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LoadUp Junk Removal Reviews 1.506

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Toon meer

Beoordeeld met 1 van de 5 sterren

Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf

Geschreven door het bedrijf

LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Workers were right on time

Workers were right on time. Had no problems finding my house. Friendly! Wouldn’t let me help with loading the cinder blocks! Would use your company again.

17 april 2026
Beoordeeld met 5 van de 5 sterren

Load Up worked great for me to clear…

Load Up worked great for me to clear the extra furniture from my mother-in-law's home after an estate sale. I didn't know what would be left so I couldn't plan ahead. I sent photos to LoadUp and Clyde and his crew came the next day and took it all away. It was easy and a huge relief since we had two days to clear the house.

13 april 2026
Beoordeeld met 5 van de 5 sterren

Outstanding customer care

Outstanding customer care. Kept me informed every step of the way.
An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it decided to conk out). And I needed it done as quickly as possible. I got that result. Within 2-3 days of reaching out to LoadUp it was gone.

17 april 2026
Beoordeeld met 1 van de 5 sterren

Do Not USE - MN

I asked for a quote specifically for a WM Dumpster bag and 2 twin box springs, they sent me a quote, I paid and booked for the following day as it was available - there was no communication the day in which I booked my service until 7pm. At which someone called and asked if the next day was fine. Which was, then the vendor got sick and the next day they wanted to reschedule but they sourced to another person who apparently came through and pick stuff out of my dumpster bag after saying they wouldnt be able to take it since they thought it was less.

I have tried to get an additional cost for the removal of the dumpster bag, the texting robots cant seem to figure it out, so I asked to cancel my service - well then someone texted me right away - I declined and said no I still want to cancel and they have not said a word more. I have tried calling the number and getting someone seems impossible and I have emailed and submitted inquiries on the site with no response.

Frustrating and disappointed.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I asked for a quote specifically for a…

I asked for a quote specifically for a WM Dumpster bag and 2 twin box springs, they sent me a quote, I paid and booked for the following day as it was available - there was no communication the day in which I booked my service until 7pm. At which someone called and asked if the next day was fine. Which was, then the vendor got sick and the next day they wanted to reschedule but they sourced to another person who apparently came through and pick stuff out of my dumpster bag after saying they wouldnt be able to take it since they thought it was less.

I have tried to get an additional cost for the removal of the dumpster bag, the texting robots cant seem to figure it out, so I asked to cancel my service - well then someone texted me right away - I declined and said no I still want to cancel and they have not said a word more. I have tried calling the number and getting someone seems impossible and I have emailed and submitted inquiries on the site with no response.

Frustrating and disappointed.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do NOT use Load up!

Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was available. I rescheduled for 2 days later. Again, no one showed! I cancelled my order after their failures to complete the service and was refunded 50% of my entire service fee!! Buyer beware!! They guys are horrible and a scam!!!

11 april 2026
Review zonder uitnodiging
Logo LoadUp Junk Removal

Antwoord van LoadUp Junk Removal

Hi Eric,
Thank you for bringing this to our attention. We sincerely apologize for the experience you had with us. While we strive to provide timely and reliable service, there are rare occasions where delays occur that are beyond our control despite our best efforts. We will be reaching out to you directly to resolve this issue and make things right. We truly value your satisfaction and appreciate you choosing LoadUp.

Beoordeeld met 5 van de 5 sterren

Had a great experience with LoadUp Junk…

Had a great experience with LoadUp Junk Removal. The guys were friendly and easy to work with. They had a large trampoline disassembled and loaded in their truck in no time! I would definitely use them again in the future.

13 april 2026
Logo LoadUp Junk Removal

Antwoord van LoadUp Junk Removal

Thank you for the kind review, O’Neill! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated.
We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

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