Taking the shots every day for a few months makes it really noticeable that it reverse some signs of aging and also gives a boost of energy. After reaching some level it stops improving but it keeps s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve been using Gold Collagen Plus consistently, and I’ve noticed really positive changes in my skin. It looks more radiant and glowing, feels better hydrated, and the texture is much smoother. My ski... Toon meer
Bedrijf heeft geantwoord
Ordered online, parcel arrived promptly and well wrapped. Contents had long expiry dates. Returned to this make after long absence while trying similar products which I believe had little effect. L... Toon meer
Bedrijf heeft geantwoord
Prodotto semplicemente ineguagliabile. Tempi consegna rispettati. Apprezzabile l’attenzione al cliente: molto gradito - quando capita - l’invio di campioni omaggio e piccoli prodotti extra come premi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vitamine- en supplementenwinkel
- Cosmetische producten leverancier
- Cosmetisch productleverancier
- Voedselfabrikant
Over Gold Collagen®
Geschreven door het bedrijf
GOLD COLLAGEN® is the pioneer of collagen-based liquid supplements and the only clinically proven and patented formula that stimulates natural collagen production from within.
Market leader in the UK, Italy and Spain since 2011 with a range of award-winning supplements and skin care solutions.
Working with leading academic institutes, nutrition and scientific experts, MINERVA Research Labs created with GOLD COLLAGEN® a range of collagen supplements supported by 3 European Patents, 1 US Patent, and 13 clinical studies on over 1,300 subjects, with results published in 12 peer-reviewed scientific papers and medical books. Since 2009, MINERVA Research Labs is committed to offering specialist, innovative and great-tasting collagen supplements that truly improve the health and beauty of skin, hair, joints and well-being from the inside out. GOLD COLLAGEN® is committed to the planet and uses glass bottles and fully recyclable packaging since 2011.Contactgegevens
Verenigd Koninkrijk
- gold-collagen.com
4,3
Uitstekend
330 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Gold Collagen®
Thank you very much for your kind feedback. We are pleased to hear that you are satisfied with our team and services. Your support is greatly appreciated.
Kind regards,
The GOLD COLLAGEN® Team
Over priced & ineffective lip plumper
Postage was super fast. The lip plumper did not moisturise my lips anymore than a £2.00 lip balm. It’s actually dried out my lips. The hair collagen I have only used a couple of times so cannot comment yet on what difference it has made. Very expensive product with no effect like described.
30 januari 2026
Antwoord van Gold Collagen®
Thank you for your feedback. We’re glad your order arrived quickly and apologise that the lip plumper didn’t meet your expectations. It is designed to hydrate and enhance lips, though results can vary individually. Our Hair Collagen supports stronger, healthier hair with visible results typically seen after consistent use over several weeks. We appreciate your comments and value your experience with our products.
Kind regards,
The GOLD COLLAGEN® Team
Honestly
Honestly, I don't see any difference yet, maybe I don't know exactly what to look for after taking it and after how many days to see the difference. I TAKE FROM 4 DAYS
28 januari 2026
Antwoord van Gold Collagen®
Hi Mariana,
Thank you for sharing your experience with us. We completely understand your concern, and it's great that you've reached out after 4 days.
Skincare supplements work from within and need time to show visible results. Most of our customers begin noticing improvements after consistent use after 3 weeks, with optimal results typically appearing around the 90-day mark.
We're confident in our formulas because independent clinical trials demonstrate real results with our Patented NUTRIGLOW®️ skin complex: a 12% increase in skin hydration after just 3 weeks, a 27% decrease in fine lines and deep wrinkles after 6 weeks, and a 20% increase in skin elasticity after 9 weeks. This double-blind, randomised, placebo-controlled trial involved 108 volunteers taking the supplement daily for 3 months.
Additionally, our Patented Antioxidant Complex®️ showed results in a separate study: 92% of participants noticed increased skin elasticity, 85% saw reduced pigmentation, and 87% felt they looked younger. This was a double-blind, randomised, placebo-controlled clinical trial conducted by an independent aesthetic clinic in Italy, involving 120 healthy volunteers over 90 days.
What to look for as you continue: improved skin hydration and texture, more even skin tone, enhanced radiance, and increased firmness. We recommend taking progress photos in consistent lighting to help track subtle changes.
We'd love to hear how you're getting on after a few more weeks. Please don't hesitate to reach out to our customer care team if you have any questions about your journey with us.
Thank you for giving us a try!
The Gold Collagen Team
I ordered 30 but they charge
I ordered 30 but they charge. Me double and mail them they didn’t answer totally scam
3 januari 2026
Antwoord van Gold Collagen®
Hello,
Thank you for your feedback. We have carefully reviewed this matter and can confirm that our records show one order of 2 month supply (60 days = 6 boxes) of the PURE product and one corresponding charge only associated with this purchase. At this time, we are unable to locate any prior customer service inquiry linked to the email address you provided here on Trustpilot.
To ensure this is resolved promptly, we have sent you an email with further details and guidance. Please check your inbox and respond so we can work with you directly to clarify and resolve the issue.
We take all customer concerns seriously and appreciate the opportunity to provide support and ensure satisfaction with your Gold Collagen experience.
The Gold Collagen® Team
Ottimo
Ottimo. Servizio clienti top. Buonissimi i prodotti. Ricomprerò
6 januari 2026
Review zonder uitnodiging
Antwoord van Gold Collagen®
Caro RM,
La ringraziamo molto per il suo gentile feedback. Siamo lieti di sapere che è soddisfatto sia dei nostri prodotti sia del servizio ricevuto. Il suo supporto è molto importante per noi e non vediamo l’ora di accoglierla nuovamente per futuri acquisti.
Cordiali saluti,
Il team di Gold Collagen®
Antwoord van Gold Collagen®
Thank you Safi! We're glad you love Gold Collagen products.
I have been a loyal customer for years…
I have been a loyal customer for years and put countless people onto them who also subscribe. I moved to Dubai and asked them to change my addresss. They responded with a complex way to do through account online. I asked them to do it manually or cancel my subscription. So they cancelled my subscription. The product is good but over priced and the worst customer service I have ever encountered.
6 januari 2026
Review zonder uitnodiging
Antwoord van Gold Collagen®
Dear Jonathan,
Thank you for your feedback and for being a loyal customer over the years - we truly appreciate your support and referrals.
We sincerely apologise for the confusion. Our Customer Care team misunderstood your request, and we should have communicated more clearly from the start.
Unfortunately, we don't currently offer subscriptions in the UAE.
We're sorry we didn't handle this better. Your feedback helps us improve how we communicate with our customers.
Very happy with this product,satisfied customer will…
Very happy with this product,will continue to buy
27 november 2025
Antwoord van Gold Collagen®
Dear Julie,
Thank you for taking the time to leave this review, and we truly appreciate your loyalty.
We're so glad to hear you're satisfied with your purchase! It's wonderful customers like you who make what we do so rewarding.
We can't wait to serve you again!
Best Regards,
the Gold Collagen team
Fantastic product
Excellent product my hair has doubled in thickness since taking gold collagen 40+ absolutely no problem with this company and on time delivery. Overall excellent
10 juni 2025
Antwoord van Gold Collagen®
Hi Ann,
Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear about the fantastic results you've experienced with Gold Collagen 40+ and that you've noticed such a significant improvement in your hair thickness.
Your kind words about our service and delivery mean the world to us. We're thrilled to have you as a customer!
Best regards,
The Gold Collagen Team
I have not received my order
29 november 2025
Antwoord van Gold Collagen®
Dear JC,
We sincerely apologise for the delay with your order placed on the 29.11.25. Due to the high volume of orders during Black Friday, processing times were longer than usual, and we're truly sorry for any inconvenience this has caused.
Your order has now been processed and dispatched, and you should receive it very soon. We're terribly sorry for the wait and appreciate your patience during this busy period.
If you have any further questions or concerns, please don't hesitate to contact our customer care team at customercare@gold-collagen.com. We're here to help.
Thank you for your understanding.
Best regards,
Tania
Dealing with the issue I had quickly…
Dealing with the issue I had quickly and effectively
25 november 2025
Antwoord van Gold Collagen®
Thank you Mrs Quarmby!
One bottle arrived broken, but no response from customer service.
One bottle arrived broken and I sent across evidence for this and have heard nothing back, despite me chasing.
As a product, it’s too early to say if it works, but in terms of customer service, very poor (as others have also experienced). It’s a shame!
11 november 2025
Review zonder uitnodiging
Antwoord van Gold Collagen®
Dear YC,
Thank you for taking the time to share your feedback, and we sincerely apologise for your experience.
We're very sorry to hear that one of your bottles arrived broken and, more importantly, that you haven't received a response despite chasing us. This is absolutely not the standard of service we aim to provide, and we understand your frustration.
Unfortunately, we have not received your original message from the email address you provided privately here on TrustPilot. We would very much like to resolve this matter for you as quickly as possible.
We will be reaching out to you directly using the contact details associated with your order to make this right.
Once again, we apologise for the inconvenience and disappointment this has caused, and we appreciate your patience as we work to resolve this for you.
Kind regards,
Tania
It’s a great brand and is easy and…
It’s a great brand and is easy and convenient to drink and I think it really works - when I stopped I noticed the difference !
8 november 2025
Antwoord van Gold Collagen®
Dear Reygate,
Thank you so much for your lovely review! 🧡
We’re really happy to hear you find our brand easy and convenient to drink and that you noticed the difference when you stopped.
It means a lot that you took the time to share your experience.
Have a lovely day.
Best Regards,
Gold Collagen team
Antwoord van Gold Collagen®
Dear Evs,
Thank you so much for your kind review!
We’re delighted to hear you’re happy with both the service and the product – your support means a lot to us.
Wish you a lovely day.
Best Regards,
Gold Collagen team
Quick delivery
Couldn't purchase from other sites all out of stock
Ordered and delivered quickly
27 oktober 2025
Antwoord van Gold Collagen®
Dear Anouska,
Thank you for your review!
We really appreciate you choosing us and hope to see you again soon.
Best Regards,
Gold Collagen team
Great
After one month of usage my hair fall started to decrease to am so happy to renew for 3 months more, am excited to see the results after 3 months
1 november 2025
Antwoord van Gold Collagen®
Dear Maria,
Thank you so much for sharing your experience! It’s wonderful to hear that you’ve already noticed less hair fall after just one month.
We’re really happy you’ve decided to continue for another 3 months and we’re excited with you to see your results 🤍
Best Regards,
Gold Collagen team
Antwoord van Gold Collagen®
Dear Mrs O,
Thank you so much for your review!
We’re delighted to hear you find the product great and effective.
Your feedback means a lot to us! 🌟
Best Regards,
Gold Collagen team
Delivery is always prompt and customer…
Delivery is always prompt and customer service excellent
25 oktober 2025
Antwoord van Gold Collagen®
Dear Gail,
Thank you so much for your kind words! We’re delighted to hear you’re happy with our prompt delivery and customer service.
Wish you a lovely day.
Best Regards,
Gold Collagen team
Sono capita per caso in una farmacia in…
Sono capita per caso in una farmacia in Veneto. La responsabile del vostro brand, mi ha colpita con la spiegazione precisa e ho acquistato più volte il prodotto. Devo ammettere che non avevo mai considerato l'acquisto di un integratore ma la signora Marilena (mi sono fatta lasciare il nome nel caso non fossi stata soddisfatta come invece è accaduto), ha saputo propormi "l'elisir" perché evidentemente ha individuato le ragioni per le quali avrei dovuto provarlo. Complimenti, eccezionale il prodotto è eccezionale il vostro team. NB ho indicato una data approssimativa perché era luglio ma non sono in grado di ricordare la data.
15 juli 2025
Review zonder uitnodiging
Antwoord van Gold Collagen®
Gentile Emiliana,
Grazie di cuore per la sua recensione e per la fiducia che ci ha accordato nel tempo.
Siamo davvero felici che la spiegazione della nostra responsabile le sia stata utile e l’abbia accompagnata nella scelta del prodotto.
Ci fa molto piacere sapere che considera il nostro integratore un vero e proprio “elisir” e che abbia apprezzato sia la qualità del prodotto che il lavoro del nostro team.
Commenti come il suo ci motivano a fare sempre meglio – grazie ancora! 🌟
Cordiali Saluti,
Gold Collagen team
Best collagen there is
I am subscribed for few years now. The nicest tasting collagen, and easy to drink! Happy with my skin and I get lots of compliments despite my age ☺️
5 april 2025
Antwoord van Gold Collagen®
Dear Elna,
Thank you so much for your lovely review and for being with us for so many years!
It’s wonderful to hear you enjoy the taste and find it easy to drink – and we’re especially happy that you’re feeling great in your skin and getting lots of compliments.
Your trust and loyalty mean a lot to us ❤️
Best Regards,
Gold Collagen team
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