GolfBays Reviews 

354
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent customer service snd quality products. Ordered a dual golf bag storage unit after checking that the compartments were large enough for my cart bags. Fedex were showing a days delay in the de... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a SimBox from GolfBays, and I'm really happy with it! The quality is excellent, the setup was quite straightforward, and I'm already having a lot of fun with my new golf... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic company to source all the items needed for a premium golf room and simulator set up. I have had invaluable support and consultation on my journey to building my home sim and would happily... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently bought a full set up from golf bays and I honestly couldn’t be happier with the equipment and especially the after sales. Rob was nothing more than amazing and a pleasure to work with when... Toon meer

Bedrijfsgegevens

  1. Golfwinkel

Geschreven door het bedrijf

At GolfBays, we are passionate about enhancing your golf experience – whatever the occasion. We look forward to being of service. Our goal is to make you 100% satisfied.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

354 reviews

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4,9

Alle reviews

(354)

146 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The service from GolfBays is the best I…

The service from GolfBays is the best I have come across in many, many years and so rare to find these days.
Through no fault of theirs, i had to return some items and Jack dealt with them all promptly and professionally.
It's when things don't go quite as you want that you find out about companies and people and these guys have shown more than once that service really matters to them.
So rare these days and I wish them every success for their business and will always look to use them first when looking for more golf toys in the future.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered in reasonable time and in an…

Delivered in reasonable time and in an efficient manner.Good quality product purchased

20 mei 2026
Logo GolfBays

Antwoord van GolfBays

Hi David,

Thank you for taking the time to leave a review. We're glad to hear that you have had a smooth experience with us and are happy with the quality of the product.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Quick and easy ordering

Quick and easy ordering, rapid delivery - mat arrived, just as described.

20 mei 2026
Logo GolfBays

Antwoord van GolfBays

Hi Doug,

Thank you for taking the time to leave a review! It's great to hear everything went smoothly with your order, delivery and you're pleased with the quality of the product. Feel free to get in touch if you need anything more in the future.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish!

From start to finish, planning and designing and offering on advice even before the building was built, Rob and his team have worked endlessly to get my simulator up and running. No matter how stupid the question was (or at least how stupid I thought it was), they happily answered everything and gave the best advice.

Then to purchasing the bits and pieces from GolfBays, everything came on time (and sometimes ahead of schedule which is amazing) with excellent instruction videos too.

Would highly recommend working with this company!

8 juni 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hi Kieran,

Thank you for your positive review! We work hard to make the whole process as smooth and stress free as possible so it's great to hear you have experienced this. We hope to do business with you again in the future.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Great Service

Very happy with the service from Golfbays. I ordered a Skytrak+ unit and received it in under 48 hours. Also, after a little frustration with price fluctuations, they were able to help me getting a satisfactory outcome. I would be happy to buy from them again, for any future golf sim requirements.

17 juni 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hi Sam,

Thank you for your positive review. We value all our customers so it is always nice to hear that they are happy with our service. We look forward to hearing from you again for future requirements.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Great service provider

Very broad offer; something for everyone looking to get into golf simulation and home practicing. Competitive pricing. Accessible and sensible, online presence with easy to use shopping systems. Great customer service, especially super fast and efficient shipping/delivery. Would highly recommend GolfBays

20 mei 2026
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Antwoord van GolfBays

Hi Neil,

Thank you for your kind words regarding your experience with us. It's always good to hear that the customer service has been positive and our customers are happy. If you need anything in the future please get back in touch.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

I rarely leave reviews but felt the…

I rarely leave reviews but felt the need to share the extremely positive level of customer service I received from Rob and the team at Golfbays. They stand by their customers and their products which is a rarity these days and were quick to remedy a small issues I had so can't thank them enough.

9 juni 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hi Michael,

Thank you very much for taking the time to review. It's great to hear you have had a positive experience with Rob and the rest of the team. We hope to do business with you again in the future.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

El servicio de post venta y la atención…

El servicio de post venta y la atención inmejorable!! tuve un problema en el envío pero les escribí y la atención fue inmediata y sin ningún problema. 100% recomendable!!

8 juni 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hola Anabel,

Gracias por dejarnos esta reseña. Nos alegra saber que has estado satisfecha con nuestro servicio.

Atentamente,
Equipo de GolfBays

Beoordeeld met 5 van de 5 sterren

Really good service

Really good service. I have a practice net setup and the mat I had hurt my elbow because I'm actually quite rubbish at golf. I gave them a call and explained the situation, the guy I spoke to recommended me what mat to go with, I ordered online and the delivery was really quick and so far so good. Very happy with the experience, thanks.

17 februari 2026
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Antwoord van GolfBays

Hi Chris,

Thank you for your positive feedback on our QuadTech Hitting Mat. Great to hear you are happy with the service and product. We look forward to doing business with you again.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Ordered a matt and 4k projector for my…

Ordered a matt and 4k projector for my sim fast delivery, great comms along with a discount. Overall would recommend for sure!

25 mei 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hi Andrew,

Thank you for your fantastic review! We're thrilled to hear you had a great experience with us. We really appreciate your feedback and support. Please feel free to get in touch if you need any advice or products in the future. We look forward to doing business with you again soon.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Delivery was good,Looks great when put…

Delivery was good,Looks great when put together .

5 mei 2026
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Antwoord van GolfBays

Hi Joanne,

Thank you for this review! It's great to hear that you have been impressed with our quality of product and the speedy delivery for your order. We look forward to hearing from you again.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Customer Service 2nd to none

Had an issue with our simulator a couple months after purchase. Golfbays customer service was second to none. Thanks Rob. Would highly recommend Golfbays for any golf simulator needs.

26 mei 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hi Suzy,

Thank you for your fantastic review! We're thrilled to hear you had a great experience with us. We really appreciate your feedback and support. Please feel free to get in touch if you need any advice or products in the future. We look forward to doing business with you again soon.

Kind regards
GolfBays Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service and genuine people

I originally had an issue with shipping delays and needed the item urgently for my golf simulator setup. Communication could have been faster at first, but Rob and the team handled the situation professionally and honestly.
They refunded my order immediately, and because the warehouse had already processed the shipment, they still sent the product out free of charge. That level of customer service really surprised me.
I’m a serious golfer and simulator user, and I truly appreciate companies that take responsibility and look after customers. I’ll definitely buy from GolfBays again in the future. 👍💪

25 mei 2026
Review zonder uitnodiging
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Antwoord van GolfBays

Hi Tony,

Thank you very much for your feedback. It is great to hear you were impressed with our service for your order. Please feel free to get in touch if you need any advice in the future. We look forward to doing business with you again soon.

Kind regards
GolfBays Team

Beoordeeld met 4 van de 5 sterren

Great products

Great products, although my shipment arrived missing some items the customer service was excellent and they sorted quite quickly considering I am in France

20 mei 2026
Review zonder uitnodiging
Logo GolfBays

Antwoord van GolfBays

Hi Steve,

Thank you for taking your time to write this review. Apologies for the initial error but it's great to hear that this was quickly resolved by the team and you were pleased with our customer service. We look forward to hearing from you again in the future.

Kind regards
GolfBays Team

Beoordeeld met 1 van de 5 sterren

They sold me all the equipment and didn’t support my project with basic information

They sold me all the equipment and didn’t respond to a request as to dimensions of my golf frame - it’s their equipment and did not respond.

Having to rebuild the screen. Will update when I see how the materials work.

Very angry with them, disastrous customer service.

23 oktober 2025
Review zonder uitnodiging
Logo GolfBays

Antwoord van GolfBays

Hi Martin, thank you for taking the time to leave a review, and we're sorry to hear the experience hasn't gone as smoothly as hoped.

We've looked into your account, and our records show the last contact from you was back in October 2024 - so we're a little surprised to see this come through now, as we'd genuinely have loved the chance to help. Our phone lines are always open, our number sits at the bottom of every email and across our website, and we always encourage customers to give us a quick call if an email hasn't landed.

We also emailed three times and attempted to call on eight separate occasions but were unable to reach you.

We'd really like to turn this around for you. Please give us a ring on (727) 205-3090 and we'll do everything we can to help with the rebuild and any dimensions or spec you need.

Team GolfBays

Beoordeeld met 5 van de 5 sterren

Superb sim enclosure

Superb sim enclosure, easy to set up… did it on my own in about 45 mins. Wrong size screen was sent originally, but called customer services and they sent the correct size next day delivery. Hitting mat is excellent quality. I went for the square launch monitor and works really well with the limited space I have. All in all would highly recommend golf bays

15 mei 2026
Review zonder uitnodiging
Logo GolfBays

Antwoord van GolfBays

Hi Mark,

Thank you for this review! It's great to hear that you have been impressed with our quality of product/easy of set up and that everything works perfectly for the space you have. If you are in need of anything else please get in touch.

Kind regards
GolfBays Team

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