quick to reply to questions and nothing is to much.

27 september 2024
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Antwoord van GoCruise & Travel with Tony & Dan

Richard, thank you for taking the time to review Dan’s service and it is so great to hear you’ve had such great experiences! We’re really appreciative of your custom and hope to continue making the experience easy and stress free for you.

Beoordeeld met 5 van de 5 sterren

Very Happy.

Great service from start to finish from very knowledgeable people.

26 september 2024
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Antwoord van GoCruise & Travel with Tony & Dan

Thanks Vince for the kind words, we are so happy to hear you've had such great service from us, your custom means so much.

Beoordeeld met 5 van de 5 sterren

Great service & Dan is a credit to the…

Great service & Dan is a credit to the company.

27 september 2024
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Antwoord van GoCruise & Travel with Tony & Dan

Paul, thank you so much, it is great to hear that you have received such great service from Dan and I know he truly appreciates your words and custom.

Beoordeeld met 5 van de 5 sterren

Can't imaging anyone more helpful than Dan

As always Dan is the most helpful person you can imagine. Recently P&O & Cunard changed their disable policy causing many people to have their cruises cancelled. By the time I had received the official notification emails, Dan had already confirmed our P&O cruise was still OK, and moved cabins on our Cunard cruise to get the last available accessible cabin. This is outstanding service, and what Dan does every time.

3 september 2024
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Antwoord van GoCruise & Travel with Tony & Dan

Steve & Claire, I can't thank you enough for your comments. We fully understand how the change of policy effected many and we are so glad Dan managed to get it all sorted to relieve all of that stress. Thank you for your kind words and continued loyalty.

Beoordeeld met 5 van de 5 sterren

Would not book with anyone else!

Title is the truth! We came across Go Cruise & Travel by hearing others that had used them to book a cruise. We booked a group cruise for my 40th birthday for 13 people and Dan was excellent with every single one of us that booked, ensuring we had everything we needed for our holiday. He explained everything well and was really helpful for those of us that were first time cruisers. We were really impressed and since then would not even consider booking with another agent.

29 september 2023
Review zonder uitnodiging
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Antwoord van GoCruise & Travel with Tony & Dan

Jonny, thank you so much for taking the time to review us. We greatly appreciate your views and custom, we can’t express how much your loyalty means to us. Thank you!

Beoordeeld met 5 van de 5 sterren

A first class individual service

A first class individual service. They get to know you, your likes and dislikes before selling you anything. Dan has become a friend as well as a service provider. His knowledge of cruising is extensive. He is always keen to contact you if there are any offers or extra benefits available for something he thinks might appeal to you. The service does not end after you have paid for your holiday it continues until you return. A quick check to make sure everything was as you expected it and if there was a problem he is always there to help.

1 september 2024
Review zonder uitnodiging
Logo GoCruise & Travel with Tony & Dan

Antwoord van GoCruise & Travel with Tony & Dan

Ken, thank you so much for taking the time to review us, we value your custom/views and can’t express how much we appreciate it.

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