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LoadUp Junk Removal Reviews 1.506

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Toon meer

Beoordeeld met 1 van de 5 sterren

Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf

Geschreven door het bedrijf

LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great service! Highly recommend

Great service. Great communication and super quick. They came out next day. 10/10 recommend

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review, Ally! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Beoordeeld met 1 van de 5 sterren

No notice that they could not arrive on the day they committed

LoadUp committed to arrive between 8a and noon on our arranged day. At 11:30 a.m., I called to ask if they were still coming because I'd heard nothing. No. They couldn't get a driver in the scheduled window ... and no one told me. I stayed home from work for this pickup! I cancelled an important meeting as a result. I asked for a discount: they could give me $15 off. Wow.

Rescheduling is understandable. No communication (I had to call them!) is not. This is poor customer service.

14 april 2026
Review zonder uitnodiging
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Antwoord van LoadUp Junk Removal

Hi Stephanie,
Thank you for bringing this to our attention. We sincerely apologize for your experience with the team. While we strive to provide timely and reliable services, there are rare occasions when delays occur that are beyond our control despite our best efforts. We understand your time is valuable, and we regret that this delay impacted your experience. If there is anything we can do to assist you further or help make this a better experience, please reach out to us at support@goloadup.com. We appreciate you contacting LoadUp.

Beoordeeld met 5 van de 5 sterren

Courteous, super nice and very efficient ...

They came the next day to pick up my Furniture and were super nice, courteous and very efficient. They had everything out in no time at a very reasonable price. The whole process was a great experience and I can only highly recommend them to everyone! I will definitely use them again for my future needs. Thank you so much!! *****

14 april 2026
Review zonder uitnodiging
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Antwoord van LoadUp Junk Removal

Thank you for the kind review, Ute! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

I made a last-minute request for help…

I made a last-minute request for help with a kitchen project. YOu were very accommodating and scheduled me quickly, communicating the whole time. Driver Elias was so helpful in this unusual request, and we finished quickly! I hated to pay so much for a small job, but I understand the challenges of mountain living, and will use goloadup again!

13 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the kind review, Linda! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

Pick n go

Great fast in an out job.

13 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for choosing LoadUp, Tyson!

Beoordeeld met 5 van de 5 sterren

Loaders were great

Loaders were great! Communicated early and kept me informed of what to expect. They were in and out in no time. So grateful to have that couch and mattress gone!

13 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

It was easy and everything went like…

It was easy and everything went like clockwork. The guys were professional and friendly

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review, Christopher! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

The person who picked up my stuff was…

The person who picked up my stuff was nice and wouldn't let me touch a thing to help. I was a little surprised that he was in his personal pickup truck and not a branded box truck. He was done and gone in just minutes. I would definitely use this business again if I need something hauled away. Thanks!

13 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the kind review, Michael! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

Great service at a great price!

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication between us and the company was fantastic. Smooth experience and a huge help to us. Great company to work with and would highly recommend!

13 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review, Sheli! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

I text the company we talked about how…

I text the company we talked about how everything was going to work out. I gave them the amount of removal that I needed they gave me a date and a price I paid for it they were there very promptly very courteous and very efficient. They were in done and gone very quickly. Would recommend this company

13 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review, Tamra! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

The service was easy to set up

The service was easy to set up! The driver who came out was polite, efficient in loading our washer and dryer. He made it really simple! Well Done, Sir! Thanks!

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review, Chad! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

They were fast and efficient

They were fast and efficient, came on time and finished everything quickly. I will use their services again!

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the kind review, Jamirah! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Beoordeeld met 4 van de 5 sterren

Very courteous

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the couple that came to pick up our things were soooo sweet! Worked quickly & professionally & I enjoyed our interaction. I would definitely use them again.

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the kind review, Deborah! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

Quick and professional

Quick and professional. I will definitely use loadup again.

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the kind review, Trish! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Beoordeeld met 5 van de 5 sterren

A-OK

Friendly staff

6 april 2026
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Antwoord van LoadUp Junk Removal

Thank you for the awesome review, Muir! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

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