Goli Reviews 

They processed my issue extremely fast, professional, and friendly.

Gummies taste good and customer service was very helpful.

I had an order that was "lost" or stating it had been at the same facility for several days. I reached out to the Goli customer care team and let them know what was going on. They were EXTREMELY QUICK to respond to my email and within a couple of hours, they had sent me another order at no charge and it is on its way as we speak. GREAT CUSTOMER SERVICE :)

I was excited to order my first 3-pack of Goli gummies, and even my 15-year-old was eager to try them as well. When I received the delivery notification, I had my daughter bring the package inside. Unfortunately, when I got home, I noticed the package seal had been broken, and only two of the three bottles were included.

I immediately emailed Goli’s customer service team and shared a photo of the package. I was pleasantly surprised by how quickly they responded and provided clear instructions. The very next day, my replacement was approved, and shortly after, I received the missing bottle.

In today’s world, it’s refreshing to experience customer service that is responsive, honorable, and truly values the customer. I sincerely appreciate how smoothly this was handled and the professionalism shown throughout the process. Thank you, Goli, for standing behind your product—I will definitely be a returning customer.

Fast, friendly and responsive customer service!!! They immediately updated a change I requested after ordering. Shout out to Glenica!

I ordered from your website on December 7th and still have not received my order. I emailed your customer support and still have yet to hear back and its been weeks!!!

My husband and I have been getting this brand of products for months now and truly feel great! But we did get a few bottles that were dried out and hard to chew, so I reached out to the Goli customer service and they resolved my issue with no problem! WE LOVE GOLI!

I had accidentally ordered the incorrect 3 pack. I quickly sent an email to the customer service team. Right away I received a very nice reply, completely taking care of everything, switching my order to the correct product and providing me with a new order number. Just like that, a very Happy customer. What a great experience to start my Goli journey to better health.

I was skeptical about Goli because my initial order never got delivered and the delivery service stated they could not find my address which was odd because I work from home and have ringing doorbell and they never tried to deliver.

I reached out to the GOLI team who quickly sent me a 20% refund and shipped out a new order. I received that order this weekend and I have to say this is the kind of customer service that makes you feel confident in a company. I won’t hesitate to buy from Goli again. #BRAVOGOLI

Update: Goli contacted me (after I had already made this review and filed a complaint with the BBB) and has rectified the situation with an explanation and refund.

Ordered 8 BOTTLES TOTAL (5)Ashwaganda for hubby and (3)Pre/pro/post biotic for myself over the holiday. After 1 month, felt/saw no difference. Read the return policy very carefully which states that I have to contact the company for an RMA. Customer service says return all bottles including empty (paying postage myself here so asked if I could squish the empties- no response). Customer svc states no return label/RMA etc will be sent to me. Clearly states in their refund policy on their site (that I can't post a link to due to rules of Trustpilot) that this is REQUIRED to have before a return allowed or a refund is issued. You never get the same cust service person in an email twice, and they are apparently not aware of their own policy. I just want to ensure I get a full refund. Seen other reports elsewhere that this is an issue. They WON'T answer the phone on a business day during business hours which is a huge red flag. Sorry, I like to speak to a human and get.stuff done once, not with several emails. Just be aware if you buy you may have a hard time with a return/refund and yes, will have to pay return shipping for even empty bottles.
Maybe someone from upper level management will see this and step in to get this resolved? In which case I will definitely edulit my review.

We ordered 3 different types of vitamins on Nov 28th 2025 and it is not Jan 4th 2026 and we still have not received our vitamins. The shipment has been updated saying it will arrive tomorrow but it has not been shipped. I’m not sure why there has been such a delay. It was suppose to be a 1-2 week delivery.

I would like to sincerely thank you for the excellent support and reassurance you provided after my package was unfortunately lost. Your team handled the situation with professionalism, care, and efficiency, ensuring that I received a replacement set of Goli gummies without any hassle.

I truly appreciate the clear communication and the reassurance throughout the process. It’s refreshing to experience such customer-focused service, and it has reinforced my trust and confidence in Goli as a brand.

Thank you once again for going above and beyond. It truly made a difference.

I put in the discount code, but it didn't apply it. So I was charged the full amount. I emailed customer service, and they immediately credited my account!

I am not one to contact a company if i have a bad experience/product but Im glad I did.I was happily surprised on how fast i received a response from them as well as a resolution.Good Customer service is so extremely important to me and now days is lacking with so many companies and is greatly appreciated..

Excellent customer service.

I was in a hurry to order my Goli vitamins. Once I received confirmation of my purchase, I realized I ordered the wrong vitamins. Goli customer service was quick to respond to my email and corrected my order immediately. Amazing customer service!

Goli is 100% my go to for ACV and vitamins! They taste great and their customer service team is second to none. Quick response and action. I wouldn’t go anywhere else.

I have been taking the apple cider vinegar and the green immune gummies for quite a long time now and I swear by them. I feel so much better in myself and if I do catch a cold, which is rare now, it never seems to develop and I get off lightly. I put this down to Goli. I like the fact they are natural and I am not ingesting anything nasty into my system. Thank you Goli for making my old age healthier x

The taste is good with no after taste like a lot of sugar free things. But with the combo I purchased it suggests 10 to 13 dummies a day. That's too many dummies. How about packing the daily into ONE gummy a day of each? The apple cider alone is 1 to 2 3 times a day if you take six the bottle only last 10 days. More cost effective and not bad taste to just mix apple cider vinegar and honey together.

I love goli products! I tried a few different ones had one bad side effect and they fixed and addressed the issue right away. I can not be more thankful and happy with the products and customer service team! Definitely found a product I love and that’s hard. I wish more companies were like Goli with customer service! No argument they just wanted to make it right which is all anyone can ask for when there’s an issue! 100/10 would recommend to anyone who wants a product that works and have an amazing customer experience.