Gowing Law Reviews 297

Well you lied to me at the start then I was told the truth and I wish you had never knocked my door is all this was about was you getting money

Very pleased with the outcome

We live in rented social housing and last year, Tuesday 29th July 2025, representatives of this firm were knocking on doors to see if tenants had problems with damp. They wanted to do tests to get things improved and possible compensation. We have damp so gave them access. It took about an hour and they said we had a good case. They left leaving numerous small holes in the walls from the device they used for testing. They didn't ask permission for this.
We didn't hear anything back for months. Earlier this year we emailed them twice and they never replied. We then telephoned them for an update. We spoke to a receptionist who said we didn't qualify. We said we were unhappy about their lack of communication and the holes in the walls but she didn't offer for us to speak to anyone else.
We accept that we didn't qualify for the scheme and that is not the issue. We are unhappy that they had no intention of keeping us informed, answering emails or that they left loads of holes in our walls.
Avoid them if they call at your home. They are complete users and totally lacking in courtesy.

They where very helpful and explained everything step by step kept informed was sorted out very quickly from start to finish thank you

I had a case running for months, lots of evidence of negligences domestically, then they did not take the case to court, they verbally said over the phone "we promise you the money, about £1000" and then did not get the report they needed, refused to get a different surveyor, or back up the case proceeding. A waste of my time and should have used another damages solicitor.

Absolutely Awful Company! Do not go with them for any repair claims! My claim has been going on for nearly 2 years now. They're communication is awful, they 'send' letters you never receive, never get back to you after emailing or calling. And then to top it off want to accept a ridiculous offer and tell me its up to them! Absolutely disgusting that they cant communicate and keep you informed, you have to accept a ridiculous offer after bringing your claim to them and letting them in your home! AWFUL

I am very happy with the service from Gowing Law i got all my work done ✔️ in my house I would recommed them to my friends and family.

To update me more

Hi
I started off this for my mum and as of today’s date 10/03/2026 no work has begun on mums house I now am finding this very unacceptable . We were told work should begin by December last year but still nothing I am going to contact the newspapers as this has gone on far too long it is over 6yrs fighting the council on my mum’s behalf and to be honest with you Gowing law have not fulfilled their promises to us to have mums house done x

its been a long process getting the counical to fix all the problems with my home, but after 9 years I pritty much gave up. but then Gowing law came, they did an inspection, ask for all proof i had of my contact with the council but after 9 years i've lost most of it.
I did check online what they was like before signing anything, in the end i had nothing to lose.

It turned out to be one of the best decisons of my life. yeah it took months too sort out. but in the end we won, and i did not have to lift a finger. the council was given 150 days to complete all repairs. at the end i was being made redunant from my job so a little over 150 later i forgot that the council had not completed the work. Gowing law kept in contact (not like pest calls, only when there was a logical need, or update) they automattcally handle the late repairs problems and kicked the council to move faster.

I really can't fault them, however the council !! I did this not really caring or wanted any money. I just wanted a home that was not falling apart and freezing. I was rewarded money but the council checks if you O any rent and if you do will credit your rent instead... so that is want they did...but i don't O any rent. infact i've been in credit for at least 5 years of about £500.

I did raise this with the gowing law, and i said in the end if i really need it and can ask to releasse some of my rent if i ever need it.
But to my suprice after that a few months later after all repairs are done, i get a cheque from Gowing law. not much and was most likely because the council was late on there repairs. but I am very happy they did what they could so I received some money instead of having to jump through hoop having to talk to the council to release credited funds. (it would be like talking to a brick wall)

If i ever need to sue the council again.. I would happy use Gowing law. very professional and understanding to my personal and mental needs.

Not sure what all the negative reviews are about, but if you read them and inbetween the lines. its clearly angry people who can't think straight and dont understand the process. Yeah it takes a long time to sort out. But YOU DON'T HAVE TO DO ANYTHING, they will fight you war for you.

ps please note the date of my experience was almost a whole year ago and its only just been concluded I know we started contact a month or 2 before august i think (lost my job after that) work started in late november, concluded in feb i think. I've been very busy

After 4 months, I have had no allowance made for my disability, and everytime I complain and ask for either a x senior partner or the DEI manager, ask i get are complaints.

This form seem to ignore their obligations to identify themselves, as they make up excuses that they cannot call from the main number, which are anti scam measures advised by the ICO and the met police. I feel abused by what seems to be arrogant staff who bully people into using non secure phone numbers.

I have tried to get a senior partner yesterday, but instead of them making reasonable adjustments for me, they wanted me to make unreasonable adjustments for them!

It was a friendly service all round, the lady at the beginning was fantastic and I found the surveyor a little bit edgy and didn’t see the issues as much as what the lady did. Still waiting on cheque but can’t complain would definitely recommend!! Many thanks

Really good service kept me in the loop and helped me with my problems with housing association

The agent I was allocated to changed and my evidence was not shared effectively. The negotiation with my landlord omitted important evidence and the resulting compensation at £300 was extremely disappointing.

Very professional and always keep me updated, very quick results and always helpful if you need to contact them over the phone or email, they get straight back to you. Very satisfied....

please dont use gowin solicitors. when we were given information from our landlord and asked for our pay out they told us we were unjustified for asking what the landlord stated . then when we asked for compensation they told us we were being to over realistic in what we wanted for the outcome, then they offered us 500 pound for 90,000 pound payout and then took 320 pound leaving us with 120 to repair 90 grands worth of fixtures there a con and really unreliable as a no win no fee solicitor , there money grabbing and leave you in the shit after and then tell you they will no longer be our solicitor because of what we wanted as compensation , plus they have not done there job properlly as they havent persued the shower situation leaving me with no meens to wash for a year , if they did there job propperlly they would of got the housing assosiation to comply through health and safty which they couldnt be bothered about , 1 year later were moving out in 3 weeks and they are now putting in a shower because we are moving these are shit dont use

Good😁😁😁😁😁😁

Very helpful
Really appreciate their effort
Very good

I like the way Gowing is supporting me in reaching out to the Council. For a very long time I have been expecting positive response from the Council, but the Council refused to respond. My house is turned apart and the Council doesn't care at all. My house is decaying every minute, slugs and warms everywhere in the bedrooms, living room, toilet, kitchen, passage ways etc. I and my family are experiencing dangerous situation in the house. My support is needed to get my claim from the council please.
Kind regards
S. Kamakwe