GoldenCrest Metals, LLC Reviews 18

TrustScore 4.5 uit 5

4,3

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Bedrijfsgegevens

  1. Goudhandelaar

Geschreven door het bedrijf

Founded by industry veterans with over 20 years of combined experience, GoldenCrest is built on integrity, transparency, and competitive pricing to empower investors of all skill levels to reach their financial goals with precious metals.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

18 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Working w Sebastian

Working w Sebastian, who is very knowledgeable and honest. Kind and helpful.
Great company and I appreciate all the help with my family’s look into precious metals . There are lots of options. Great customer service with Sebastian and the Golden Crest staff. Love the Crest Report too!

14 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rich made my retirement rollover simple…

Rich made my retirement rollover simple and stress-free. He explained everything clearly, answered all my questions, and guided me through each step without any pressure. His honesty and patience really stood out. I left the process feeling confident and well taken care of. Highly recommend working with Rich.

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A truly great experience with the team!

The emphasis on education during the process put any of my angst at ease. Rich was so great to me. I had my hand held throughout the process from A to Z. The attention to detail and aligning my purchase with my goals was just such a positive experience. I strongly recommend GoldenCrest Metals. Wonderful team!

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I loved working with GoldenCrest Metals…

I loved working with GoldenCrest Metals . I felt so comfortable and confident in my choices. My representative John was so informative . Justin helped me with my paperwork and made it a breeze. I love the fact that they have a very involved owner. The whole team made it very easy . I am looking forward in making future purchases.

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good experience! Will recommend to friends and family

Tom made my first gold and silver buying experience very easy, uncomplicated, and overall smooth. I appreciated his attention to detail, willingness to admit that he doesn't have all the answers, and the fact that he really listened to what my goals are and why I was looking to buy physical metals!

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great local business

I had a great experience working with GoldenCrest Metals. I originally heard Rich Jacoby on The Crest Report, and that’s what prompted me to reach out. I was having trouble moving my TSP, and honestly the process felt confusing and frustrating before I talked to them. The team at GoldenCrest walked me through everything step by step and made sure I actually understood what was happening, instead of just pushing paperwork at me. They were patient, responsive, and clearly knew the ins and outs of the TSP rollover process. Once they got involved, things moved smoothly and the stress level dropped fast. If you’re stuck or unsure about how to move a TSP or want to explore precious metals as part of your retirement strategy, I’d definitely recommend giving GoldenCrest Metals a call.

31 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

A few weeks ago, I contacted GoldenCrest expressing an interest in buying precious metals from them. They assured me during the call there would be "no pressure." Today, the dealer called me out of the blue and asked "so when would you like to buy?" When I said I needed more time, he said in an accusatory manner "why do you need more time? we already went over it." I then requested a written quote for premiums and buyback spreads. The dealer abruptly ended the conversation and hung up upon hearing my request. I'll let you decide if this is the kind of dealer you would like to do business with. Personally, I want nothing to do with them.

6 februari 2026
Review zonder uitnodiging
Logo GoldenCrest Metals, LLC

Antwoord van GoldenCrest Metals, LLC

Dear Matthew,

Thank you for bringing this to our attention. To be perfectly candid, we are incredibly disappointed to hear about your experience. The behavior you described is completely unacceptable and runs counter to the "no pressure" philosophy we pride ourselves on.

At GoldenCrest, we have built our reputation on transparency and respect. This is, in fact, the first time we have received negative feedback of this nature, and we are taking it very seriously.

Here is how we are addressing this:
Internal Review: We have spoken directly with the representative involved regarding their conduct and the abrupt end to your call.
Retraining: We are implementing a mandatory retraining session for our desk to ensure that requests for written quotes and buyback spreads are handled with the transparency they deserve.

Our Commitment: We never want a potential client to feel cornered. Our goal is to be a resource, not a hurdle.
We understand that you previously declined our offer for an at-cost purchase, as your focus was understandably on price and clarity. We respect that decision; however, we want you to know that the offer remains on the table should you ever change your mind. We would welcome the opportunity to prove that this incident was a one-time lapse in our usually high standards.

Regardless of whether you choose to do business with us in the future, we appreciate the wake-up call. It allows us to ensure no other customer has an experience like yours.

Best regards,

Rich Jacoby
GoldenCrest Metals

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Sebastian was Professional, straightforward and patient explaining my options and how I can protect my assets in the best way. Thank you Golden Crest Metals.

20 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Golden Crest Metals: A Family-Like Partner for My Precious Metals Journey

As a proud owner of a women-owned small business, I couldn’t be happier with my experience purchasing precious metals from GoldenCrest Metals! Working with Adriana and the owner, Richard, felt like joining a family—they were warm, attentive, and genuinely invested in helping me make a smart investment and deal with challenges faced starting my business. Their expertise and no-pressure approach made the entire process seamless, and their transparency gave me confidence in my decision. I highly recommend GoldenCrest to my friends and any entrepreneur or investor looking for a trustworthy partner in precious metals!

30 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kinda and helpful

I'd been considering investing in silver for a while, but had no idea where to start. The dealers Matt and John helped walk me through everythying. They were very respectful. If I purchase more it'll be with GoldenCrest Metals. I expect to stay in touch with them for years to come.

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless and easy to get started

I was looking to move some of my 401k into precious metals. When I called, Tyler was able to help us find what we were looking for. He was very knowledgeable and transparent. The process was seamless and quick. I couldn't be happier with my purchase. I highly recommend this company to anyone looking to put their money into precious metals.

14 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As I was getting ready to retire

As I was getting ready to retire, I needed to make sure my money was safe with everything going on these days. I did my research and found Goldencrest Metals, and I can't say enough good things about them. From my first phone call with Michael I could tell he really knew his stuff when it comes to gold and silver. He explained everything in a way that made sense to me, and he was patient with all my questions. What I really appreciate about Goldencrest Metals is how honest they are. They took the time to help me understand what was happening in the market and how it could affect my investments. I felt like they were looking out for me, not just trying to make a sale. Overall, I would recommend Goldencrest Metals to anyone looking to invest in gold or silver for their retirement. They made the whole process easy and gave me peace of mind knowing my future is in good hands.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely easy company to work with

GoldenCrest Metals made investing $40,000 in precious metals for my IRA simple and stress-free. Their representative, Charles, was attentive and provided top-notch service. Charles took the time to explain the investment process and helped me select the right metals for my portfolio. He was patient with my questions and ensured I felt confident in my investment decisions. Thanks to Charles and GoldenCrest Metals, I now have a portfolio that includes precious metals. I highly recommend GoldenCrest Metals for their exceptional service and expertise in precious metal investments

18 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As simple as it can be

My parents were looking to move some money out of their old IRAs but navigating the Precious Metals IRA companies was very daunting for them. We did some research and had several conversations with Tom at GoldenCrest. Tom was very patient with both of my parents and was willing to go over things multiple times to make them feel comfortable. I know we made the right choice based on Tom's attitude and knowledge. I am now in the process of rolling over a 401k from my old job into a precious metals IRA. Thank you Tom and GoldenCrest metals for the excellent service you have provided for my family.

29 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience all in all!

This was my first experience at setting up and funding a precious metals IRA ,My initial contact at GoldenCrest John Bolton who was super helpful and attentive in setting an appointment for me to start my account and help get the funds transferred.

They ensured I was comfortable with the decision to move funds over as a beginner, I was able to get the process done in a matter of two weeks and after they assisted me and the metals purchasing process, They ensured I understood all of my options and what was available to me in the market.

Could not recommend this company any more. Attention to detail, service, and pricing were the top three for me personally

30 januari 2024
Review zonder uitnodiging

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