Grace Removals Group - Perth Reviews 332

TrustScore 4.5 uit 5

4,7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The removal crew were really great! Tane Jake and Kateryna did a fantastic job. They were very friendly and efficient. They are all a credit to your company. Regards Rick and Barbara.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Verhuizer
  2. Logistieke dienstverlening
  3. Verzendservice

Geschreven door het bedrijf

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contactgegevens

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australië

  • 1300725991

4,7

Uitstekend

TrustScore 4.5 uit 5

332 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great "can do" attitude

Great "can do" attitude in moving a 3.6 metre jarrah slab table. Careful, considerate and very easy to work with.

15 november 2024
Review zonder uitnodiging
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Colin,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

This move was executed within 7 days.

This move was executed within 7 days. We could not have asked for anything more. Great co-ordination and the packing and unpacking teams at both ends were so professional. And most important a follow up a week after the container was unloaded to ensure us to report any damage from boxes yet to be unpacked.

23 oktober 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Brent,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Beoordeeld met 4 van de 5 sterren

International move from Western Australia to Namibia

Excellent personal service from Grace's Perth agent.

Inventory should be typed up for the Customer and for Customs, instead of hand-written inventory.

Customs require more detail on contents of boxes in inventory for import purposes.

10 juli 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Abraham,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Great service good team.

Great service good team.

I am happy with the service that was provided by the team from Grace.

Feel free to ask for Nick,Atul,

28 oktober 2024
Review zonder uitnodiging
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Christo,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

A great moving experience …

Thanks to Dan and his team for making our move from WA to Melbourne hassle free. Everything was well packed and arrived in one piece to our great relief. Grace Removals proved to be very professional and reliable too.

13 oktober 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Marvena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

GRACE Removals - a happy client

Friendly, reliable, very professional and trustworthy service.

11 oktober 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Alex,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

The 3 Removalist worked well together…

The 3 Removalist worked well together communication between them and myself was very good. All 3 got stuck into it no dragging out time like I have experienced with other Removalist

7 oktober 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Michelle,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

We turned to Grace when time was short

We turned to Grace when our son needed help relocating from Perth to Albany in a really short timeframe. Over the two weeks we had, Grace worked out what we wanted moved, organised the move and ensured that his things were in Albany on the day he arrived. The team on the day of uplift were fantastic, pleasant and the type of people you can leave to do their job. Nothing was a problem and they took great care with items that were sentimental, expensive or just damn difficult to pack! The delivery went well with all items arriving as we wanted them.
This is another successful move that Grace has managed for us and the team from start to finish were accommodating and easy to deal with.

20 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Peter,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 3 van de 5 sterren

Paif for someone else's removal costs

Grace Removals made me pay to move someone else's very large fridge and do not want to offer a refund for that cost.

29 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Hi,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Dealing with Grace Removals is easy and…

Dealing with Grace Removals is easy and seamless. Highly professional friendly staff that the company should be very proud of! I highly recommend them.

13 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Tracey,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Beoordeeld met 4 van de 5 sterren

Trustworthiness

Pretty much because what was said was done and I selected Grace Removals because of that. I took in other quotes and they might have been cheaper but some quoted hourly rates and they refused to come to the house to have a look. To me it was important that a rep came to the house. Having used Grace successfully before I decided that Grace was the right choice based on the above.

5 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Bo,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Seamless process from wo to go

Seamless process from wo to go. Friendly, efficient lads. Would highly recommend.

14 augustus 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Lynda,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Great bunch of guys

Great bunch of guys

10 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Zena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 4 van de 5 sterren

Helped me get everything done and…

Helped me get everything done and dusted always answered my questions great team came to load my things came as a recommend and I would do the same recommend them any time

10 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Sheila,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Kind & polite

Everyone was kind, engaging and polite.
While moving in, the guys were supercreative and helpful getting all the furniture on their envisioned spot. I was so pleased!

7 augustus 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Marianne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 4 van de 5 sterren

Great experience

Great experience. Smooth, reliable and ahead of schedule.

3 september 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Antony,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication. Very professional - all items delivered on time with no damage. Helpful at all times. Stress free process with grace.

30 augustus 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Jan,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Great service throughout …

Great service in both Melbourne and Perth. Teams were professional, fast, respectful and friendly. Not just the guys doing the moving, the sales and customer service teams too. Great communication throughout.

29 augustus 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Adam,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

We are absolutely happy with the…

We are absolutely happy with the exceptional service we received from Grace removals! From the initial consultation to the final delivery, their team demonstrated a high standard of professionalism, care, and attention to detail.

Their movers were punctual, courteous, and took great care in handling my belongings, ensuring everything arrived at my new home safely and without any damage.

The communication throughout the process was seamless, and their team went above and beyond to accommodate my needs and make my move as stress-free as possible.

I highly recommend Grace house movers to anyone looking for a reliable and top-notch moving experience. Their dedication to excellence and customer satisfaction is truly impressive. Five stars and a big thank you to the entire team!"

24 augustus 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Nava,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Professional and courteous service.received a professional service from…

We received a professional service from Grace. The staff were courteous, punctual, and respected our furniture and belongings, making sure to pack and unpack them with care.

23 augustus 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Beverley,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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