Gold Star Gas Services Reviews 

31
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. Engineers were professional, punctual and installed our new gas boiler with care and made it all very easy and stress free. Will be using them for any future work we need including... Toon meer

Beoordeeld met 5 van de 5 sterren

Gold Star recently did some work for us, replacing a gas boiler and balancing the heating system. They were excellent from start to finish. Ultra professional, polite and reliable. My heating system i... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently had a new central heatig boiler installed by Gold Star, and have no hesitation in recommending them. The engineers carried out the work quickly and eficiently and were very polite and helpf... Toon meer

Beoordeeld met 5 van de 5 sterren

Gold Star Gas Services were asked to provide a quote to fit a new boiler for us. Once we agreed the price, and date, they arrived and fitted the boiler without any problems. The only thing I would say... Toon meer

Bedrijfsgegevens

  1. Gasbedrijf

Informatie afkomstig van verschillende externe bronnen

Gold Star Gas Services has established itself as a Company that has built a strong reputation for Customer Service and Reliability. We pride ourselves on politeness, neatness and a respect for doing a job on time and right first time! Our engineers are all time served and Gas Safe registered serving the whole of the UK. We are the Number 1 specialists in domestic natural gas central heating installations and maintenance. We believe everybody should receive the Gold Star Treatment - Every Time!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

31 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(31)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended. Engineers were professional, punctual and installed our new gas boiler with care and made it all very easy and stress free. Will be using them for any future work we need including annual service

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have used gold star for a number of…

Have used gold star for a number of years and have found them very competitive on price thy also look after my B2T properties and every year send my a reminder of the up and coming annual service and gas certificate (cp12) which I found very useful.
I would have no problem in recommending.

8 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional, reliable and friendly service

Gold Star recently did some work for us, replacing a gas boiler and balancing the heating system. They were excellent from start to finish. Ultra professional, polite and reliable. My heating system is now working better than at any time over the last 30 years! Gavin also did a great job servicing our gas fire, which is now gleaming. Thank you to Jay, Gavin, George and to Louise in the office for a faultless service.

31 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New boiler fitted/ Highly recommended

Had to replace my boiler and after getting about 5 quotations decided to go with GoldstarGas based on the recommendations from other people wich they worked with them in the past! Fair price , good communication with the office, and high standard job provided by Gavin and Jay!
Very transparent company! Highly recommended

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Service

I needed to replace my old heating system which was a boiler and water tank for a combi boiler. The engineer that came to give me a quote arrived on time and gave me a very reasonable price. The work was carried out quickly over two days and the dates I needed were accomadated. The two engineers that arrived, arrived on time, talked us through all of the work, protected all of our carpets and disposed of all rubbish, even hoovering everything before they left. All coordinated by the lady in the office. I received my gas safety certificate, my warranty and receipt. Highly recommend. Thank you!

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super efficient!

Absolutely outstanding service from the fitting of our boiler three years ago,to now,the second annual service.Very friendly and efficient staff,very happy to recommend this company.

20 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

Gold Star Gas recently installed a new gas cooker including running a new gas feed from the meter along with an annual boiler service. Really impressed with everything - quality of work, arrived on agreed time and dates, communication from office, engineers were really polite and tidied up after themselves. Price was very reasonable and a particular shout out to Jay who did both the quote and work. Will definitely use again - they’re going to remind me next year when the service is due.

19 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great advice, great customer service, great installation service by a very good engineer Very clean work and left the work space very clean. He took time to explain the work he did and the extras installed.
I highly recommend them.
Thank you I now can enjoy a warm house

23 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling company

Appalling company. Came back early from holiday to ensure that I kept the appointment that they had made to conduct my annual service. They 'phoned about 9 am to cancel the appointment. When I phoned to complain the person at the other end of the phone said that there had been an "admin error". When I queried this she put the phone down on me. I immediately cancelled my direct debit. Worth pointing out that only twice in the last 13 years have they kept to the original agreed appointment time.

3 oktober 2023
Review zonder uitnodiging
Logo Gold Star Gas Services

Antwoord van Gold Star Gas Services

Good afternoon, we believe you have left your 1 star review on the wrong site! You are not our customer, and we do not offer a service/maintenance contract. We are based in Worcestershire if this helps?
Please remove your review, and add it to the correct company on this site.

Beoordeeld met 5 van de 5 sterren

Professional & Reliable

This company has demonstrated itself to be highly professional and knowledgeable of domestic gas appliances. A GoldStar engineer visited my proposed house purchase and identified a dangerous gas hob and a faulty boiler which was beyond repair. Put your trust in these professionals to conduct a thorough safety check prior to purchase.

7 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

We were so pleased with the two young men Gavin and George that fitted our new boiler we had been without heat and water for over a week we now have a lovely new boiler and a warm bungalow .We would strongly recommend Gold Star Gas .

27 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied

Friendly, hard working,perfectionist engineer did a great job fitting my new boiler.Pity thre was no office staff available on the day of the installation.

18 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sets the Gold standard of service and competence

We have always used Gas Gold to service our gas boiler and provide the certification we need as foster carers. After our 20 year old boiler broke down recently, we called Gold Gas out to repair it. This was responded to very quickly and after diagnosing the fault, and discussing the costs involved and the limited benefits it would give decided to replace the boiler. We were advised on the different options available and following our decision the replacement was booked for 2 days later.
The engineers turned up spot on time and answered our questions as they worked. By mid afternoon all was done as the boiler was purring along and any mess completely cleaned up by the engineers.
The difference this boiler has made is spectacular compared to the old one so we are very pleased.
Gas Gold hav, as usual been exceptional throughout with good quality honest advice and no pressure upselling. The costs are competitive and their reputation as a quality company is well deserved.
The engineers are polite, well mannered, considerate honest and competent. They are the measure by which similar companies should be measured.

1 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Finally a company who is on the ball!

Finally a company who is on the ball, I have no hesitation in recommending GoldStar Gas Services for a boiler replacement.
Quoted immediately during site visit.
Installation booked, appointment kept, work on site done in promised time and followed up with guarantee registration and promise to call for to offer service in a years time.

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m really pleased with my new boiler

I’m really pleased with my new boiler.
The two engineers were so polite and helpful, they didn’t leave any mess and all the rubbish was taken away.
I’m glad I chose Gold Star.

3 november 2021
Review zonder uitnodiging
Logo Gold Star Gas Services

Antwoord van Gold Star Gas Services

Thank you for taking the time to leave us a review, and for your positive feedback. I have passed on your comments to the installing engineer's. 'Warm Wishes' from the team

Beoordeeld met 5 van de 5 sterren

Best for workmanship and price…

Had a new central heating system fitted by Gold Star, must say they did a wonderful job, hard working guys who were extremely curteous and friendly, I am so pleased with the new system and would thoroughly recommend this firm.

16 mei 2021
Review zonder uitnodiging
Logo Gold Star Gas Services

Antwoord van Gold Star Gas Services

Thankyou for taking the time to leave us a 5 star review. It is always good to receive positive feedback from our customers. It was a pleasure to work at your home, and we look forward to speaking with you again next year when the boiler is due its annual service. Our best regards to you

Beoordeeld met 5 van de 5 sterren

Great service

I had Goldstar remove a gas fire for me and can’t praise them enough for their prompt and professional job. I’ve subsequently had them back to install a vertical radiator in my new home and once again a brilliant job. PPE worn throughout plastic protection put down on my carpets and the radiator installed perfectly with the absolute minimum of disruption. Everything cleared and cleaned after the work. Great guys and I would and DO recommend Goldstar to everyone.

10 februari 2021
Review zonder uitnodiging
Logo Gold Star Gas Services

Antwoord van Gold Star Gas Services

Hello!
Thankyou so much for your lovely review. We are pleased that you are happy with the service which we have provided - thankyou for sharing!

We look forward to being of service to you again in the future

Be Safe, Stay Safe!
COVID19 Awareness

Beoordeeld met 4 van de 5 sterren

installation of new boiler

We were very impressed with our new boiler installation for our central heating. All the work was very clean, tidy and professional, however, we were not at all impressed with the work done in the loft. The plumbing left a lot to be desired and the place was left in a mess with rubbish everywhere and no insulation on the pipes.

Thank you for your response. They had to do work in the loft to disconnect the tanks and arrange for the hot and cold to go to the bathroom. They removed the existing lagging and did not replace it when finished. They took the lagging off the tanks, removed the tanks and just left the lagging in the loft. We have since removed this ourselves and replaced lagging where necessary.

7 oktober 2020
Review zonder uitnodiging
Logo Gold Star Gas Services

Antwoord van Gold Star Gas Services

Dear Mr Cashmore
I am very sorry to hear that you are not completely happy with the service which we have provided. I am also very surprised to hear that the loft appears to have been left in an un- satisfactory state.
We were not asked to quote for lagging on your existing pipes in the loft, and would have happily done so if this had been requested.
Upon checking our statement of work, other than the removal & disposal of your old water tank, there was no other plumbing work involved in the loft space.
I'm more than happy to arrange for one of our engineer's to return to your property and take out any rubbish that you believe we have left behind. I can assure you that it would have been an oversite and not intentional.
Assuring you of our best intentions at all times.

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