GPH Builders Merchants Ltd Reviews 217

Really good quality top soil delivered on time

Great service. Found what I wanted. Delivered. Well packed. All materials good. 👍
A message the day or night before the day of delivery would be useful.
Keep up the good work great service.

Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insurance company, and was lovely to her.
I was highly recommend

The guys at Stonehaven Depot are tremendous - very attentive and efficient.

If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality - pricing is awkward to follow and I had to wait until I was in the payment portal to find out there was a multiple item discount. I tried to reset my password and 8 days later I'm still waiting for my reset email.

But at least the Customer Facing staff are absolutely brilliant.

Good website, communications, service, and product. Excellent delivery driver.

Thank you for very good service!

Excellent service. Click and collect order ready when I arrived and even loaded some of it into my car

Products were as stated and were ready for collection.
Yard staff were very helpful to get the items cut to a suitable size to fit in my vehicle.

Great range of products but more important is the high level of service from the sales team.

Excellent service

Easy to order. Quickly processed. Collected within the hour of ordering. Happy with the process.

Very impressed with the service. The order was delivered on time and was cost-effective compared to other suppliers. They were also extremely helpful in amending the order at short notice. Customer service over the phone was clear and responsive, and the delivery driver was professional and courteous. Highly recommended.

I emailed about delivery and nobody responded where the wood was left outside and got very wet

Excellent customer service both in store, online and on delivery.

I called the store to ask for advice on certain materials, the man who answered was very friendly and helpful.

I ordered the materials online due to his store not having them in stock. Order was delivered with in a reasonable timeframe.

Being able to reserve stock online and then pick up was easy. Well done.

Good service, very helpful & welcoming staff.

The delivered bulk bags of top soil were short i.e under measure. One of them grossly under. I've spoken with GPH and sent messages / pictures. The rep. understood and agreed. Still awaiting an answer on what remediation is intended. Tried calling and leaving message.

Easy to order via the website. Email about delivery and delivered on time well packaged.