Grace Removals Group - Perth Reviews 328

We have just had the boys complete our uplift for a move to NZ. So far everything has gone very well. Peter in Sales was lovely to deal with and gave us confidence to go with the company. The moving men were polite, careful, and professional. We had Shaun, Darren, Pascal, Laurie and Karl. 10 stars for all of them! All are a credit to the company. Will update with a further review on the 'other side'. Many thanks team!

T&T Great service. Thank you so much!!!

T and T helped with our relocation from New Zealand - making the whole process seamless & did it all with a smile!

T & T - Brilliant guys, helped me so much. Would recommend a 100%. Amazing service. Was nervous about my move, and they made me feel at ease.

T and Tane were very kind and helpful throughout the packing process and took a lot of stress out of the relocation. It was an all round great experience.

Grace removals moved all of my boxes and furniture back into my house today after having new floors put in. They took good care of my boxes and furniture and put them in my rooms of choice. The men also assembled the big items which saved me a lot of time. I was very impressed how they looked after my new flooring by putting down towels so nothing was damaged and minimal dirt brought in. A very professional service given during the bad rain and thunderstorm today. Thank you so much!

Very professional experience throughout. Thank you, Grace Removals.

Grace Removals moved my wife and l at very late notice - the service, professionalism, expertise and support we received during the moving process was friendly and understanding and all at a very reasonable cost!! I can’t praise this business and their people enough - we had an exceptionally easy move and felt confident and relaxed throughout thanks to the team at Grace!!!

Grace team, especially Ruei and Jake did an amazing job delivering our furniture to our new home. Thanks

I received my goods on time and in excellent condition. I highly recommend Grace Removal Service for their reliable and efficient service.

Smooth process from “go to whoa” including office, coordinator & moving teams
Friendly and efficient.

The whole experience was super, you kept me up to date and arrival times bothfor loading and unloading and all your staff were exceptional.
Very professional and I won't hesitate to recommend your business to others.
Thankyou

We moved from Perth to Sydney & Grace were brilliant. Good communication, careful packing & unpacking. They met the nominated deliver timeframes too.
Annoy speak highly enough of the Perth & Sydney teams & would absolutely recommend Grace.

It was great to have such a reliable Company. Helpful workers

Grace were prompt in sending there person out to take note of all my goods to be moved &helpfull in advice for packing.Also it was no problem for the office staff to answer any question's I rang to ask.They all are very nice.It was the second time I had gone with Grace removal's &would highly recommend them.

The worst company out there. They did not load everything initially as they had issues with their crew. As a result there was an overflow which we had to pay additional for and when the overflow arrived not all items were loaded. I have relocated before and this time it was terrible! Quick to take your money but fail to deliver a service. Wrote a letter of complaint 2 months ago and no further response. Be careful, I suggest trying a different removalist.

The sales representative was very attentive until the contract was signed, but then we never heard from him again. He convinced us to sell a significant number of items, despite there being ample space remaining in the container.
On moving day, it came to light that Crown and Grace are one and the same company, which means they have almost the monopoly on international removals in Perth!
The removal team displayed a regrettable lack of courtesy and took items that we had explicitly indicated were not part of our belongings. It has come to our attention that the coffee table was not protected with adequate care, resulting in its legs becoming damaged and broken. Some paintings had damaged frames, as did some furniture and a sculpture...
The box protecting our totem pole was broken...
The shelves, which we dismantled and organised together, were packed into several boxes without any prior notification on the boxes. (shelves in boxes for kitchenware...)
To summarise, I would like to state that I do not recommend your overpriced services, given the result.

I am incredibily grateful for the service provided by Grace Removalists. They were professional, friendly and went above and beyond to look after me and my belongings. My family and I will always use Grace Removalists in the future - I cannot recommend them enough.

Atul Anky Mattias, moved our furniture to Two Rocks. I cannot thank them enough for the care and professionalism they all conducted today. All 3 went out of their way to make our experience very easy. Cannot praise and thank them enough.