I had made gosolo account this week I transferred 680£ to account but its still on processing after 3 hours whereas transfer takes just minutes. I tried to contact through whatsapp but there’s no resp... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Această platformă este foarte nebună și ei sunt ei înșiși casa de nebuni, mi-au blocat contul. Am avut acolo 23650 EUR, mi-au cerut o sursă de fonduri, ceea ce am făcut și au mers pe mine timp de apro... Toon meer
Opening a business account for my limited company with GoSolo was super easy, and managing it through the app is dead simple. I mainly use GoSolo to generate invoices and get payments via QR codes (su... Toon meer
As an accountant, I recently tried out the GOSOLO bank account application. It was a great experience - I was able to register limited companies with ease and in no time at all. The registration proce... Toon meer
Bedrijfsgegevens
Over GoSolo
Geschreven door het bedrijf
GoSolo is a business account for small businesses that allows you to set up a limited company online and open a business account in minutes.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Contactgegevens
128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- we@gosolo.net
- gosolo.net
3,8
Goed
175 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I'm really happy with these guys what a…
I'm really happy with these guys what a great bank.
you will go a long way, much better than all the rest of the business banks out there ,keep up the good work 👍
1 januari 2022
Review zonder uitnodiging
GoSolo – really useful invoice/banking tool for my startup.
Overall, I found the GoSolo proposition unique and incredibly helpful for the startups that I manage. The opportunity to invoice and bank on the same application is a no-brainer, and while a young team, GoSolo are super responsive and helpful for a new challenger bank. Thanks!
8 december 2021
Not helpful
Not helpful and very slow to get back to me they been holding my money over 4 days no reason
8 december 2021
Antwoord van GoSolo
Hello!
Thank you for taking the time to share your feedback! We are sorry to hear that you have experienced difficulties with a payment.
As GoSolo is a regulated organisation, we are required to comply with all legal and regulatory obligations. Occasionally, this means that additional checks are required for payments that go through GoSolo accounts.
We completely understand that payments being on hold causes inconveniences and understand your frustration. Rest assured, such cases happen rarely. Each case requires time to be dealt with full diligence and attention, hence sometimes it takes longer than you might expect.
If you have questions, do not hesitate to contact us at we@gosolo.net
Best regards,
Andrew
Great business account
They have been so good, customer support respond on time, easy to use, but just need to improve on the in app account statement download so it will easy to download statement when needed
6 december 2021
Great service delivery
2 december 2021
Until today everything is perfect
Until today everything is perfect, my company started to growing.
Only one time happened my transfer's had delay, arrived on the next business day.
And the latest version of the app has 2-3 bugs, but I think they will fix this soon.
25 november 2021
Excellent Service
Excellent Service, I have account for several companies and have been with them since they launched the bank. No faults at all
25 november 2021
Excellent service
25 november 2021
I'm still waiting fir my card and I…
I'm still waiting for my card and I can't get any business done without the card
25 november 2021
Antwoord van GoSolo
Hi Olavio,
Thank you for taking the time to share your feedback.
We apologise for the inconvenience caused by this issue and we are working hard to resolve it as soon as possible. Our customer service team is getting in touch with you now to sort this out!
If you face any other issues, feel free to contact us at we@gosolo.net and we will work on resolving them for you.
Best wishes,
Alice
Fast, nice app, does what it says on the tin
Made several transactions and they have been seamless. Was very quick to set up. App is nice and fast. Good alternative to Tide, ANNA, Sum Up etc. Way better than Cashplus who took too long to show monies received.
4 oktober 2021
Review zonder uitnodiging
Been using GoSolo for over a month now…
Been using GoSolo for over a month now and i've had no problems. Opened a limited company & received my business card all in the same week. Customer service is available on whatsapp & I've had no issues with receiving or sending payments.
15 september 2021
Review zonder uitnodiging
Good
It's a great bank just a bit slow issuing cards apart from that everything else is really good .
3 september 2021
Review zonder uitnodiging
Avoid
Avoid! They are not bank and they are not honest platform, they doing everything manually so it mean you have to wait long time to get it done , also they have very poor customer service even not poor they jist dont have it ! You cant find answers by phone they will not answer, by email maybe after 5 emails , by watsapp never he just off, so it mean you will transfer money to some company without father and mother, i did salary payment and waiting already 4 days , so if you need business account Avoid gosolo.net unfortunately it looks like scam
23 augustus 2021
Review zonder uitnodiging
Antwoord van GoSolo
Hi and thank you for taking the time to share your feedback. We are sorry to hear you have experienced difficulties with a payment. We completely understand that an account pause causes inconveniences and understand your frustration. Such cases happen very rarely to protect the security of our members' accounts. Each case requires time to be dealt with full diligence and attention, hence sometimes it takes longer than you might expect. We are sorry for any inconvenience caused.
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