The Loaded Tea Shop Reviews 406

Just love the customer service! Had an incident with a busted packet, an email with pictures and packet and it was replaced! This is the best beverage! I have my entire family hooked and now even my husband since they have caffeine free!
LOVE Loaded Teas!

Great product and excellent customer service. The loaded tea are the best I have had.

The flavors are all great! Quick shipping. Had some damage to my latest shipment, reached out to customer service and they responded within minutes!!! Took care of the issue and replaced packets! Highly recommend!!!

The teas have a pretty good flavor, but no matter how much I dilute it, I still get nauseous. I ended up buying more than I thought I would to begin with. Instead of returning for a refund they offered 20%. Even though their website made it seem like I would get a refund if not satisfied if contacted within 30 days (it’s been 4). So I spent way too much just to try it and I’m eating the whole cost (less $12.80) on a product that will probably end up in the garbage.

Literally the best tea!!! I tried some that a friend had at a ballgame and went and ordered online that same night! Amazing flavors and amazing taste! Their customer service is amazing as well! My address was wrong and I had to reach out and make sure it got changed so that I would receive my order and they were amazing and responded so quickly. All the way around you can’t go wrong ordering from the Loaded Tea Shop! I highly recommend and there are not enough starts to show my appreciation!

Customer service was excellent, very prompt in responding , knowledgeable and extremely kind. I will definitely remain a loyal customer

1000 % love everything about the loaded tea shop. From Ordering made super easy, fast shipping, and a company that stands behind the product as well as the customers. had a small issue, sent an email and it was fixed above and beyond. Customer service 5 stars! Marketing Team 5 Stars! Product 5 Stars! I have not had an Energy Drink in 2 months since trying and starting Loaded Teas! Excited to keep filling the Flavor Passport. I will say for me one packet is too sweet so i am able to get 2 drinks from one packet which is not a bad thing. I have friends and family addicted and ordering already~ From Washington State~ Angela

I love this product. I have tried other brands and they just didn't give me the same energy as the company. Plus they didn't taste as good either. I will definitely be re-ordering.

I haven’t received my order for teas yet, but have heard only the best things about them from others. I had to contact customer service for some help with my order and a discount code that wouldn’t work. When I reached out to them and showed proof of my code, they refunded my overpayment to me. Excellent customer service and I already know I’ll be ordering again. Thanks!

I love the Teas, both the caffeinated and the caffeine free (I have drank one of each every day since they came in) but I especially love dealing with their Customer Service. I had a shipment lost in the mail (I had delivery confirmation but just not to my home). I waited a few days and contacted the company. It was in NO WAY their error but they were willing to replace the order at no charge to me. Several days later (about 2 weeks) the original lost shipment showed up at my door. I contacted Customer Service asking to be billed for the replacement shipment since the original showed up. They said due to my troubles and the delay, that the replacement shipment was a gift. WOW, what awesome customer service. Now-a-days you deal with companies who do not care about their customers and outsource their Customer Service but The Loaded Tea Shop does not do this and their Customer Service is phenomenal!!! You know you are dealing with a Live Representative and she has been extremely pleasant and friendly. I can not recommend The Loaded Tea Shop higher for BOTH their Teas and their Customer Service.

These are delicious and taste exactly like they describe! Really good and I am so glad they gave vitamins in them, too!!!! I'm having my first one today called "Fun Dip" and realizing it would make a great snow cone!!! Thanks!!!

I made an order on May the 20th. After days of no updates on the tracking, I contacted the company and they responded at a timely manner and resolved the issue. They were very friendly and understanding. I look forward to trying the tea and placing another order.

I am obsessed with these teas. I reached out to them regarding a discount that wasnt working and they fixed it immediately, great customer service.

I love these teas! I was just diagnosed with type 2 diabetes . These teas have really helped with my sugar cravings, they keep me hydrated and they’re full of vitamins and aloe. They now have caffeine free so I can have them in the evening!! If you can’t drink plain water these will help.
In April, my A1c spiked to 12.7 , my glucose was 296. It was time to make some changes and I found these loaded teas in perfect timing. A few days ago I had my blood checked and my A1C was down to 7.5 and my glucose was 94. Along with my diet change these contributed to my progress.
I use a 2qt jug, 32 ounces of water and a big handful of ice cubes. I shake it up and I drink that all day and I have another pitcher I drink from in the evening that is caffeine free . You really have to try all the flavors because some I thought I wouldn’t like and they ended up being my favorite. Just try it!!!

Absolutely the BEST teas! So rich in flavor, refreshing AND so enjoyable! Each flavor is packed with healthy goodies AND NO GUILT! I am a HUGE fan of The Loaded Tea Shop. I literally just restocked! Compared to buying a specialty tea out in the fancy tea shops, the Loaded Tea shop teas are much more economical. Make a huge 32 oz
to 40 oz cup of iced, flavored tea on demand! They have a huge assortment of phenomenal flavors and I always look forward to trying different ones. Try some now - you will NOT be disappointed!

I accidentally put the wrong address in when I ordered my teas and when I messaged The Loaded Tea Shop they were quick to respond. When my ordered was processed they couldn’t change the address I got sad but they are so sweet and decided to send me my order to my right address without pay! I was so excited because now I get to try new things but overall I was most impressed with how fast they replied and how nice, sweet, and generous they were.

Great company and great products! Their customer service is awesome too! They have a customer for life!

I had an order of The loaded tea shop arrive hard in their packets and mixed them up to find that they had a bad taste as well. I emailed The Loaded Tea shop folks and they answered me within just a couple minutes apologizing and asking if I could send pictures of the hard packets and their expiration/lot #’s. I provided the pictures and they immediately processed a replacement for all my damaged packets. This company stands behind their product and they truly care about the customers experience. It is refreshing in this day and age to find that there are still companies that have integrity. Thank you The Loaded Tea Shop!
I am Your Customer for life!

I love the loaded teas, the flavors are amazing and they keep me energized. I will recommend it to anyone. I have try most of their flavors.

This is the real thing and they stand behind their product. The flavors are fantastic and the price reasonable compared to everyone else. Gave me energy through the whole day - no after taste. Doesn't leave you feeling thirsty. You want more because it taste good. Definitely give it a try - you won't regret it.