Grace Removals Group - Perth Reviews 328

Sujal and Jonty
A couple of respectful men who arrived on time and unloaded our house pack quickly and professionally.
Very grateful and would recommend them again should the need arise.

Tane and Kassim were wonderful. They were on time and took the utmost care with our move into our new location. I highly recommend.

We chose Grace Removals for our international relocation from Perth to Scotland, paying a premium for what we were assured would be a seamless, top-tier service. While the initial scheduling and vehicle logistics were handled fine, the core service—packing and containerization—was a complete failure.

Our container arrived in Scotland in what our local delivery agents officially documented as "bad" condition. Their professional on-site team explicitly stated that the extensive, widespread damage to our belongings was the direct result of incorrect packing and poor loading methodologies by the original Grace team in Perth.

The scale of the physical damage to our household goods is staggering. We have experienced broken furniture in almost each and every large item shipped.

While the physical damage is devastating, the corporate response has been deeply disappointing. We specifically purchased their "Easycover Ultimate" insurance package to protect our family from transit risks. Instead of a premium resolution, we have been met with a frustrating claims adjustment process that attempts to aggressively move the goalposts and unreasonably delay reaching settlement.

Furthermore, the insurance adjusters are actively attempting to bypass the clear, unequivocal "Pairs and Sets" protection clauses written directly into our Ultimate policy framework in order to slash the payout on matching furniture suites, meaning the insurance process doesn't match up to the sales pitch or policy documentation.

To be absolutely clear: our frontline moving coordinator has been incredibly professional and diligent throughout this ordeal. The 1-star rating is a direct reflection of a systemic failure by the Grace packing team and a deeply unhelpful, bureaucratically obstructed insurance process that refuses to honor its policy commitments.

If you are paying a premium for peace of mind on an international move, look elsewhere. Grace Removals has left our home setup completely paralyzed in a new country.

They picked up from 2 different premises. Fast, careful, efficient and courteous. Job well done. I highly recommend Grace Removals. Atol and his team of 2 did well!!

T and Carl were great, they did everything quickly and with ease. Would recommend the company and them to others!!

Had the Tane and Jake Y get a late call out to come to my house for my furniture removal. They were very diligent with everything and had great customer service. Would recommend them again. 10/10

The Grace Removals Perth team have been superb from start to finish.

From our first contact in November 2025 with quotes from Kellie in the Perth office to final arrangements with Tom & Ally in the Perth office in 2026 & to the end drop of household belongings by the smiling trio of Tane, Kateryna & Jake on delivery day.

18 cubic meters of household effects shipped from the French Alps to Halls Head WA & all coordinated seamlessly by Kellie, Chelsea, Tom, Ally.

Then with super service during the final delivery phase, unpacking & clearing up boxes & packaging materials by the cheerful & very helpful threesome of Tane, Kateryna & Jake.

A professional job well executed by a trustworthy global freight company in Grace Removals WA!

Thank you.

Everythings was fine!Boys were on time! Job went seamless and fine.
Trobobly use Grace again.
Carl, Jake

Great experience with Tane and T with our office removal. Definitely recommend

T and Tane took great care of our furniture and navigated the stairs

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth)
Delivery team moved through everything in no time and with no hassles.
T, Tane and Andy L cleared our garage of boxes super fast with no hassles.

Grace removals did a great job and we're so easy to deal with. Shout out to Tane, T and Andy L who were fast, friendly and handled everything with care.

These guys were polite, friendly and efficient when moving my parents belongings back to the house.

Sean, Darren and Carl completed a huge removal for us.
The removal consisted of all our house furniture and the contents of two large sheds.
The job was completed in a very timely and professional manner.
The team worked very well together.
I can say that the job they did was awesome. I highly recommend Grace Removals.

Great service. Easy delivery.
Both Tane and Rain very professional.

T and harry. Were great when they came and unpacked and put together the furniture today.

Thanks heaps to Carl, John & Sujal for a seamless moving experience. Very careful with all of all belongings and worked effortlessly to get our things placed in the correct areas. Would highly recommend.
Catherine & Alex S.

Really good service. The relationship between grace and Zentners is strengthened because of good quality work

Tane & T, came and efficiently delivered my chattels. Thanks guys, D.

Amazing service and very friendly and efficient delivery of all our boxes and possessions. Made the process really easy and stress free and both even gave the dog attention to which he loved. Thankyou for your hard work

Tane and T -